Krystal - I appreciate you responding back but, it is truly disappointing to see that nothing has…read morechanged in terms of Too Green taking ownership of their failure to completely deliver a direct service we paid for. There are some major discrepancies with your response below. Please find them listed here: 1) My name is Andrew, Nicki's husband and our services were rendered on June 29th not the 22nd. If you had taken time to truly review my complaint and looked into our case, you would've seen that 2) There was barely any real effort in making this right. We asked to speak to a manager/supervisor the day after the services were rendered. As of now, we still have not heard back from one despite being told we would've at the beginning of this week 3) Your "satisfaction guarantee" that was offered the same day as the services that were rendered was just a 10% discount on the next cleaning... I think we can all agree that means nothing. It wasn't until the next day that someone had offered to have someone come back to do further cleanings.... but at your company's availability. The date proposed to us did not work as we were in the midst of moving into our house and had to clean a good bit of the large portioned missed in Too Green's cleaning ourselves. Had you offered this right away on the first day, it may have changed the narrative. 4) A "vast majority" of the cleaning was NOT completed. Please stop saying it was. I find it mind boggling how you could tell me how much of the cleaning was done without so much as stepping foot into our house. We live here, we know how much of the cleaning we paid for was done... AT MOST it was 50%. I have attached a number of photos, but it doesn't mean that these photos alone is an exhaustive list of everything that was not fully cleaned. I would hope I didn't have to go around and photograph every nook and cranny and that your company would trust us after a few example photos. 5) No one is expecting anything to be restored to new condition. We just expect to have the things we paid for cleaned well. 6) The 10% discount was offered prior to the re-clean. It wasn't until a good bit of back and forth were we offered the re-clean. We have the text receipts if you want us to post it here Please do better. I understand that other folks might have had good experiences with their cleaners from Too Green, but it doesn't make our case any less valid.

Avoid this complaint fully. Very dishonest no professionalism in operating. Booked for Sat 11th…read more9am; 2-3 days before suddenly asks to change schedule to Tuesday 14th. When I say cancel and refund money if you cannot do on accepted date time slot then schedules work for Sat 11th 5.30 pm. As I type this review, the assigned cleaner hasn't even turned up or called in. It is now 5.40 pm. This kind of fraud businesses shouldn't even be allowed to operate on Yelp. Total cheat fraud business who doesn't have actual any employees, just runs some shady cleaning services based on random workers who may or may not show up. If I don't get my money back am for sure going to sue this business for malpractice. Update [03/13] : the assigned person arrived around 5.45 pm on 03/11 and tried to do as much possible till 9.15pm but clearly she was already exhausted from full day work and none of expected cleaning was done. She didn't have the right tools and equipment even. However she was very nice to say she would come back next day fresh at 10.30 am to do it properly. On 03/12 the lady did come back as promised and very much improved on the work and did significant cleaning up from the prior days under performance work. Am attaching pic to just illustrate the the state of things at the end of "official" day work to show how bad it was. Am re-scoring to 3 stars from a prior 1 star just because the cleaning lady was super nice to come back on a fresh mind and actually do the work a second day. But in true essence the company is very unethical in sending 1 person to do a 1700 sq ft cleaning after charging almost $400 for it. Even now I again have to go and do final touch up cleaning !!! Would advise all people looking for cleaning, if you are spending $400 make sure you will get atleast 2 people to come do the job otherwise it's a rip off. Just hire cheaper people off Craigslist for $150 a person. This company doesn't have any employees seems like they just sub contract to freelancers and keep 60-70% of the money for themselves. Unethical for consumers as well as those they subcontract it to. Still can't believe it they sent 1 person to clean 1700 sq ft place in 3 hrs for move out cleaning , appliances cleaning , bathroom water scum cleaning...makes no sense at all.

Very happy with the service they were polite and professional. Very thorough cleaning and it was…read moremuch needed and appreciated. Thank you.

From the owner: At “Rubi’s Cleaning Services” we know how important it is to have a clean environment. That’s why…read morewe offer a reliable and detailed cleaning service, so you can enjoy a spotless home or office without stress. We take care of the cleaning, all you have to do is enjoy! Just a call or message away

Carol and her team of ladies does a very very good job. Carol was quick to respond and come by the…read moresame day, and we scheduled my cleaning the next day. Easy to work with, and super clean. Carol also followed up the next day to make sure everything was satisfactory.

I am very happy I chose Carol's Cleaning. They came to see the house the next day. They gave me a…read morefair price. Squeezed me in Friday the day after Thanksgiving! Communicated, showed up on time, and did a great job cleaning the home. I would highly recommended.

Highly recommend Brilux. They're easy to work with, provide clear and prompt quotes, and left my…read moreplace spotless. If you're looking for reliable people in the area, don't hesitate to reach out to them. I think the value is well priced and reasonable, I did a home cleaning regular, with a few added additions based off my needs. It was delightful.

They were great and on time. Delivered great quality for the value of money on…read more They came in the next day

Professional, friendly, and top tier service. I hired Premier Pro Tech Services to clean my place…read moreto be ready for sale. My condo sparkled when they were finished.

From the owner: “Our specialized home and commercial cleaning service will make your business feel fresh and clean…read moreagain. “What sets us apart is our personalized janitorial cleaning approach, tailored to each client’s needs to ensure consistent satisfaction and long-term trust.

Perfect cleaning! Pulled the furniture out to clean behind everything, which was an amazing bonus…read more Thank you!

I recently hired Neatly Yours for a pre-move in cleaning for a 3 bedroom, 2 bathroom, three-story…read morehome, and I could not be happier with the results! I reached out to a few services, and Neatly Yours provided a very reasonable, middle priced quote. Booking was a breeze, and the customer service representatives were very responsive. I scheduled about 10 days in advance, and they were incredibly flexible with timing. The job required two cleaners, and we were lucky enough to get Krismar and Yusmari. To give some context, the house had been sitting vacant for 10 months before we bought it, and the previous owner was a smoker. The place smelled old, musky, and smokey, and every glass and mirrored surface was covered in a thick haze. Krismar and Yusmari worked absolute magic. The smoke smell is completely gone! The glass and mirrors are literally so clear now, and the windows look almost new. They did a pristine job on everything: floors, baseboards, drawers, tiled walls, window sills, doors, porch, shelves, and even between the balusters. The only thing missed was the ceiling fan blades, but given the massive scope of the deep clean, it was a tiny oversight in an otherwise flawless job. I also really appreciated their communication and honesty. There were a few areas they couldn't get to (like a window that wouldn't open and a few blocked drawers), and they made sure to call those out to me. Before they left, they had me do a walkthrough to make sure I was happy. If you need a deep clean, I highly recommend Neatly Yours, and definitely ask for Krismar and Yusmari! I hope to not be moving anytime soon, but if I do, Neatly Yours will be getting my call for the new pre-move in cleaning!

Everything went well! Excellent experience, comfortable…read moreworking with, Incredible service!. Definite A+..

I'm a bit late, but we worked with Simcha and team on a home organization project last year. They…read morewere incredibly professional, managed a lot of personalities, and knocked the final result out of the park. I'm now based in SF, and I wish they had an office here