We are very happy with the move here! The amenities are great and the staff is very responsive and…read moreprovides clear information. This property has the little things that go such a long way. It's peaceful and it's quiet. Very curious to see what retail opens here

I had a very frustrating experience living at this apartment, and unfortunately, the problems…read morecontinued even after I moved out. Communication with the leasing office was very poor. Emails were frequently unanswered, and many times the only reliable way to get a response was to physically go to the leasing office and speak with someone in person. The noise issue was never resolved. I repeatedly experienced loud footsteps from the apartment above me, including late at night. Despite raising the issue, it was never effectively addressed during my time there. I have been waiting nearly two months for my security deposit/refund after moving out and still have not received it. I have had to repeatedly follow up with the leasing office about the missing check. After this much time, residents should not have to continue chasing management simply to receive money that is owed to them. The move-in and move-out standards felt unfair and inconsistent. When I moved in, the apartment had not been properly cleaned. However, when I moved out, I cleaned the apartment and was still charged cleaning-related fees. Update Sep 14th: I moved out on July 15, 2026, and as of September 14, 2026 -- two months later -- I still have not received my security deposit. Under New York State law, landlords are generally required to return a security deposit and provide an itemized statement of any deductions within 14 days after a tenant vacates the property. It has now been approximately two months since I moved out. I have contacted the property multiple times regarding this issue and have still not received my deposit. A security deposit is the tenant's money, and having to repeatedly follow up for months to get it back is unacceptable. I am documenting my experience here so that prospective tenants are aware of how my security deposit has been handled. I will update this review if and when the deposit is actually returned. Overall, the biggest problems were poor communication, unresolved noise complaints, and the handling of the move-out process and refund. Based on my experience, I would not recommend this apartment, particularly to anyone who expects responsive management and a smooth move-out process.

I have Lived here two years. Building and area is under constant construction. Noise, things…read morebreaking in the apartments, street closings all the time. Elevators and garage doors, and entry doors to building broken frequently. MANY lost and missing packages in package room. Original staff was wonderful. They made up for the fact the building was not 'finished". The management changed and so did ALL the staff. New staff very young, very inexperienced and frankly borderline rude. Customer service has just dropped. Can't recommend. I wish it was still managed like it had been, and staff was more understanding of what living in a construction site really means.

I could not be happier to have made the decision to relocate to The Northlight. I reached out very…read moreearly on to Joseph, the property manager, and he has been the most welcoming, helpful and kind contact along the way. I was one of the first tenants into the new building, and everything was seamless and easy. And I cannot stress enough how beautiful this space is! The amenities here are incredible and every small touch is thought of. I'm so excited for the neighborhood to blossom and fill with people. I've also commuted into the city once for work, and I can say, without a doubt, that the train ride along the Hudson watching the sunset beats any day I was stuck underground on the subway.

I have been a resident for about 3 months now, and I am thoroughly enjoying my time here. This was…read moremy first apartment away from my parents, so I was intimidated and new at home searching. Ruben, one of the leasing advisors, supported me entirely and made applying easy. Of course, the apartment is pricey, but I personally would spend a little extra money if it means that I can feel safe in New Rochelle and have an in-apartment laundry unit. Some other perks that I've enjoyed is the 24/7 gym, stunning lounges/study rooms, and free coffee! I look forward to their pool that is supposedly opening soon. They seem to host some events that might seem fun for some folks, like an ice cream social, some kind of dinner party, and a raffle (that they never announced the winner to...). Regardless, I still enjoy my time here! (@theLeaf, Please do not increase my rent in the future)

Amazing customer service The information the representative gave me was very productive. So I am…read morevery much interested in renting an apartment in your complex.

A very nice, well kept 11 story luxury Condominium building on the east side of White Plains. Is…read moreit a Ritz Carlton, no, but then again it was built in 1988, when it was the premier Condominium building in the city. It offers nice amenities, 24 hour concierge service, indoor pool, small gym with lockers and showers, indoor heated parking, central a/c, outdoor balcony for each unit, top floor lounge area and some rooftop lounge areas. There is some parking for guests in front and parking on the street. One negative is that most of the kitchens are on the small side. Its very close to Turnure Park, and 10 minute walk to Stop and Shop, The Westchester and under 15 minute walk to Mamaroneck Ave. and central downtown. WP train station is just under a mile also. Great location, quiet because it's not in the middle of downtown, but still very walkable to all. Its priced a little higher than your average White Plains condos, but it is a luxury building and has a lot to offer.

We were told "pack your bags" and threatened with a lawsuit as a result of our original Yelp review…read more(see attached screenshot below) Not feeling comfortable living under such an unprofessional landlord we mutually agreed to move out 3 months prior to our lease expiring. As of this writing our $2,825 security deposit is being held hostage until we sign documentation acknowledging water damage to the unit below Our unit was inspected the day after the incident and no concrete proof of us causing this damage was found only allegations by the landlord claiming we acknowledged flooding our bathroom to his mother and employee (which is not true). We are competent and responsible enough as a couple to not flood the very place we live in. The incident was caused by a leaky faucet for which we had a work order: https://pasteboard.co/HonyLF8.jpg Images from the day of move-out inspection (no water damage, suggesting no flooding) 1. https://pasteboard.co/Hons6p4.jpg 2. https://pasteboard.co/HonshBj.jpg 3. https://pasteboard.co/Honstl9.jpg 4. https://pasteboard.co/HonswE6.jpg 5. https://pasteboard.co/HonsAal.jpg 6. https://pasteboard.co/HonsDCd.jpg As a matter of principle will not sign any such documentation

We found The Hammel by doing a simple Google search for luxury apartments when we were looking for…read moresomewhere to live in Westchester, and I am so glad that we did. We looked at every 'nice' building in New Rochelle, and this was hands-down the best one. When we came to see it for the first time, not only did Tony show us three different apartments in the two buildings, he also showed us all of the restaurants, bars, etc. plus the metro north station (4 minute walk) on a map, further encouraging us to live in the area. We have been living in the Hammel a year now, and it has been a dream. We've rented at multiple buildings over the past ten years, and this has definitely been our best experience thus far (moving in and living). The lobby is absolutely beautiful and always pristine. Marie is always putting out cookies for tenants, watering flowers, and running around making sure the place is perfect. She even brings our packages right to our doorstep (never a lost/stolen package in a rental building is a first for us!) There is a very nice little gym on the first floor with 2 treadmills, an elliptical, and a bunch of weights machines. Plus a giant CLEAN garbage room, covered/secure garage parking, and a dog walk. It is super easy to get into / let friends and delivery men into the building - they have instituted a system where when your door bell rings, you can hook it up to answer the door on your cell phone - how cool is that!! They have a HOLIDAY PARTY every year at a local Italian restaurant with a buffet and an open bar. Such a nice way to celebrate the end of the year and meet the neighbors. We made great friends in the building at that party. Our apartment is so spacious, always quiet, and OMG the closet space. Washer/dryer, giant sound proof windows, personal hot water heater, crown moldings, gorgeous hardware, and a chandelier in the middle of the kitchen! The elevator and hallways are also giant and well-lit. Moving in last year was a cinch, and walking in and out every day is a great experience. This building is pet friendly, but you'd never know it. It's kept SO CLEAN. When we adopted our kitten Poe, he was welcomed into the Hammel with open arms. I can't possibly recommend this building / management company enough. They are doing great things for the community. Please don't hesitate to reach out if you have any questions about the building and/or neighborhood!!

In general a very positive experience, good location, easy to walk to anywhere. lots of sunshire in…read morethe apartment. Nice door man and new carpet is a plus for the building. Heard a new power washing to the garage too. The only concern is the construction for the old DMV. The construction generates some noise in the morning. If you commute to the city, you might not be affected.

I've lived in this building for 4 years and have no real complaints (except for the occasional 1…read moreelevator not working). My husband and I looked around White Plains for an apartment, and this building was the best bet in terms of size of apartments, price, and convenience. The higher floors get tons of sunlight and the 12th floor apartments have fireplaces. There's also a gym upstairs and laundry on every floor. The building is about a 10 min walk to the MetroNorth train station and a 5 minute walk to the Mall and Target/Shoprite. There are so many other things within walking distance including the library, DMV, restaurants, bars, biking/walking trails, etc. etc. With regards to the negative reviews left, it really depends on who you are renting from. They may have had a bad landlord who tried to rip them off and weren't attentive to issues that came up. The units in this building are owned by individuals and either lived in by the owner or rented out to others. I think the review by Steven L. which is filtered out for some reason states valid points. Each unit has separate heating and cooling units. If yours is broken ask your landlord to fix the unit in your apartment! No regrets living here.

I have to say Jeremy, Jonathon and Stephen and the whole maintenance team are absolutely amazing in…read moreevery way! friendly, and they get things done . Isabella and Malaysia are gems! thank you for always being welcoming and polite! it's nice to see friendly faces. I want to thank each and every one of you! your kindness does not go unnoticed! in a world that can be hectic,,,be kind

Great customer service they know how to answer questions it's a great environment to live in it's…read moreawesome amenities I recommend it to you or your family to live in.

I have called the office several times to ask about a rental for my mother. No one has bothered to…read morereturn my calls. Yet they are listing the apartments that are available all over the internet - so I know they exist and are coming up for rent. It is as if no one checks the messages or wants to work with us. We live nearby and just wanted to move my mother to a closer location near us so she is not alone. It is a shame that they will lose our business because their management office can't be bothered to return phone calls.

HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE place to live!!!!!!!!!!!!!!!!!!!!!!!!!!!…read moreStay away from this place!!!!!!!!!! The fact that this place calls themselves "Luxury" is a joke!!!!!!!!!!!!!!!!!!! First of all, the heat is electric so get ready to spend a fortune to heat up your apartment on those cold winter nights!!!!!! I used to rent an apartment here... I had a stomper neighbor who lived above me who would stomp all day and night! It was like living in a cardboard box...LITERALLY!!!!!!!! There is no insulation in the walls as management says. The walls are HOLLOW!!!!!! You can hear your neighbors go to the bathroom to say the least!!! The entire year I lived at this property was AWFUL!!! I stayed until my lease was up & I didn't want to break my lease for the sake of the property manager filing a tenant landlord dispute!!!! The property manager Susan at the time is a LIAR!!!! I never got my security deposit back!!!! VERY UNPROFESSIONAL!!!!! Save your money and your time and a lot of headaches!!! I will say these apartments are spacious but it means nothing if you can't relax in your own home!!!!