We just bought a house in Arlington, received a couple of quotes from a couple of different…read morecompanies, not only was N&D competitive, they have gone above and beyond. The people that work here really care, the owner is very responsive, could not be happier with our choice! Highly recommend!

The N & D Security team (Sally, Perry, Darren, John, and David) is incredible. From my first phone…read morecall with Sally and Perry to the installation with Darren, John, and David, the experience could not have been more seamless. Initial Communication: Before settling on N & D for my home security system, I did tons of research, including research into all the big home security companies. Unlike other companies, N & D Security does not lock you into a long-term contract, nor did they try to upsell me on products and services that were beyond the scope of my needs. Rather, Perry readily identified what would likely make sense for my home, asked incisive and poignant questions about my home security needs, and carefully listened to and thoughtfully answered all my questions. He then diligently followed up with a recommended package for my home. Perry's attention to detail, follow-up communications, and responsiveness was impeccable. And I was all the more impressed given the fact that N & D is a small team that essentially operates as a family-owned business. Installation: The installation could not have been more seamless. John, Darren, and David arrived promptly. They installed the security system and had me up and running in little to no time. I was thoroughly impressed by the service--the N & D team went above and beyond anything I could have expected. For example, in addition to setting up my home security system, Darren helped set up our doorbell camera and even attempted to help install smart locks throughout my home. Upon the immediate completion of the installation, John carefully explained how the system operates, patiently answered all my questions, and even gave me his personal number in the event I had any additional questions. After Installation: After completing the installation, Perry checked in again to ensure that all our needs were handled and that our system was up and running. In addition, the N & D team was incredibly diligent in completing additional follow up work I had requested. In sum, if you are looking for a top-notch home security system, N & D is a no brainer. They are a pleasure to work with and I can genuinely say that choosing them for our home security needs was one of the easiest decisions I've made.

Alex and Poseidon are the best vendor I've used in D.C. -- PERIOD!…read more Fast, reliable and responsive. When I had an manufacturer caused issue with hardware they installed 2 years ago, Alex was there the next day, replaced it free and handled the warranty and return process himself.

Excellent and prompt service for Internet and TV connections…read moreWhen a small problem arose the team, particularly Alex, was outstanding in resolving promptly

When i call on the phone Chelsea was very professional and she had excellent customer service. Ted…read moreand Max came out and did a fantastic job on installation of my new alarm system. Both gentlemen were thorough with explaining the process and how to operate the system. I highly recommend Petibon Alarm.

Wonderful security company. Max was professional, knowledgeable and a pleasure to have in our home…read more Chelsea thoroughly checked the history of our system before making our appointment so Max could quickly make the adjustments our system needed. We've always felt secure with our Petitbon alarm system.

This is the worst company ever. They lie and don't give you equipment they promise. They didn't…read moregive 6 months of service free or free installation (charged about $200). They then give you old and outdated equipment nothing like what they said and on the website. When you call customer service they are very rude and hang up on you. Never resolving the problem or canceling the service until you report the company to the higher authorities. The company try to force you into a 72 month contract. I will NEVER deal with Vivint again nor refer them to NOBODY. They are the WORST to trust for the security of your prize Possessions... your home and valuables .Save your time and money and go somewhere else. Plus always research companies to help protect you and your family. I rate them 0 Stars.

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

We were lied to over and over, beginning with the salesperson. He said there would be a small pin…read morehole in our wall for the monitor to be mounted. He said we could try it for 30 days and then cancel with no cost and they would simply fill the pin hole and retrieve their equipment if we decided not to keep it. When we canceled the lies continued. We have huge holes in our door and interior and exterior walls and they offer no resolution. We just purchased our home last August and now there are holes all over our brand new home. I am afraid we may have to pursue this legally or make costly repairs ourselves. My advice is DO NOT open the door when they appear on your doorstep!

I have had this absolute garbage company for over 5 years now( I was locked into a five year…read morecontract). Their customer service/tech help is useless they have never fixed one issue I've had always just recommend rebooting the system wtf. Once my contract was up then the relentless sales calls for upgrades started. I was being informed my system was old and needed to be upgraded that why I was having issues lol!!!! I constantly still have buffering issues I can never rewind and find clips that I need to watch my pets etc. This has been one of the worst companies I have ever dealt with, please stay away from them they are aggressive and don't care about you once your contract is up. YOU SUCK VIVINT!!!

Hired to assemble a queen size bed frame. Assembly was initially done incorrectly - bed was not…read morestructurally sound to sleep on. After some back and forth, he finally agreed to come back and re-assemble the bed correctly. He claimed the bed was way more complex than initially anticipated (I provided the instruction manual prior which I think was ignored) but he still did not complete other service I requested (tv mount) which was included in the quote. at the end, he had promised to comp some other work in the future to make up for the hassle but that never came to fruition. overall recommend him for tv install, camera install, etc. (I assume I haven't gotten that done but that seems to be the company speciality) but not general handyman/assembly work Professionalism: 2/5 Quality of work: initially 1/5, increased to 4/5 when redone Price (he has raised prices since this incident but at the time): 5/5 at the time overall experience: 2.5/5

From the owner: At Shielded Solutions LLC, we provide professional, tailored services in security systems for…read morebusinesses and property owners across the DC, Maryland, and Virginia area. We specialize in intrusion detection, access control, CCTV, and smart integration—delivering solutions that are reliable, scalable, and built to last.

I would give it 0 stars if I could. First, the hours say 9am-4pm but there is no one here till…read more9:40am. Then the man comes rushing in saying he left his key out of his pocket; already a red flag. He's giving attitude to some customers when we asked why we had to wait over an hour. Then he gives us the paperwork with no instructions and gets mad at us when something is filled out wrong; belittling us. I would avoid this location with a passion and better off finding a different location to get your fingerprints done.

No stars for you my brother.... Greenbelt Fingerprinting provided assistance. This agency is…read moreserious about their hours of operation. I called while I was at the light to confirm which side of the road they were on. Walked in the door at 4:32- no mam- you wont come in here late. No worries, I understand and I absolutely was not mad. I got in my car and went to Greenbelt Fingerprinting and Fred with the bounce (music) took care of my fingerprints.