Was looking for a business to unlock some motorcycle saddlebag locks. Took the lock in with no key…read moreexpected to get called in a day or two but was called back in about an hour that it was done. That was pretty fast. The best and fastest locksmith I've seen so far. They did an awesome job. I would highly recommend them to anybody. Thank guys

"I ONLY want the content and NOTHING ELSE. NO PREFACING OR FINISHING COMMENTARY/conversational…read moreelements." So, my response should be just the review itself, nothing more. No introductions, no conclusions, just the review text. Key requirements: Minimum 50 characters, maximum 200 characters. Tone grading: 5 out of 5, which means perfect. But they also say to make it have a bit of human touch, like typical writing style with possible capitalization or punctua

UPDATE- this morning a manager by the name of Darrel called me and offered to honor the original…read morequote I got from Pablo, he assured me that this isn't the way the company operates and he was very unhappy about the experience I had received and would be taking care of the situation with his associate. Thank you Darrel for you customer service. As a customer service supervisor, I feel confident that you did all that you could to the best of your ability and I appreciate you! Absolutely appalled and dissatisfied with the service of this company. DO not. I REPEAT, waste your time and money with this company. I used the service, Pablo came out and advised me that it would be 285.00. I repeat. 285, or 630 for 2, I asked and verified this information with him more than once, after the completion of the service, now my bill is 389 plus + tax. When I responded confused, Pablo got confrontational, and rude. Making me feel very very uncomfortable, I just paid the fee to get away from the situation, Pablo THEN gave me his PERSONAL, cell phone #, and told me to call him for a deal on a second key. I immediately called and asked for a manger, was told to email, called today and spoke with mem, explained the situation and I at first thought we were off to a good start, told her I felt jerked around, and uncomfortable. She seemed to understand. Told me to give her 2 hours. I call back 3 hours later to be told she's eating lunch, give her 10 Minutes to call me back, 30 minutes later I call back and she says oh well we can do $30, but if you want more than that you'll have to wait till Monday cause our owner is gone, and we're not gonna do this twice. THEN advises instead of being able to refund to my card, they need to send me a check. I tried to give this company a chance before reporting, but after today's encounter I would love to avoid anyone else having this experience. Save yourself the time and the money, because it's for sure not customer oriented, or satisfactory. sorry pros on call, $30 wasn't enough hush money for me!

scam scam scam......I was quoted $50 to do a residential door over the phone and after they ope…read moremy door...they charge me $200. and I beg and they brought it down to $150. Be careful with this company. They cannot trusted. A Zero Star could have been better. +1 (956) 935-1746

Very punctual and professional would recommend him to anyone in need of his service. Even…read moreaccompanied me to Lowe's for knob replacement

Very responsive very professional quick high quality and reliable and excellent value! Highly…read morerecommended!

If i could give a 0 unprofessional and useless kept trying to get in contact with the and they take…read moredays to reply and aren't even useful. You rather have luck finding someone else.

These people came to fix my key and ended up frying the system of my car because they didn't follow…read morethe right procesure and I had to take it to a shop to get it looked at and it'll cost me thousands in damages to fix it. I've tried many times to call and text them till no avail they ignored my calls and perhaps even blocked me because it goes straight to voice mail. I called the technician that came and also the dispatch company. they even lied to me saying they don't work on keys that they are a computer software company just to deny the fact that it was then or try to make it seem like I've got the wrong number. I'll be suing for damages to my propery no matter how much or how long it takes.

I called no answer. Left a message. Few minutes later a call from NJ area code. i ask if I have 4…read morelocks all same key , can you rekey one and I use the key to open all 4. He said yes. He wanted to send out a Tech. I told him I will take it to store. I went to store on Jackson Rd. I ask the person in the store the same question. He said let me check he came back and said yes But we can't do it now you have to come back in an hour. I ask him how much to rekey the lock he said $45. He ask me to leave the deadbolt lock and the doorknob. I told him to call when ready.about 2&1/2 hours later he called. it's ready I ask how much he said $95! I ask ok so will this key open the other locks I have that were keyed the same. He said no, I'll send out a Tech to key those. I ask how much, he said $35 trip plus time to rekey other locks. We got into argument I told him he was being unethical, He said he didn't know it was the type of lock that couldn't be keyed. I told him he should have called me. The Guy was making a lot of excuses never made any sense. Any way, bottom line! you can't trust the people at this Company. Beware! What they tell you may not be how it happens! Not ever using Premier lock and telling all my friends, BEWARE!!!!! They don't deserve 1 star. PS I didn't go back and pick up the locks and didn't pay the $95.00.

From the owner: At Premier Locksmith, with over 20 years of hands-on experience, I’ve seen it all—and I know what…read moreit takes to provide top-notch locksmith services. What sets us apart from the competition isn’t just our expertise but our unwavering commitment to our customers. We understand the frustration and urgency that comes with lockouts, lost keys, or needing new locks, which is why we prioritize quick response times and reliable, quality work every time. Our team is highly trained and specializes in car key duplication, replacement, and fob creation, ensuring you get back on the road without unnecessary delays. We use the latest technology and tools, but we also bring a personal touch that only comes with decades of experience. At Premier Locksmith, we treat every job with the care and precision it deserves because, for us, it’s not just about fixing a problem—it’s about building trust. That’s why so many of our customers return to us and refer us to their friends and family. When you choose Premier Locksmith, you’re choosing experience, integrity, and a locksmith who genuinely cares about your security and satisfaction.

Very dissapointed with this company. Dont bother to call them. I called for an installation of…read morenew lock and I booked an appointment for same day. Guy told me I will call you when I am on my way. The guy NEVER showed up, called, text or anything!! VERY UNPROFESSIONAL and they lack customer service....so much for their fake website.

The most amateurish locksmiths I have ever used. I was expecting locksmiths to rekey the lock, but…read moreall they knew were using: credit card to open doorknob, and drill to open deadbolt. The guy came to my house with credit card, and when he found out the deadbolt was locked, he called a backup, and the solution was to drill my deadbolt lock for an additional $180. $30 alone just for showing up, whether they could get anything done or not. If drilling out the lock was the only solution they knew, I could get a tool from Home Depot or Lowe's for a lot less. Totally amateurs.

One of the worst customer service I dealt with. They informed me that the key locks I needed would…read morehave to be ordered; which I was fine with. Called a week later, and no one seemed to know what I was talking about. Kept calling for any updates because they wouldn't call me. Over a month and $300 dollars later, I was relieved to be done doing business with the business.

Very COVID responsible and the Rafael the man who helped us was so pleasant and answered all our…read morequestions! He also picked up the phone when we called before coming to check it out and this was one of the fewest places we found that could actually replace my key. Most places said they didn't offer it or have it available. The prices was the cheapest we found it. $163 for a replacement that looks exactly like the one that came with my car, if not better with the trunk pop button!