They will gladly sell you the blinds, but when you need a warranty repair, and you will, forget it. You'll get the run-around for weeks and weeks, and then you'll just give up. Oh by the way they charge you $89 to have someone come out to your house to verify that the blind is broken, they won't just take your word for it. So you pay to be ignored! read more

Wait time, arrogant attitude regarding the cost and what they thought I could afford.

Sara doesn't want your business -- don't bother. Had 8 windows that needed covered... after a site visit she told me "it doesn't sound like your ready" - I was 6 weeks from move-in, definately ready. Took measurements and never got back to me with a quote. Project must not have been fruitful enough for her. Sara is snobby and not someone you want to work with :) read more

The salesperson was on time and very helpful. The installation has been a nightmare. I ordered blinds at the beginning of March, some of which have yet to be installed. They 'lost' some of my blinds but then certified they were installed (when they were not) and were a pain to get them to agree they did not install them contracted. They re-ordered the lost blinds, scheduled a new install for 5/1, then advised they lost them again, and here I am waiting on the second re-order and wondering if and when I will get them. I would go with another option but for the fact that the rest of the house matches blinds and I do not want to buy something that is not a match for the rest of my windows... Not great. read more

Requested a quote. Provided credit card information. Didn't sign the agreement because we changed our mind. Also sent emails stating we didn't want to mover forward prior to a contract being sent to us. We were still charged. They won't return our calls for a refund. Submitting this to attorney general. read more

Frankly, I dont understand how Three Day Blinds is still in business. I have been waiting for over a month for someone to help me with an issue I have with the blinds I had installed. Sarah is absolutely no help at all. She sells a good game but it's all smoke and mirrors. Stay away from this company at all costs. You have been warned. read more

One of the absolute worst customer experiences I've ever had. I purchased a condo that already had 3-day blinds installed. Two of the blinds have broken and I asked some neighbors, who also said they have 3-day blinds and that they do break constantly. Ok noted there on product quality. I called customer service to have them come repair them. I clearly explained the problem with both the pull string catch not working and the strings breaking. They asked many clarifying questions and I answered them all clearly. I asked if it could be repaired on-site and they said absolutely. Then I had to pay ALL of the repair bill upfront before anyone was even scheduled to come out to my place. I felt that was improper as I'd like to at least receive the service properly and done correctly before paying ALL of the service fees, but they required all payment up front first. Now I understand why because I would DEFINITELY have withheld the money due for proper and correct service to date. They sent out a repair person with one of those 2 hour windows that meant I had to take time off of work to be here. The repair man showed up and said he had been given all of the wrong information about the repair. None of it matched up to the questions I answered and therefore he couldn't fix it. He said he could either A) take the blinds in and I'd get them back in 2-3 weeks or he would write up a proper report about the issues and someone could come back in 2-3 weeks and repair them on site. I said, they can be repaired here in my home and not leave for 2-3 weeks and he said yes. So, I accepted that option. I did call 3-day blinds corporate to let them know of my concern over the poor customer service and they said nothing could be done and they didn't voice any remorse for the very poor service and horrible internal communication. Today, a different repair man showed up, said he TOO had received all of the wrong information about the repair. Information that was even more wrong than the first time. And he said he had to take the blinds. I asked him if it could be done on-site and he said no, they had to take the blinds. I received ZERO paperwork when they left. And as an added FYI, both installers agreed that 3-day blinds corporate does an awful job of customer service and this happens all the time. What kind of company allows their customer-facing team to talk negatively about them to the customers? That alone tells me its a poorly run company. If and when I replace the blinds, I will absolutely NOT be using 3-Day blinds and hopefully my review will forewarn you of whats to come if you use their product. read more

My experience started off good. Sarah was nice and my order came in pretty quickly. Or so I thought. Installer came but couldn't finish because there was no battery in the box. It has been over 3 weeks. Sarah won't return my calls and the customer service keeps telling me they will see what's going on and let me know. They don't. They were paid in full (not cheap) but I still have uncovered windows. read more

Had a in home consult done a few month ago, taking time off from work to have done to pick and order for 6 rooms in the house. Saleswoman was not helpful, in fact I found her comments to be unfriendly and ultimately insulting. I was literally dumbfounded by her comments. I asked her to leave, and did not order. Probably ok for very simple orders, otherwise there are better choices elsewhere and online. read more

I should have read all the reviews before making the call to 3 Day Blinds. As mentioned in another review, it all started out somewhat good. A couple of awkward moments happened as the estimator entered my under construction home first I was asked what was I thinking with all those windows? The comment took me off guard as our home was my husbands vision for our retirement home & could have been a nice bundle of $$ for her company. After all was measured & calls made she left. I spoke with her once more with an update of costs. Then after repeated calls & emails over the next couple of days with no response, I made a call to the corporate office & explained my situation. I was told they would contact her. ( I had not yet given my credit card. ) With in a couple of hours I received a text from the estimator stating, "did you have any questions? feel free to call me any time" Well, thanks but no thanks. Unacceptable customer service and would not recommend this company. Also checked out another company & the new estimate for the window coverings I had looked at (not 3Day Blind brand) were a fraction of the cost. read more

First of all I like my blinds but I was not impressed with the service Sarah provided. She said she would do her best to get my blinds installed as soon as possible, she didnt. Her installer had a guy injured so there was mo way i would get a fast install. She never checked on my order. I will never do business with her again. She is talented but her customer service is extremely disappointing. I spent quite a bit of money and felt like she suckered me. I had to call her to comfirm she received my message about placing my order, I should have known them not to do business with her. read more

I have used 3 Day Blind and Sarah for many years and on many jobs! Her expertise and knowledge of design is top notch! She doesn't just show you fabrics and styles, she gives you her opinion on what it will look like or how functional they will be. I would recommend Sarah and 3 Day Blinds 100% to anyone looking for great service, knowledge and installation, all done in a timely fashion. read more

Sarah Anwar was personable yet professional and really knew her products. I highly recommend her. She was excellent in terms of her helpful customer service and was not put off by giving me more than one quote. She was prompt and courteous. read more

It all started with a very prompt and good service when I called to schedule an in home estimate for window shutters. Sarah came and did the preliminary measurement and gave me an estimate and took my order within a week. However, after the order was made and my credit card was charged, she did not return phone calls or emails anymore!! Sarah told me the shutters should be installed within 8-10weeks and that was different than what was posted on the contract. So I waited until the contract date which is about 3 months after the invoice date and called Sarah again and she did not get back to me. I had to contact the headquarter and found out that my order was submitted a month after I was charged! So my order was one month behind the original schedule. Sarah did not offer a deposit payment plan and she charged me the full amount 4 months before my shutters got installed. I don't think that is right. She closed the deal and never responded to my inquiry. I was able to get the shutters installed finally. The installers did a good job but they were tracking mud everywhere into the house because it was slightly raining outside. So our carpet and wood floor got mud stain. I hope the sale persons will improve their sales ethics to be more professional. Do not ignore your client after you took the order and collected the money. read more

Have used Sara Anwar with Three Day Blinds for about 10 years on a variety of projects. Sara is knowledgeable, easy to work with and dependable. She listens to my desires and offers options that will work with my given situation and budget. My blinds have always arrived on time as promised and installed soon after by the install team. Three Day Blinds is ALWAYS my first call. I would not go anywhere else! read more

I have been using 3Day Blinds for years on client's homes. Sarah has always taken great care of me and is the reason why I continue to come back. I have always received a quality product at a fair price and in a timely manner. Thanks Sarah! read more

Excellent person who came out and measured. I recommend 3-Day Blinds. The installer was terrific as well. All in all a great company to do business with. read more

The complete experience is one of the best I've ever had with any company. The window treatments were installed in record time; shocked me! Demonstrated everything I needed to know, and the guys were super nice and professional. Even let me borrow some tools for something I was working on myself! Left the place immaculate. Highly recommend this company! read more