Really good customer service good workers quick easy and honest this mavis location 10/10read more

Unfortunately, I had a very unfortunate experience with this Mavis and I would like to share what…read morehappened so that not only curious customers are aware but the employees that helped me are as well. Towards the end of last year (October-ish), I got my tires replaced at this location and everything was great! No real problems until April, when one of my tires kept going flat. I took my car back to this location and explained to them my predicament - explicitly mentioning not only that my car has had previous issues with the tire pressure sensors, but also that one of my tires kept going flat, no matter how often I would put air back into it. I called back 3 1/2 hours after dropping off my car to ask for an update and was told that they had been calling me for hours (Note: I did not have 1 missed call from anyone in my call logs!) and that my car had been done for a while. I asked them what problems they had found and what work had been done to fix their findings, to which I was met with a very condescending tone telling me that, "The only thing wrong with your car was that your tires were low on air, so we filled them up for you!" Naturally, I was very confused. I asked if they checked the sensors and the tires themselves for any problems and was, again, immediately met with a quick and snarky reply of Yes we checked it all and your car is fine. Fast forward to 2 (Two!!!!!) days later, my tire sensor light turns back on. One more day passes and my tire is flat once again. This time, I take it to another tire dealership in Winder. Within the hour, my tire is replaced due to the carpenter nail lodged within it! Isn't it crazy how that works? As a single young woman, I find the condescension and lack of respect absolutely ridiculous. I admittedly do not know too much about cars, but if a customer comes into your establishment with a specific concern, I would try listening to them. I realistically would not be able to Ever recommend this location to someone after my experience.

Great to be able to take your car to a family owned business who place special attention to…read morehonesty, customer service, and delivering great value. Much admire Juan and Shannon for persevering and developing such a great business. I have received nothing less than excellent attention and service every time I have visited Fast Lane Tires... Add this place to your car service list - you will be glad you did! Bendiciones!

I had to take my car to get 2 tires fixed and a plug for a nail in the back tire. A friend…read morerecommend I come to fast lane tires! So I did it's quite easy to spot, it is right next to the shell in front of the WOW car wash. As soon as I pulled in 3 men came out and got STRAIGHT to work! The men that work here are so efficient and very respectful! I was able to exchange good conversations with the owner while waiting on my car (: The tire shop looks as clean as it can be! They also seem very organized with the way they store their tires and equipment. The price was great! For the services I needed! (: Affordable!