Edison the manager was a tremendous help. Went beyond to match us to the perfect price and…read morecomfort. Highly recommend

My boyfriend and I shopped in this location recently. Tony went above and beyond. He listened to…read moreour needs, made great suggestions and didn't push at all. If you are in the market for anything Mattress Firm offers, go see Tony, he's great!!

Mattress Warehouse has shady business practices…read more I bought a mattress from their website and paid with credit card. My first warning something was not right was that they don't tell you when mattress will arrive until AFTER you purchase it. I bought on Dec. 2nd and in the email received after purchase they said it would be delivered on Jan. 2nd "subject to change based on availability". Well I'd expected only a day or two but it was during the holiday season so fair enough. Jan. 2nd came and went and when I looked online at their Track My Order link it said "Order Placed" but still doesn't indicate it's Scheduled or Completed. I wait a few more days then I email them- no response. A week later email again- no response. At this point realize they have no intention of completing the order. I had bought a good quality interspring mattress but it was their least expensive one and didn't pay for anything extra and I used their 10% off coupon. So probably the thing to do was call their phone number and have them refund me but I have hearing issues and difficulty understanding people on the phone. Which is why I bought online to begin with. And realizing it was a scam all along decided to wait for a full month go by and do a credit card chargeback. Hopefully if they get enough chargebacks they will change their scammy ways. Chargeback done. My credit card company refunded me. Never heard a thing from the company- no apology, no explanation, nothing. The mattress I purchased is still available on their site at the same price. When I look today months later the Track My Order site still says "Order Status: In Process" and "Order Placed". Watch your back when dealing with this company. Or better yet just find another mattress seller. Note they also sell under the name Sleep Outfitters.

I had an amazing experience here. I don't write reviews often but Dilip the salesman was great. He…read morewas very nice, knowledgeable and helped us find a mattress in our price range. I will recommend this place to everyone.

Wow I got everything I needed in one trip plus a new entertainment center! Great salesman named Raj…read morehad so much patience and showed me so much. They delivered the couch, rug and new entertainment center& took away my old furniture!! First time at bobs! Excellent experience

tay Away from Bob's! Bob's intentionally delivered a…read moremattress with ripped lining underneath. Three weeks later, after resending pictures of the damage six different times and spending hours on text, a service rep (Keisha) accused me of lying--claiming my photo was of a twin mattress, not a queen--and told me they weren't returning or exchanging it. I finally wrote to corporate, and Ty called me to say they issued a return. But all I wanted was the pillow top plush mattress I originally purchased. They no longer carry one, offered no comparable replacement, and told me they aren't responsible for the old mattress they removed (which was perfectly fine). Bottom line: From the two hours wasted in the store (where no one knew what they were doing), to weeks of rude customer service and false accusations, this company has been a nightmare to deal with. They offered no real solution. The stress and time I've spent has been absolutely not worth it. They are horrible. Do not buy from Bob's!

I've ordered 5 different mattress toppers from White Lotus Home. The quality is impeccable! When…read moreexploring competitors note the weight of the fill, it's typically less than 1/3 of what you get here. Always satisfied.

Shop local, organic, and eco-friendly! I was looking for an eco-friendly, organic pillow and I…read morefound it at White Lotus Home. I bought a Medium Standard Kapok pillow. I had it customized with a zipper so that I can remove/add fibers to suit my needs. I've been sleeping on it for a few weeks now and I love it! I haven't had neck pain at all and I've had pleasant dreams. The sales associate, Elizabeth (I think) was really nice and helpful. They sell eco-friendly mattresses, sheets, bed frames, nightstands, pillows, blankets, and throw pillows. They do all their sewing on premise; mostly handmade stuff! When I'm ready for a new mattress, I will definitely consider purchasing a mattress/bed from here!

I just bought a great new bed from Tony at the East Windsor, NJ location. Tony was great! He…read moreshowed me exactly the kinds of beds I was interested in and was very knowledgeable about all aspects of the mattress and base. He showed me all the features and options without pushing me toward the most expensive choices, and he diligently reviewed everything to make sure I was getting the best possible price. Tony is friendly and no-nonsense, and I would recommend him and Mattress Firm to anyone shopping for a new bed.

Wow! It's been months since I've had a great night's sleep and I finally have thanks to Paul and…read moreJay at the East Windsor Mattress Firm. I walked in and was immediately greeted with a smile by Paul who asked me what I'm looking, discussed my needs, then proceeded to show me around the floor. Afterwards he gave me time to test the mattresses myself on my own so I could come to my own conclusion. Indeed I did and wow, am I happy. He reviewed the details of my purchase, scheduled delivery for after I returned from vacation. I personally went back into the store to thank Paul and Jay for the friendliness, great product recommendation, and overall experience. This is the second time I've purchased a mattress from this store and it's the only store I will recommend to family and friends. Now, good night!

We recently visited this location and Charles couldn't have been more helpful. We knew exactly what…read morewe wanted and he understood and wasn't pushy with add-ons (that's always appreciated). We'll certainly be back when we upgrade in the coming year(s).

Tamer was incredibly courteous, knowledgeable, professional, friendly, and easy to work with! He…read morehelped me with my 16 year old who has back pain and needed a better mattress. He was incredibly responsive even by text, and just the best!!

Had a need for a new mattress, have been putting it off until pain was so great decided today was…read morethe day want it now no delay, had the Pleasure of dealing with Bob White who helped get a great mattress as well as facilitated pickup at the nearby warehouse, my experiance could not have been better

Very poor customer service…read more My fiancée and I visited a few weeks ago and the salesman was pleasant and helpful. Being that this was the first mattress store we visited, we let him know we weren't going to buy that day. He showed us around and we found one we liked. Since we weren't buying that day, he suggested we put a deposit on it to hold the price. I asked if we would get a full refund of the deposit if we decided not to purchase there and he assured me we would. Being that I've done this at furniture stores before I had no problem getting a full refund, I didn't have an issue with that. We returned a week later to get our deposit back after deciding to purchase elsewhere and are told there is a 2.5% fee we won't be refunded. It's not a substantial amount, but I definitely don't appreciate being lied to so I tell the gentleman helping us that we were specifically told we would receive a full refund. This is when it all went downhill very quickly. The man got very defensive, nasty and sarcastic. He was extremely rude and even went as far as saying he didn't care what we thought since we weren't buying a mattress from them anyways. I would not buy from them in the future because I would not trust this company to stand by their products after a purchase is made if any issue arises. Don't expect them to care about the customer once they have your money if they are capable of such poor customer relations. They basically tricked us out $2.50. Is $2.50 worth so much to this company that they're willing to lose a potential future customer?

I have bought a mattress, pillow, and sheets from here. Pam and Mike are both very helpful and are…read morealways willing to spend time helping you find the perfect fit for you. Highly recommend!

I purchased a bed from Hibernate a few weeks ago and the whole experience was top notch. I was…read moreable to receive guidance on mattress options, and the sales team was really knowledgeable. The delivery truck was right on time. The staff was efficient and kind. Best of all, the mattress sleeps like a cloud. I'll definitely be back to Hibernate! Cheers, Jeff L.

The mattress I bought form Shovlin is the best mattress I've ever had. I also love the fact that I…read moresupported a local business!

Purchased a mattress from Shovlin Mattress Factory a few weeks ago . Best money I've spent in a…read morelong time . I'm sleeping much better . Its a quality mattress . I really like the idea of the removable pillowtop . Now I can flip my mattress over any time I want . If the pillowtop wears out I can purchase a new one for around $200 . Larry S