Ron installed glass for our master bath 4.5 years ago and I noticed the door was listing and about…read moreto hit the glass next to it, likely because I sometime grab the handle to support myself. I called him and he came out, took him less than 10 minutes to adjust it and then said "no charge." Great guy, great customer service!

I recently had a glass wall and door installed, and I am thoroughly impressed with both the final…read moreresults in the entire process from start to finish. the team that handled the installation was exceptional, punctual, courteous, and highly professional. They worked with remarkable focus and position clearly demonstrating their expertise and commitment to quality. one of the things that really stood out was how respectful they were of the space they cleaned up as they worked, never leaving any mess behind which made the experience even more pleasant. It's rare to see such care and attention to detail not just in craftsmanship, but in how they conducted themselves throughout the project, the quality of the material and the installation itself is superb. The glass wall and door looks stunning, slick, modern and perfectly integrated into our home. It has completely transformed the room, adding a sense of privacy that I needed and elegant that exceeded my expectation. The team also took the time to walk me through the finished product ensuring everything was to my satisfaction and answering any question I had. their communication was clear and professional, and they make sure I felt confident and informed every step with the way. I wholeheartedly recommend this team to anyone considering a glass installation, their professionalism, attention to detail, and dedication to delivering top tier results make them a stand out choice. Thank you for an outstanding job, R&R!

They were really incredible. From Nancy in the office with quick responses and easy text and phone…read morecommunication from start to finish -- to Carlos finding a gave them bad info and had a double pane window to replace and not a single pane as I had thought. Carlos didn't skip a beat, said he needed to take the window frame with him, instead of do the repair on site. He was literally back before I realized he was gone and the repair was top notch. Oh, and the price was unbeatable in the area. Can't recommend Glass Man highly enough!

Nancy and Carlos are the best! They have helped me twice now and every single experience with them…read moreis nothing but helpful professional and completely amazing! Super easy communication via text and or telephone with Nancy! And Carlos is so fast! I called 3-4 other places before finding them initially and their prices are very fair compared to the others trying to convince me I needed more done before even coming onsite!

Great communication. They delivered on what they promised. Professional service at a fair price. I…read morehighly recommend Southgate glass.

Our contractor used them for our kitchen remodel in 2024. All we had to do back then was pick…read morewindows and approve pricing. Their installation team was great- though our contractor took care of it all - so we called them in 2026 to replace more windows. This time they were sounded a bit scattered on the phone, sent the wrong crew out to quote for work, then never got back to us. So- communication and organization aspects seem dicey enough that we will move on to get quotes elsewhere.

Came out same day to install glass in cabinet doors and replace broken glass in exterior door…read more Excellent and quick service for a fair price.

Efrain repaired our screen door with the dog door, his price is affordable. I highly recommend him.read more

Outstanding Service & Craftsmanship. Highly Recommend!…read more Dimas is an absolute standout. From the very beginning, his responsiveness impressed me. He got back to me quickly when other glass companies took days or wouldn't even provide a ballpark estimate. That alone set him apart. I also ran into other contractors who pushed back on my project, even claiming it didn't meet Placer County code, and when I asked questions, they simply stopped responding. Dimas was the complete opposite: professional, knowledgeable, and easy to work with every step of the way. What started as one shower door quickly turned into four because of how confident I felt in his work and integrity. And I'm so glad it did. His craftsmanship is excellent. Clean, precise, and high-quality. You can tell he genuinely cares about doing the job right and making sure his customers are happy. That level of pride and attention to detail is rare. Our newly remodeled bathrooms absolutely deserved this level of quality, and Dimas delivered. Beyond the work itself, he's just an incredibly kind, honest, and hardworking person. If you want to save time and work with someone you can truly trust, call Dimas. I couldn't be happier with the results and would recommend him without hesitation.

Dimas is top notch- professional and exceptional attention to detail. He measured multiple times to…read moreget things just right and has excellent communication! Highly recommend!

Great service! Clear communication and time line for project completion. We love the new windows.read more

I asked for a quote on installing a sliding glass shower door for one of our bathrooms. Max gave…read moredirect and respectful responses, provided quotes, and scheduling was easy. They did an initial visit to do measurements and then had the installation done within less than a week. Andy did the installation. We were told not to use it for 24 hours so we waited to use it. I used it today and it works well. We asked for quotes from other similar vendors before and this was the best price I found. They even removed our old broken shower door and frame. Thank you, Max and Andy! Highly recommended.

I'm extremely disappointed with this company's lack of professionalism. I had an appointment…read morescheduled for my screen door which I had to wait for over a month due to constant excuses by the person who installed my sliding door, and not only did he fail to show up, but I also received zero communication other than once about the delay or cancellation. I've already been waiting quite a while for this, which makes the no-call/no-show twice even more frustrating. At this point, I've had to follow up myself just to get answers, which shouldn't be the customer's responsibility. I've requested a confirmed reschedule date, but the lack of urgency on their end is concerning. I would prefer not to escalate this issue to the contractor , but I absolutely will if this continues to be a problem. Honestly, if installation is too much to handle, they could at least deliver the door to my front porch. The bare minimum would be communication and accountability--both of which are clearly lacking here. Would not recommend based on this experience.

I don't write reviews often, but Gotcha Glass deserves every bit of this…read more The owner runs an outstanding operation. From the first call, he was professional, honest, and easy to work with. You can tell right away he takes pride in what he does and genuinely cares about his customers. Pricing was extremely fair--honestly some of the best I found. No hidden costs, no upselling, just straightforward and affordable service without sacrificing quality. What really stood out was his attitude. Super friendly, respectful, and just a good guy all around. He made the whole process simple and stress-free, which is rare these days. He was also very accommodating with scheduling and worked around my availability without any hassle. Showed up on time, got the job done efficiently, and the final result was flawless. It's not every day you find someone who combines skill, integrity, and great customer service like this. If you need glass work done, I highly recommend Gotcha Glass--you'll be glad you went with him. If I could give ten stars I would!!!!!