If you're shopping for mattresses, make sure you plan to visit Mattress Factory first. My family…read morehas bought 3-4 mattresses through them so far and each experience was wonderful! No complaints whatsoever! The latest visit, my husband and I have our little girl with us because we're trying to pick out a mattress for her and her little sis. The staff, Kevin, didn't mind her roaming around when I am trying to control her a bit cause overall it's a business place, not a playground or amusement park now. Kevin was professional and wonderful to work with. He analyzed what we're looking for and the types and models we're ranging to get and showed us the floor demo for us and our daughter to try. Kevin was not only professional, but also quite friendly. Great discussions and stories we had while shopping our choice of mattress. Very pleasant shopping time there for sure.

I have an awful experience. The mattress was so uncomfortable I literally couldn't sleep. Very hard…read moreto donate the mattress but I finally found the charity that would take it. This business will do nothing after you've paid. They tell customers did they write a positive review, they may win coverage of their entire balance. I took a $1,600 lost after 4 weeks of not being able to sleep. I got a fabulous mattress from raymore and flanigan.

The owner will tell you that the mattresses are new but they're not they are returns from customers…read morethat are unhappy or old store demos. Most of the mattresses are defective. That's why the price is so cheap. You think you're saving money but in the long run you'll just have to go elsewhere and buy a new mattress. The owner becomes defensive and yells when you question him about his products and will even hassle you trying to sell you a marketing course that he created lol I would stay clear of this place!!!

We were very happy with the price of the queen plush mattress and box spring we purchased. Vic was…read morefriendly, very knowledgeable and had a wide variety of mattresses made from different materials and at different price points. He even sells those affordable mattress in a box kind, the one that unfurls and becomes a real, comfortable mattress. We were impressed. Vic was able to deliver both mattress and box spring the day after purchase. He delivers alone, I suspect, and is quite capable of doing all the work himself, but since you got a good deal on your new mattress, it would be nice to help him if you can (these are MY thoughts btw) He also takes the old mattress and box spring to dispose of, which costs about $35, same as our township, but I don't have to drag it out on big trash day. If any of the big places say they take your old mattress away for free, it isn't true. It has been two weeks since our purchase. I wanted to wait to see how my son liked it. He loves it. Thanks Vic for being so accommodating and for your quick delivery, funny jokes and quality mattress and box spring. We will recommend your store to all.

Finally. I was finally going to buy a new mattress and I was nervous that I was going to be…read morepressured to buy a mattress from whoever was going to help me out. My experience was the exact opposite thanks to Luis! During my visit at Mattress Firm, Luis was very attentive and patient. Luis was also very knowledgeable about all of the different mattresses available and what would work for me. I didn't feel pressured to make a purchase on the spot, but thanks to Luis being so great I was able to purchase a mattress that I am very happy about! PS: Mattress Firm, get some pens that work!

Richard really knows his stuff! He'll let you take your time with each bed, try out mattress-pillow…read morecombos, and ask a million questions. Most importantly, he'll try to give you the best deal. We're so happy!

Wonderful experience....knowledgeable owner, terrific prices...ordered last evening and was…read moredelivered this evening!!

After 18 months of talking about buying a new mattress and not actually doing it because we weren't…read moresure where to go or what to buy, we decided to come here on the recommendation of two separate friends. It was an excellent shopping experience. We were done in about 20 minutes. The owner, Glenn, knows EVERYTHING about mattresses. We walked into the warehouse and he asked if we wanted to look around on our own or wanted some suggestions. We asked for suggestions. He zeroed us in on three models, had very detailed info on each. (His website also has a lot of great info.) Great prices. Next-day delivery plus removal of the old mattress. Also sells sheets, pillows, metal bed frames, and mattress covers. Since we were moving from a queen to a king, that was all really handy. Also, he works with manufacturers to get flippable mattresses, which are hard to find now. He said that one-sided mattresses are basically like buying half a mattress. People will go to him specifically for 2-siders. He says he doesn't advertise because he gets so many referrals. We were so impressed with him, we actually called the next day before the delivery and asked him to throw in a second mattress to replace one from another bedroom. I felt fine just buying it over the phone because he's that knowledgeable. He also gave us a bit of a discount for buying two. "I'm a long-term operation," he said several times. He wants customers for life. Mattress is good so far. A little firm but it takes a while to break them in. Also, as Glenn pointed out, a mattress can always be made softer with mattress toppers but it cannot be made firmer. Highly recommend!

So I have had trouble sleeping for years and I have the back pain to prove it. I went into this…read moreplace today and spoke to Julian and Matt. Julian is the one who showed us around and me and my wife tried so many beds we couldn't count. We got the best deal on a beauty rest adjustable mattress and I don't think we will ever choose another brand. I can't wait until they deliver it tomorrow so I can finally have a good night's rest. Psalm they deliver and install pretty cheap.

My husband and I were in desperate need of a new bed and Julian came to the rescue!! My husband…read moreand I have been married almost 18 years and I have hated every bed we had. I prefer a softer mattress and he needs a firm mattreas. I knew going in that it would be a challenge for whoever got stuck with us. Enter Julian. He listened and understood what our needs were, directed us directly to our future bed and made the entire process quick and painless while also being personable and helpful. He worked to give us what we needed and not with just his commission in mind. For that reason whenever someone mentions they need a bed I will send them his way. I am not easily impressed and I dread dealing with sales people because I always feel pressured, but not with Julian, I feel like he had our best interest at heart and he found a way to give us an even better discount. Thanks, Julian!!

I am still waiting for the store to correspond with me. I made a purchase, and reconsidered in less…read morethan 24 hours. They will not refund my money unless I come in the store. They do not return phone calls. I wanted to make another purchase, but this experience has been exhausting. Would never consider buying from them. I have filed a dispute, when all that was necessary is to void the sale. Trapped, but not for long.

Alison was great to work with; made the process super easy! She took the time to show us the box…read moresprings that we needed and also sold us two new pillows. I have never slept so good!!

Do you want a hassle free, friendly, honest mattress purchase experience? Then I highly recommend…read moregoing to Mattress' Unlimited in Montgomeryville, PA! The owner is friendly and a great conversationalist, he knows the products well and is definitely capable of finding customers the right fit based on their expressed needs. My husband and I recently purchased an amazing mattress from this location, we felt as though our needs had been met and the process was quite pleasant. Unlike other mattress stores, the owner did not attempt to sell us other unnecessary materials, nor did he show us too many mattress options. The showroom itself is maintained well, there is clearly a wide variety to choose from, it is well lit, and above all the prices are clearly displayed. The cost/prices are truly amazing. We wanted to shop around before making a final decision and this store has great products at lower prices than some of the other stores. Great quality at great pric The delivery was on time, which is not common these days with other companies, as well as quick but not rushed. The set up was very professional and neat. They were very careful not to damage anything upon drop off; which is also not as common with other companies. All in all, we are pleased with Mattress' Unlimited and believe that anyone looking for a new mattress will be as well by going to this location.

This mattress is a POS buyer beware!!! 10 months later it is already starting to sag in the middle…read moreand on edges. Paid $750 will sell for $100 OBO, what junk.

Awesome customer service and quality. Mindy helped me find the perfect bed for my bachelor pad. She…read morewas very nice and seemed very knowledgeable about the product. Her tips for assembly came in quite handy as well. My new bed rocks! Thanks!

Please be warned shopping at this store ! Bought a very expensive mattress and was told by Janeen…read moreI needed a special mattress cover, which cost $150. After returning home I decided the one I had was very similar. Same day went back to the store an hour later but Janeen refused to take it back, even though she could clearly see the package had not been opened. Very rude and unpleasant. Shop where customer service is good. When you buy something they are pushing to sell you they don't tell you it is a final sale. Same thing happened with friends who bought a mattress but were unhappy with the firmness, a week later Janeen refused to exchange it for a different one saying the store policy does not cover "comfort" exchanges. Any mattress store will give you at least 30 days. The good reviewers will realize this when down the road they experience a problem with their purchase.