I have been going to Dr. Yoon for dental services for years and I trust his judgment. He has the…read moreexpertise and great manners and knows his dentistry to the highest degree. His girls are pleasant and the best. I highly recommend him to anyone who is looking for the best in Merrimack Valley.

When I first visited this dentist, I was VERY clear that I had dental fear due to a lifetime of…read moreprior experiences that were traumatizing. He was great. I didn't go back for a few years but on my last visit, I found him patronizing, condescending and he treated me like I was irrationally scared. Sure, I have a silly fear of dental tools etc, but I don't need to feel worse because the dentist can't empathize. He was annoyed that I was jumpy and scared. I was shaking, sweating and ended up quietly crying. The hygienist was wonderful. Might go back for another cleaning but probably going to find a new dentist. Some dentists just 'get it'. Others act like it's a task to deal with you.

Absolutely sketchy place. They aren't forthcoming about what things will actually cost out of…read morepocket, and when they hit me with over $700 worth of charges months after the service just told me "we'll just send you to collections". Rude, unprofessional and my teeth feel worse after the deep clean than before. Also while I was getting mine I heard the dentist tell more than one person almost immediately that they needed a deep clean. They're dishonest and unprofessional. I would avoid this place like the plague.

no star. They did "comprehensive" exam on you and "detailed" treatment plan. They treat you as…read morecustomer not a human, can not take second opinion on treatment plan. They even lie and say "based on your condition, even regular cleaning is not covered"; what you can do is only following their treatment plan or walk away. Wasted 208 on exam!

The original dentist and some of the original staff have recently left and that means less…read moreprofessionalism, less client focus and pressure to do treatments that previous staff suggested were not necessary. Further, the previous doctor's injections NEVER hurt but this one did hurt a bit, the assistant had trouble vacuuming the water out of my mouth so throughout the procedure I coughed and swallowed most of it, the water also frequently splashed up into my eyes though I had glasses on and, the dentist and assistant spent a lot of the time talking to each other about their personal lives. While none of this is terrible, I was very disappointed as I loved how caring, skilled and professional this business had been less than a year ago.

I'm so happy with Future of Dentistry in North Andover. They're very professional, thorough, and…read morevery kind. I'd highly recommend this business. You won't be disappointed!

SCAM PRICING - BEWARE I went to Dr. Wu's office recently for…read moreteeth whitening. I had the same service there two years ago and was happy with the results. This time, however, the experience was completely different. When booking, I was told whitening now required a cleaning. Fine -- I agreed. But once I arrived, I was suddenly "required" to also do xrays and a full exam, despite explaining that I already have a regular dentist and was only there for whitening. After back and forth with the staff, hygienist, Dr. Wu, and her junior dentist, I reluctantly submitted. At checkout, the receptionist told me how "lucky" I was because Dr. Wu didn't charge for the xrays or exam. Yet the whitening itself -- originally quoted at $650 -- was billed at $899. With the cleaning, my total was over $1,000. When I questioned the discrepancy, the receptionist and office manager insisted that $899 was the "standard price" and that I must be mistaken. To test this, I had my son call the office weeks later. He was quoted $650 for whitening, with no mention of mandatory cleaning, xrays, or exam.

Adele S I started with Dr. Wu October 2025 when the dentist…read moreI had been with for twenty years retired. Although I was under the Impression all was ok a problem developed right after my last visit to my previous dentist. Full mouth x-rays that I witnessed proved a very different story resulting in crowns, two implants, and a root canal on a previously crowned tooth. All this has been restored and saved with the utmost care and expertise. Dr. Wu was highly recommend and I feel fortunate to have been a receipt of that recommendation. Her staff is well informed and attentive. On my first visit the one staff member available Stephanie made me feel right at home. My wish is that I will be a patient here for the foreseeable future.

I've been to see Dr. Chan a couple of times and truly she is the nicest dentist I've ever been to…read more From the start, everyone in the office is so friendly. The front desk coordinator greeted me with a smile and immediately made me feel like I was in good hands. Not only does Dr. Chan pay super close attention to you being comfortable in her chair but her work is amazing. I first came for a cleaning and it was probably the best cleaning I've ever had. She took her time with me and listened to any of my concerns and gave amazing advice. I came back a couple weeks later to get two (pre bonded) teeth fixed just from having them for years of general wear and tear. I always dreaded getting them re done because the first couple times weren't all that great. Going to Dr. Chan was a complete 360 experience. She was so gentle, kind and understanding of my concerns and made my dream teeth come to life. I couldn't recommend her more to literally anyone. Anyone would benefit from going to this dentist office. Thank you so much to Dr. Chan and everyone in her friendly staff for making me enjoy going to the dentist again!!!

I have been going to This dentist office for 6+ years. Exceptional care and services and highly…read morerecommending them.

I strongly advise anyone to think twice before visiting North Andover Dental Partners. I have two…read morein-network dental insurance plans, yet I was charged $278 for a Cone Beam CT scan that neither plan covered -- even though I had recent scans from my previous dentist, which they refused to accept. The new patient oral evaluation cost $176, and while insurance covered $79.20, that remaining balance was another surprise. Later, I even received an additional bill for $96.80 for what should've been a simple evaluation. It became clear to me that this office prioritizes billing opportunities over patient care, with an aggressively inflated treatment plan that felt more like a sales pitch than genuine dental advice. The worst decision I made was going there. The best decision was walking away before agreeing to their unnecessary, overpriced treatment plan. You can scam some people sometimes, but not all the time -- and karma always finds its way.

Well, I didn't even get to step foot inside the office. I'm a business woman traveling outside of…read moreFlorida. I need to get filling cleaning whitening etc. I call and talk to Katie and tell her I've done all y x-rays and cleaning and wanted to know if they could be competative and how it works. Do I send them the breakdown what do I do. She proceeded to tell me well were usually more expensive than most dentist ( why would you say that don't you want my business?)... this is not a nonprofit and we don't give prices over the phone. I told her Im paying out of pocket, I didn't ask her for prices but how we go about this. She told me that I have to come in and do a new patient exam but we don't do that free. I told her that she made me feel uncomfortable to bring up prices, that I'm paying out of pocket and can pay for whatever I need to take care of my health. I was not interested This is extremely unprofessional. You have no idea who I am or what I can afford. Was it that I told you I'm in Lawrence and you assume I cant afford your prices? I own property here Katie. I'm doing my due diligence not looking for a hand out. You lost a nice chunk of money and gained a bad review. although you were nice about it you were still insulting. If you were smart you would have gotten me in there made the appointment and learn how to say " there is a fee for our consultation", not it not free. You need to polish you're customer service skills and don't assume anything.

Dr. Demetriou's office is amazing. The experience starts at the front desk. It's amazing when I am…read moregreeted with a warm hello by name by Crystal or Kathy. I never wait more than a few minutes. My dental hygienist is Devon. She is absolutely AWESOME. I have had lots of work on my teeth since I was a child and I absolutely hate going for a cleaning. Today was the first time I was relaxed and I actually didn't time my appointment. This is because the entire team knows my anxiety and helped me feel comfortable. Devon is amazing at her craft. She loves her profession and the patient. Thank you for all you do to keep my beautiful teeth healthy.

Great place! Very welcoming, all of the staff are nice and friendly. They are great with cleanings…read moreand fills!

Let's start with the bad, the good, and then the maybe…read more The Bad 1. On my last appointment there was an added expense (which showed optional) that was not discussed and I was charged for it. 2. I got a bill last minute (as in right before going into the appointment) which seemed unprofessional due to their ability in past visits to be early with a bill. The new bill was more than discussed from a previous visit. 3. I requested my previous work from this office to be sent for a review because of a past dentist abusing his power. They weren't the ones in trouble only him but I needed the work to show the difference. I called and talked to Alisha, the front desk, and was told she would see if the doctor got the notice. When I called and left a message to get an update no one called me back. The Good 1. Doctor Lee does great work! This is the truth. Before I went to a dentist who did a horrible job and after that I didn't want to trust any dentist anymore. Doctor Lee changed my mouth. Was I happy with the added cost due to the previous dentist I had screwing up my mouth? No! However, I will say she made a difference. 2. There is a tv on the ceiling so it works well to distract from the work going on. You get headphones and access to Netflix and it's become a more enjoyable experience. Maybe Good, Maybe Bad 1. Doctor Lee asks about any neurodivergent(s) for patients and it is nice to see a Dentist taking this into account because of loud noises and fidgeting. My hope is this doesn't allow the doctor to charge more or take advantage of the client instead this would be an opportunity to bridge those neurodivergent (such as myself) together and with those who are neurotypical.

Had my first visit today and I am so glad I chose Magnolia. They have great hours for appointments,…read moreoff street parking available and Dr. Lee and Company are amazing! When you first walk in, the office is clean, inviting and you're greet by friendly and professional staff. The waiting room has comfortable seating, a beverage bar, TV and a gaming room for kids (super cool). The dental assistant, Roxy, was nice and gentle in taking x-rays. The office takes pride in making patients feel comfortable for their appointment and they have neck pillows, shoulder and neck heated compressed, head phones and Netflix available during your appointment. Dr. Lee did my exam and cleaning and she was friendly, professional and knowledgeable. She takes continuing ed classes and always makes sure she can offer her patients the best of services. Checking out was easy and no wait. Stacy who works in the front is so personable and also professional. She makes sure your file is complete, next visit is booked and doesn't rush you out the door like a deli line. Overall, this is a phenomenal place with pro services and amazing people.

Dr. Fichera and his staff are by far the best. We found Dr. Fichera through a recommendation back…read morein 1988. Even though we moved out of the area, all my family members still use Dr. Fichera. When you call for an appointment, you will speak to Jane who is the nicest. Dr. Fichera also has the most thorough and conscientious hygienists. I most often see Ellen who is excellent. What I also like about Dr Fichera is his conservative approach to dentistry. He will only do what is necessary. If you are looking for a new dentist or if you are new to the area definitely choose Dr. Fichera. You will be glad you did.

Dr. Sharma is a very kind, personable doctor, whose extensive expertise is apparent in the quality…read moreof her work. She's answered all my questions to my satisfaction. I would feel very comfortable bringing children here.

Unprofessional office staff. Was told my family dental insurance was in their dental network and…read morethey made an appointment that was 30 days out. I told her to call me if anything was to open up earlier. Got an email that showed the appointment was at the end of March at 8am. Called yesterday to get an afternoon appointment was told I could come in 20 days earlier in the afternoon. Although they should have called me, I was glad I checked. The appointment was changed for this Monday in the afternoon. I was called today and informed that my dental insurance is not in their network and I would be required to pay out of pocket for my teeth cleaning although I have dental insurance for teeth cleaning for me and my family. Needless to say the appointment was cancelled because if this is how Dr. Howell and Dr. Thomas run their front office, there is no way I am going to let them provide any dental services to me or my family. While we are at it, Andover traffic is getting real bad in the afternoons and there is at least one lane closed on Butler road everyday. Today there are two lanes closed, one in each direction and traffic is worse than normal. Have you noticed how bad the parking lot is at the dentist office. You had better have a smart car or something smaller to park at Andover Family Dental.