Heck to the yeah, i highly recommend this place. The manager always goes above and beyond to help …read more Best part is she is bilingual!! Beautiful personality and always smiling. The apartments are very clean and well constructed.

That one star is simply for the caring and kind neighbors, if I could rate them it would be a 5…read morestar but as for the townhomes management. Another story, first the manager is good.... For absolutely nothing. He will never fix anything in the actual townhome such as plumbing, something missing upon move in forget about receiving it. This establishment has been taken to small claims court numerous times due to them lying taking fake photos and claiming it's your unit when it's not. Just so they can take from your deposit. The manager will act holy but he's the exact opposite. He is a weak man so if you give him any push back he will be sure to snake you. So if you live there try not to call him as much as possible. The owners support his BS. Also, beware, he's known to enter your home without notice. Pro's - good neighbors, safe neighborhood, having a roof over your head, and they keep the grounds decent Cons- the manager (lack there of), no central A/C heat ( you're paying to burn in the summer and freeze in the winter) , no washer and dryer, also them wanting to keep your deposit so they take pics of a unit from 1985 claim it's yours now you're stuck paying for damages you didn't do. I have posted this before but then was threaten with legal action... how ! So, I took it down. This person will try and force you to move so he can make commission on new tenants. I don't live here anymore so if you see this which I'm sure you will Mr. "manager" do not contact me or my husband! Also if you're a person of color just stay away. P. S this is my experience from living here in the year 2021-2022.

Everything so far has been great. Nice neighbors, all of them are very friendly and quiet, which is…read morea great bonus. The insides are great and well kept. I am shocked how great of a neighborhood this is. I go on walks late at night and have never had a problem. Always plenty of street parking and only a few hours of no parking for street sweeping once a week.

Please do not believe the negative review below. My partner & I moved into this apartment complex…read moreOctober of 2022 and I am so pleased with how everything went. From my very first phone call with the property manager until the day we moved out.. it was a great experience. The property manager (Austin) is so kind and genuine. He has a very calm demeanor and honestly just minds his business. Anytime we saw him in passing he was very pleasant and had a smile on his face. He lives on the property and is always available when you need him. Every maintenance request we submitted he answered within an hour. Once we put in a request for our plumbing to be fixed and someone came out that night. Last year the complex had some work done. They painted the entire building and gate surrounding the complex. Everything looks so nice and updated. The laundry room is also great and the machines are always working! The pool is nice in the summer time and well taken care of. The parking lot is big and each spot comes with a locked storage space. Another thing the management company is great! During the application process they called me and kept me in the loop. A lot of landlords/ property managers will just send you a message if they pick another applicant but ADR is so professional. We loved living here and the only reason we left is because we needed something bigger for our growing family. I will miss this complex and all the wonderful tenants we met

Caution for anyone wanting to either rent or use this company to manage your properties…read more We are heading into 4 months of continuous construction (staring 11. May, 2021 to present),from 7:30 am until 2:30 PM, Monday through Friday. Due to negligence on the part of TIN Property Management in letting parts of the building rot, we are now having to endure close to half a year of continuous, non-stop, daily substantial interference. Due to the hammering, banging, blasting, sawing, etc. we are unable to work in our homes and have to get in our vehicles & drive to a quiet location in order to do important work phone calls, interviews, zoom meetings, etc. We also cannot sleep during the day, as one of us works during the night to avoid the construction noise.We have to leave the apartment,& go to a park & try to catch a few hours of sleep in the car. According to California law, this is  breach of the covenant of quiet enjoyment that comes w/ every lease. (California Civil Code Section 1940.2) According to the law, ADR/TIN Properties is allowing another person to invade our leasehold interest. In addition, construction blocks off our entire door, so that we have to ask them to remove things blocking our door entrance in order to go to important appointments. Sometimes they take their time & make us late for those appointments. Extension cords all over the place, easily causing someone to trip & fall. We are paying full rent price, but we are not able to enjoy our home to the full extent. Since day one, we have been attempting to work out some kind of rent reduction/adjustment w/ TIN Properties (Ms. Eleanor Ras) and AVOID having to put out reviews like this. Instead, TIN Properties has enlisted a D-rate lawyer w/ no website , operating out of a PO Box & a Gmail account to essentially intimidate/threaten us with "I hope you understand our position and I need not communicate with you further regarding this issue." If it had not been for their negligence in letting the buildings rot in the first place, as admitted by their own attorney in the letter, then we would not have to endure months & months of this in the first place. While there have already been 3 family units who have just left, we are still here willing to work with the TIN Property Management in this regard. Communication is certainly not a strong point with this company. We get ignored & dodged most of the time. Ms. Eleanor Ras, the supervisor, constantly gaslights , plays diversion games , & uses manipulation tactics when tenants contact her with legitimate & serious issues. Other times, somehow magically she is always in a meeting, on break, vacation or flew to the moon whenever tenants attempt to contact her for follow up. While I'm at it, I'd like to make mention of their creepy onsite manager, Mr. Austin Del Castillo who has a pattern of harassing & targeting people by triangulating himself w/ other tenant conflicts, as well as taking pictures of tenants without consent. This creepy guy has been known to target people by taking pictures & filming tenants w/ his personal cell phone without permission. (See the pictures of him caught in the act attached!) Like I said, I did not want have to go this far, but since we are being treated like this, I think it is only proper to publicize this and let the greater public know just how some of us tenants are being treated and what we are having to deal with. P.S. The tenants here are all wonderful, but there are some real serious problems with the Property Management. This by no means is everything. There are so many more things that I could relay to you. If you are a tenant or prospective client/tenant please feel free to private message me, as I'd like to speak w/ others about this. P.P.S. We are within our legal rights to ask for rent adjustment & did not want to have to take things this far. Surely there could have been room for negotiating a win-win. Really didn't want to have to take it this far and put out bad reviews all over the place , which will end up costing this business way more in lost revenue and business brand reputation in the long-term than had they just done right & worked w/ us in making a fair rent adjustment. This company has no idea of the powerful impact search-engine optimized reviews like this for first page Google, MSN, Yahoo, Bing results can have on their bottomline revenue, essentially costing businesses thousands of dollars in lost revenue and negative brand reputation further down the road. All of this could have been avoided and I certainly tried my very best to just that. Watch out for deceitful ADR employees faking 5-star reviews on here & Google. (See screenshots attached below) Just a heads up if you're considering this company to manage your properties or you're considering renting from them.

My experience living in this apartment was extremely disappointing from start to finish. During our…read moretime there, the unit had several ongoing issues that were never properly addressed -- including constant leaks, cockroach infestations, and poor communication whenever maintenance problems came up. Requests for repairs often went unanswered or took an unreasonable amount of time to resolve. Things only got worse after moving out. The management team, led by Liz, has handled our security deposits in a very unprofessional and confusing way. Promises were made to refund former tenants, but those commitments were never followed through. In some cases, deposits from former tenants were allegedly used to cover damages caused by others, while new tenants were charged additional deposits on top of that. Different tenants were treated inconsistently under the same lease addendum, creating serious questions about transparency and fairness. Overall, it feels like the management's approach to handling tenant money and communication lacks honesty and accountability. I would strongly advise anyone considering this property to be cautious and document everything carefully during their stay.

Great property manager with timely responses to service requests. Complex is kept clean.read more

Worst company to rent from…read more Stayed at one of their properties in Glendale, CA. Property was full of termites! Parking structure gate was always broken. DO NOT BE DECEIVED with the beautiful pictures of their units. the units are modernized but not quality by any means considering the price. When doing in person visits, the empty apartments will be beautiful and a seemingly good value but they are not. The walls have no barrier, so you HEAR everything. It's hard to hang anything because it's all dry wall. The windows on the balcony and bedroom are not double paned so when it's hot, it's hot and when cold, extremely cold. Termites are a known issue but unless you complain there is no actual treatment. Not once have I seen treatment anywhere in the building and parking structure except for my actual unit that had termites coming out of the kitchen and hallway light fixture. It was disgusting and the handling had no sense of urgency whatsoever. The manager also had the audacity to tell me to contact the treatment company myself when I told him that whatever treatment they applied caused a higher surge of termites to come out. Imagine having a toddler or child and experiencing bugs that look like cockroaches coming out everywhere and landing all over your kitchen counter and you while you're cooking. Furthermore, please note you will be paying for some utilities twice. You will be paying for whatever the actual utility company charges you and whatever moss & company charge you. They charge you a trash billing fee, trash fee (which by the way, the trash/recycling were always packed and the trash chute clogged), a sewer fee and a water fee. In addition, I have never encountered a company that doesn't give tenants an access code through the call box. Your name is listed but you never get a call if you have a package or delivery because the "telecom company probably made a mistake." Pool is not heated so the water is always COLD. Laundry facilities are always problematic. Considering loads are almost $2/load and the dryer is 1.75/35 min-- you would expect quality but nope. The one laundry machine is always out of service in one of the floors- or takes your money but stops half way. If you choose the dryer closest to the door you will definitely need more than 35 minutes because the moisture from the other dryers next to it-- travel through your dryer causing your clothes to dry a lot slower. It's a pathetic way of connecting the dryers. Overall manager was good. Responded within a few days time. But company itself is VERY greedy and hard to contact. Security deposit refunds will have a lot of random charges that don't make sense.

Seana worked tirelessly to find us the right home starting before we had met when we were still…read moreliving in the UK. Professional, friendly, thorough, full of great advice, helpful, we needed to be told EVERYTHING about living in LA and the US, Seana patiently explained and helped us get our perfect home. Without her help we would not have found where we are and we could not be happier. Clients for life!

Pasadena is a beautiful city with amazing architecture, lush landscapes, great restaurants, amazing…read morehistory and of course home of THE ROSE PARADE! No matter what it is that brings me to this city, I always smile and wonder why I don't frequent it more often. A great gem of L.A.

I lowly recommend these apartments especially because the rent is well into "luxury" prices for…read morelame apartments. These is a 16 unit complex and there's no doubt that the neighbors are friendly. I made friends here easily because I'm not a mean person. HEAT: Hot, Hot, HOT! You only get one wall AC in your unit and if you're on the top floor, then forget it! There's no installation on the roof so you can kindly think of yourself as the installation for the neighbors below. I would be full of sweat by the time I put my shoes on in the living room- used to get me real mad cus I like to style my hair. If you ask for a different wall unit or an upgrade, they'll send an old Chinese handyman, which is normally the case for all repairs, ("Mr. Fan") and Vivian will say that they'll do it next year. RATS: If you have an issue with being scared to throw away trash from dark to light, then yea, keep looking. The rats here are so loud that you can hear them from your unit. There's a big hole in the dumpster that they go through. Management hired pest control but idk, I think it just made them worse. You'll hear them running around through the bushes and outside of your unit. PLUMBING: Plumbing is terrible. I must have gone through 5 Dranos to get my sink running and still doesn't work. These are old buildings and the plumbing is all connected so you'll notice the piping pulsing with water pressure more than often. CRIME: Now this is the major issue with these apartments. The address is in Pasadena but the policing agency is Temple Sheriff's in Rosemead. We've had bikes stolen, cars broken into, people coming and leaving with full duffle bags, but don't worry, that small gate in the front will keep out small people! The neighboring building is not divided, you can simply go to there side from the back and since they're not so secure, expect thugs coming in from there side to ours (if they didn't just reach over the front gate!) John, the landlord, said that if they updated the front gate then it would cost them too much money. So the Asian in him is pretty accurate. Prepare to battle crime when you live here cus there's no concern for the residents that have to live here when the landlords are nice and snug in there tofu boxes. Someone tried breaking into my unit last night while we were asleep so I called the sheriff's department, which took 20+ minutes to get here and check out the place. Trust me, anybody can get in, they have, and the thugs in the area that visit know this. LANDLORD: Expect to get hassled by Vivian, she'll express no remorse when she calls but check this out, she'll try her best to push you out if you have any complaints or concerns with the complex. PARKING: Parking in open in the back for one and street parking isn't that big of an issue since we're just before Pasadena Parking Enforcement's cut- off, so you can leave your car parked in the front forever. BUGS: I've seen everything from those ant-looking winged termites to these small little beetles in the bathroom and kitchen to my room. NOISE: You can hear the neighbor through the wall. The only time they take it very serious is if you write a law-like complaint to them and state the legal facts of the living situation. Overall, I've had a lot of concerns with this complex... Do I recommend it, no, especially since they're charging over $1,450 for this small unit. But, if you are willing to go through these issues, then sure. But don't say I didn't warn you!

I cannot recommend The Nova group enough! This review is on behalf of my sister and her family…read more They made the daunting task of finding the perfect home a breeze, especially for her family with young kids. They were specifically looking for a home in a great school district, Lilit and Sarkis went above and beyond to ensure that our family found exactly what they needed on their list. They not only provided us with a list of potential homes but also gave detailed information about the schools, nearby parks, and family-friendly amenities in each neighborhood. It was clear that they genuinely cared about their needs and have experience in the matter. From the start, they offered step-by-step guidance through the entire home-buying process, making it feel so much less overwhelming. Every question we had was answered promptly, and we always felt like we were in the loop--whether it was regarding paperwork, inspections, or negotiations. Their attention to detail was impeccable. They were flexible with my sisters schedule as well, appreciated this with the busy life of small kids and locating a home. The home they purchased is in a beautiful, quiet neighborhood, just a short walk from one of the great schools in the area which is such a plus. My sister and her family felt confident knowing they made the best decision with Lilit and Sarkis' help. If you're looking for an experienced, friendly, and knowledgeable real estate team, look no further than The Nova Group. They truly care about finding you not just a house but a home for your family! Thank you again!

Sarkis is a very professional agent. Helped through a very complicated probate process with…read morededication and professionalism. He and his team are exceptional. He will not let you down. Very happy with his real estate services.

Allie is incredible!…read more After relocating to Los Angeles from Washington State, my husband and I spent weekends touring open houses around LA to get a feel for different neighborhoods - and to meet realtors we might want to work with. By total chance, I scheduled a last minute tour through Redfin for a home in Alhambra, and Allie was the agent assigned to me. It ended up being the happiest accident. From the moment we met her, Allie's candidness, warm personality, and sense of humor made us instantly comfortable. We knew right away that she was the person we wanted guiding us through this process. Even with our relatively small list of home requirements, we had one big challenge: finding something between Pasadena and Beverly Hills that fit our (small!) budget. Allie approached it with creativity, deep market knowledge, and thoughtful suggestions that helped us explore areas we might not have considered on our own. We made offers on two homes before landing on the one that was truly meant for us. Through every twist and turn, Allie's honesty, expertise, and steady reassurance kept us grounded. She took the time to explain each step, advocated for us, and made us laugh when we needed it most. I'm so grateful we stumbled upon Allie. We'll absolutely work with her again -- and we encourage everyone we know to do the same.

The five things that come to mind when I reflect on our home purchase with Allie Altschuller of…read moreClarkliving are, professionalism, patience, knowledgeable, understanding and resourcefulness. It was obvious from our first call with Allie that she was extremely knowledgeable of the Pasadena/Altadena area, and where in each of those communities we would feel most at home. From that point on, Allie helped not only to find the perfect home for us, but she also brought in the right team to help identify key items to negotiate a favorable sales agreement. All of this speaks to Allie's negotiating skills, attention to detail, communication and problem-solving skills. It was obvious Allie had a deep understanding of the local market, and was aware of current trends and property values in the neighborhoods that would suit our lifestyle. This was key to our success in finding our new home, as we are moving to SoCal from another state. In far less time that we expected. we found our new home. Then Allie took over to close the deal. During our negotiations, Allie's communication skills and empathy shone brightly in ways that resulted in a very favorable final sales agreement. Allie was also able to identify the issues that mattered most to us and found solutions that were consistently more than satisfactory to us and the seller. Allie was able to explain to us the California real estate market, the sellers' perspective and the new realtor commission environment, which really helped ease the stress of buying a new home. It seemed like Allie was looking out for us like we were part of her family. And Allie didn't leave us after the ink dried. She has continued to be our guiding light in finding solutions to make our new home move in ready, finding the right professionals for the right job. I can't think of any way that Allie couldn't have helped us more.