UPDATE- this morning a manager by the name of Darrel called me and offered to honor the original…read morequote I got from Pablo, he assured me that this isn't the way the company operates and he was very unhappy about the experience I had received and would be taking care of the situation with his associate. Thank you Darrel for you customer service. As a customer service supervisor, I feel confident that you did all that you could to the best of your ability and I appreciate you! Absolutely appalled and dissatisfied with the service of this company. DO not. I REPEAT, waste your time and money with this company. I used the service, Pablo came out and advised me that it would be 285.00. I repeat. 285, or 630 for 2, I asked and verified this information with him more than once, after the completion of the service, now my bill is 389 plus + tax. When I responded confused, Pablo got confrontational, and rude. Making me feel very very uncomfortable, I just paid the fee to get away from the situation, Pablo THEN gave me his PERSONAL, cell phone #, and told me to call him for a deal on a second key. I immediately called and asked for a manger, was told to email, called today and spoke with mem, explained the situation and I at first thought we were off to a good start, told her I felt jerked around, and uncomfortable. She seemed to understand. Told me to give her 2 hours. I call back 3 hours later to be told she's eating lunch, give her 10 Minutes to call me back, 30 minutes later I call back and she says oh well we can do $30, but if you want more than that you'll have to wait till Monday cause our owner is gone, and we're not gonna do this twice. THEN advises instead of being able to refund to my card, they need to send me a check. I tried to give this company a chance before reporting, but after today's encounter I would love to avoid anyone else having this experience. Save yourself the time and the money, because it's for sure not customer oriented, or satisfactory. sorry pros on call, $30 wasn't enough hush money for me!

scam scam scam......I was quoted $50 to do a residential door over the phone and after they ope…read moremy door...they charge me $200. and I beg and they brought it down to $150. Be careful with this company. They cannot trusted. A Zero Star could have been better. +1 (956) 935-1746

Very COVID responsible and the Rafael the man who helped us was so pleasant and answered all our…read morequestions! He also picked up the phone when we called before coming to check it out and this was one of the fewest places we found that could actually replace my key. Most places said they didn't offer it or have it available. The prices was the cheapest we found it. $163 for a replacement that looks exactly like the one that came with my car, if not better with the trunk pop button!

I have a technician that hasn't been communicative to say the least, it has been frustrating trying…read moreto reach out to them because I don't get anything back? Twice I've been told that the customer service is going to escalate this issue to management with no ETA provided when I could get a call back. Not even an ETA for the technician because they apparently need a specific piece for my key fob, but the least they can do is tell us "hey it's 4th of July weekend and won't be able to get this fob working until Monday morning". They can't even do that. Just straight to voicemail.

Great service and price, unlocked my car within minutes of arriving. Highly recommend!read more

If i could give a 0 unprofessional and useless kept trying to get in contact with the and they take…read moredays to reply and aren't even useful. You rather have luck finding someone else.

Was looking for a business to unlock some motorcycle saddlebag locks. Took the lock in with no key…read moreexpected to get called in a day or two but was called back in about an hour that it was done. That was pretty fast. The best and fastest locksmith I've seen so far. They did an awesome job. I would highly recommend them to anybody. Thank guys

"I ONLY want the content and NOTHING ELSE. NO PREFACING OR FINISHING COMMENTARY/conversational…read moreelements." So, my response should be just the review itself, nothing more. No introductions, no conclusions, just the review text. Key requirements: Minimum 50 characters, maximum 200 characters. Tone grading: 5 out of 5, which means perfect. But they also say to make it have a bit of human touch, like typical writing style with possible capitalization or punctua

Very punctual and professional would recommend him to anyone in need of his service. Even…read moreaccompanied me to Lowe's for knob replacement

Very responsive very professional quick high quality and reliable and excellent value! Highly…read morerecommended!

Very dissapointed with this company. Dont bother to call them. I called for an installation of…read morenew lock and I booked an appointment for same day. Guy told me I will call you when I am on my way. The guy NEVER showed up, called, text or anything!! VERY UNPROFESSIONAL and they lack customer service....so much for their fake website.

The most amateurish locksmiths I have ever used. I was expecting locksmiths to rekey the lock, but…read moreall they knew were using: credit card to open doorknob, and drill to open deadbolt. The guy came to my house with credit card, and when he found out the deadbolt was locked, he called a backup, and the solution was to drill my deadbolt lock for an additional $180. $30 alone just for showing up, whether they could get anything done or not. If drilling out the lock was the only solution they knew, I could get a tool from Home Depot or Lowe's for a lot less. Totally amateurs.

This business has saved us a few times not only by door unlock, but pricing as well…read more DO NOT go anywhere else to get your keys or anything else from a locked car. He is very friendly, responsive, and extremely fairly priced. I would say about 3-4's the price less than pop a lock or anyone else. I highly recommend this person and this business to anyone and everyone! You cannot go wrong at all here! Thanks for everything

Great company. They come to your location and do everything right then and there. I had lost my…read morekeys for my Ford truck in McAllen and these guys were straightforward about everything. I had called around and others were giving me a lot of bs about not being able to give me a full price, but I got a quote right away here. The work was quick and clean too. Chris got my truck running within the hour of the phone call. Would recommend to anyone in need!

The job was done efficiently and perfect. It was exactly what we wanted. Thanks very much. Clearly…read morea company that CARES about the job and ensuring the customer is happy. He also provided information about future product needs.

Awesome company. My sister locked both keys in the car while it was running and I immediately…read morefreaked and searched yelp. Addax came out to my house in under 45 min st the crack of dawn and got my car unlocked in under 10 minutes. The guy was extremely friendly and gave me some great tips to follow up with my insurance. 1000% recommended!!!