If there isn't a problem with your purchase, they've been ok to do business with. Entirely…read morehorrible experience if THEY MAKE A MISTAKE. Asked for and was told by the manager that the discount cigarettes he was selling me, were full flavor like Marlboro and turned to Menthol if you crush the filter. He was wrong. These were the ones that changed from menthol to Stronger Menthol. I had no use for them, and he was ignorant as to his product, I returned within an hour, he lied straight to my face. Blamed the error on me, claiming I asked for them by name. So, I'm out 100 for two cartoons of cigarettes. I'm on disability, this was a hard hit to take, he should have exchanged of given store credit, it was his fault.

Went in this morning to get a rig and the worker was so nice and knowledgeable! I didn't catch his…read morename but he's got a dope glass pendant! He made the whole overall experience fantastic and he's the reason we'll be back! 10/10

Staff had no knowledge of products, over charged me and didn't give me a receipt so no way to…read moredispute it. They did have a large selection of tobacco products.

Don't buy anything of value here. Terrible service and policies. They will just shrug their…read moreshoulders after selling broken devices. Stick to blunt wraps and loose tobacco here

I bought a device that ended up being faulty and called and was told was able to get a different…read moreone. drove a hour back another day and was not able to and was not helped thank you kristie and other lady:).

From the owner: When you need that thing, we sell it, and if we don't have it, we will make every effort to acquire…read moreit for you. Come experience customer service on a level that sets the bar for everyone else, while making sure that what you want is what we will have everytime

Very nice guy who works during the day! He even takes time to say hello to our dogs if not busy.read more

All I got to say is WOW! Very impressive selection of glass , vape , and all of my other smoking…read moreneeds in one place . Will definitely be back. Love the vibe of this very unique shop.

From the owner: Twisted House of Glass is your shop for all things Smoke, Vape and CBD. Glass Water Pipes, Bongs,…read moreDab Rids, CBD & Kratom.