I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

I had carpet installed from this company. First off the contractor…read more cover my light switch. Then out of 9 closet doors they stuck one in the track knowing it wasn't right. They finally came this morning they did the light switch but they couldn't do the door. The company tells me your carpet was too thick. I informed them your contractor did this not me. She informed me we don't shave doors down. I responded with I have door all of them work except one. They refuse to rectify the situation. Now im going to fix the closet door and see them in small claims court. Bad thing about it is these Latinos two couldn't speak English. So I know they're illegal. Let me call ICS on this company.

Chicago southwest side single family house built in 1948 and nothing has even been renovated,…read moreoriginal guts and tub. The bathtub almost killed my elderly mother when she slipped and fell trying to step out, so I decided to kill the bathtub before it ended her. Prior to the job, the tub always had drain issues and the water would pool up - due to old/poor drain design. I shopped around for quotes and I will tell you exactly why I went with JoBre Design and Renovation: -JoBre was the most knowledgeable of all the quotes I recieved prior, even from as big as Kohler, and other small contractors - JoBre impressed me with the extensive knowledge when coming to my house and examining everything. -JoBre identified issues and possible issues that were completely missed by other contractors. -The estimate wasn't the most expensive one, but not the cheapest. It was also clear that there could be other issues due to what they find behind the walls. The estimate did not skyrocket, as all additional work and recieipts of sub-contractors brought in were presented at the time issues were found such as: Rotted wood window frame from water damage due to loose tiles. Plumbing/drain issues from out of compliance old plumbing. My priority was SAFETY FIRST, then functionality and design. I am not a design person what so ever, so I asked JoBre to make all of the decisions and choose all of the supplies. JoBre just checked with me on colors and basics before proceeding, which I was fine with. The time estimate to complete was 1 week or less. Because of the unexpected issues that came up, it took approximately a week and a half, and JoBre was literally working 10-12 or more hours a day working to make everything PERFECT and flawless, weekends, weekdays. Just doing demolition on the old tub took an entire day with a sledgehammer, because the tub was old pure cast iron that weighed in excess of 500 pounds. I had a junkyard put me in contact with someone to pick it up - I didn't want to pay extra to have a dumpster outside the house for such small pieces. As you can see the shower is now amazing and JoBre perfected the tiling work one piece at a time. Soft close shower door, drains fast, sprays more water - it is 100% better than what it was. I highly recommend JoBre if you want the job done right and to perfection. If you're looking for a "quickie" express job, JoBre may not be for you - but I can tell you that JoBre will do everything right and keep you informed every step of the way to make sure everything is done right. To add more safety, after these photos I added a Gorilla Grip bathmat and a Stone mat for when you exit the shower.

From the owner: Honest and reliable contractors that focus on ensuring customers receive the absolute best work, at…read morean affordable price. We specialize in kitchens and baths, but can also help with any other work you may need. Your satisfaction is our top priority!

Wow am I glad that Callin, the owner, called me back. When I first called him, I didn't leave a…read moremessage, and I was resigned to my fate as I only had a few days left before wood flooring and stairs needed to start getting refinished at a house I had just purchased. Thankfully Callin called me back right away, and said he could start work on my house in a few days. This was huge for me, because I had a tight deadline to meet to try and move into the new house. Imagine how happy I was to not only have Callin's team get the work done by the time I needed it to get done, but how great the work turned out to be, and the price was very reasonable. He and his team did such a good job, that I then enlisted them to take carpet out of the basement and put in Laminate flooring which also turned out great (and again, reasonable pricing). I would HIGHLY recommend Callin and their team, and I look forward to using their services again in the future.

Excellent experience. Eddie is super responsive and very puntucual with visits. Daniel did a great…read morejob getting the hard floor replaced for my 1 bedroom place. They were able to get the work done under short notice as well. Will work with them again.

Great experience flooring looks beautiful; Jeff made the shopping experience so easy. The…read moreinstallers: Joe and his partner were amazing they did a great job moving all the furniture, total complete clean up and hauling away the old stuff and my floors looks great. I did not have to do anything I'm a senior and can't do any of this kind of work anymore, they were punctual and so very friendly and nice another thing you don't encounter anymore. If you need flooring, I truly recommend Key Carpet, great experience I've ever had. Kudos to your amazing team and Thank You so much. Olga Sivek Oak Lawn

Let me preface this by saying we have been shopping at KEY CARPET for years. Let me also preface by…read moresaying we are giving 5 STARS for the installer Jose....he did a beautiful job installing the carpeting in the hallway, loft and on the stairs themselves. The problem is the edge of the stairs which everyone sees when sitting in our parlor look like horse manure...NOT the installers Fault but the type of carpeting that was ordered we were informed after the installation. Mind you we sat with one of the owners Len and explained what we needed and where...he said I have exactly what you need and when I asked IF we could take color samples home, he handed us a chart with swatches ready to go. Then he came out to measure and my husband said we weren't sure on the color and he helped us...picking the color my husband and friends picked which looks wonderful. The problem lies in that it has somewhat of a stripe effect and on the edges of the stairs, they could not be matched they are so crooked and look sloppy. IF you live in the Chicago area they run like ARCHER AVENUE. My husband went in with pictures and Len said his top guy would be out to look at it. The person that came out said it was definitely the wrong carpet for our type of stairs. he did say some customers would not notice it...BUT that I am very visual and see it. No offense anyone with or without glasses can't help BUT notice it. MY husband noticed it before me and he is NOT VISUAL. The MAN said he did NOT know what he could do to fix it because he could not remove the staples... the ends would ravel and he would not have carpet to work with then. I asked him to please stress to the owner that HE PICKED THE WRONG CARPET FOR OUR HOME WITH 12 STAIRS, he said he would BUT he kind of made us believe nothing would be done to rectify this situation. Needless to say it has been over a week since this man was in our home and we have NOT heard a word from LEN. I am almost 75 years old and I have NEVER written a bad review on line, I always try to work things out and get satisfaction. The PROBLEM here is I knew and so DID my husband when the MAN left we were NOT going to get a happy solution to this problem. I told the MAN when he left please left LEN know he has a disgruntled customer and we would NOT do BUSINESS there again. It is so obvious to us...good customer service and satisfaction is NOT LEN'S end goal.

We bought some vinyl plank flooring and had an employee come to our house measure the basement an…read moregive us an estimate on labor to install the flooring. Install date came and the employees who came to do the install did an amazing job and worked with our schedule. Everything was done very well. We will be using Show Flooring again in the future.

This company had good prices and good communication. I bought the flooring and got it installed…read morefrom same company. Kevin and Gustavo were both very punctual, polite, and did excellent work. I couldn't possibly recommend this company more!

Anthony and his team were great to work with and did excellent work. I was managing an extensive…read morerehab project from another state, and their communication was exactly what I needed. They kept me consistently in the loop and were proactive every step of the way. There were a few items that didn't make it into the original scope of work, and Anthony took care of them without any additional cost. Any change orders I requested were handled professionally and without issue. The project came in on budget and on timeline, and they were also great about offering suggestions and options to help keep costs down. His quote was on the lower end of the others we received, and the quality of work was excellent, and I couldn't be happier with the outcome. I highly recommend Anthony and his team.

Anthony and team did a great job remodeling our master and water closet. Their price was on the…read morelower end of our prospects and he gives you an easily understandable number without the typical "we're having a special right now" tricks. Work was done quickly and efficiently with minimal hiccups. Solid communication on all issues. From estimate to completion it was very painless process, would definitely recommend.

Reyes Flooring did a fantastic job of installing brand new hardwood flooring in my sons condo and…read morethen stained and varnished it to showroom quality. Ramiro listened to what he wanted and was patient in providing multiple stain samples to choose from. We can't believe how beautiful the floors are. Ramiro is a perfectionist!

Ramiro Reyes is the best you can get! Responsive when it comes to initial inquiries, accountable…read morefor the time he puts in his work (he'll let you know if he is 5 minutes late!), and most of all, excellent at what he does! He made our home look elegant, he cared about the most detailed parts of his job, he was efficient. One of those rare, rare contractors who thinks his work is his signature and, on top of that, his price is so reasonable! My husband and I are so happy to have found him and we'll recommend him to all our friends and colleagues. A real Chicago treasure.

These guys were amazing...They painted 3 rooms,hallway,stairs doors,patched holes cracks and their…read moreprice was reasonable...They were there promptly at 8:00am and left at 5:00ish...They even asked if they can come on Saturday...The place looks amazing..I should've taken before pics...but if I ever have any more painting jobs,they're my guys!!! Thanks again Marquez for making my house feel like home..

Thank you Ivan Marquez Marquez Painting and Remodeling LLC…read moreOur deck turned out amazing, just in time for the holiday reveal! Ivan and his crew work effortlessly to make our yard dreams come true!!