From scheduling our estimate to the day the job was finished the communication was amazing. Even…read moremore amazing - my floors. They are absolutely gorgeous From my first call to get an estimate scheduled to the very last check in when the floors were completed they were professional and responsive. They arrived to start my floors when they said they would. The dust was kept to a minimum and my floors are gorgeous. Highly recommend!

I hired this company to refinish the hardwood floors in my home, which are approximately 100 years…read moreold. Justin initially assured me that this would not be a problem. Unfortunately, my overall experience fell short of professional expectations. Initial Concerns On the first day, the owner arrived with an employee to begin work. After briefly applying wood filler for a few minutes, the owner informed me he had to leave. Before departing, he stuck out his hand without saying anything. I shook it which he didn't expect. he then told me he needed the cash. This rubbed me the wrong way. The remaining employee then attempted to connect equipment by pulling wires from two 20-amp breakers without using proper tools, despite my offer to check for a higher-amp breaker. This lack of care and preparation was concerning but I allowed work to proceed. Workmanship and Preparation No thorough inspection of the floor was conducted prior to sanding. Protruding nails were not set, and the floor was not vacuumed or swept before sanding began. When I raised the issue of nail setting, the worker dismissed the concern, stating "it'll be fine." The edging crew that arrived two days later displayed highly unprofessional behavior. One worker shouted profanities loud enough to be heard throughout the neighborhood. Their work caused significant collateral damage, including scuffs and gouges on freshly painted drywall, dents in metal corner beads, a 4-inch hole in the wall, and numerous dirty handprints. Finish Quality While the floors initially looked good before staining and polyurethane, the final product was unsatisfactory. There appeared to be little or no vacuuming between coats, resulting in debris embedded in the finish. When I raised concerns, this was blamed on the lack of heat in the house--though this explanation did not account for the poor preparation and cleanliness. Additionally, the sanding work left extensive waviness throughout the floors, significantly diminishing the overall appearance. Resolution The owner acknowledged the large hole in the drywall and offered $100 off the total price. While appreciated, this did not address the broader issues with quality and professionalism. Areas for Improvement This company needs to significantly improve in the following areas: * Professionalism and communication with clients * Attention to detail and proper preparation before sanding * Care to prevent damage to walls, trim, and other surfaces * Improved sanding technique to avoid floor waviness * Thorough cleaning between stain and polyurethane applications Final Impression Justin was courteous, but based on my experience, I cannot recommend this company without significant improvements to its professionalism, workmanship, and quality control.

I had a couple different things done by this company and I could not be more happy. Absolutely…read morebeautiful work! Very polite and professional and the price was just right. I found the company that will continue to do all my work.

From the owner: I do remodeling, interior/exterior painting and moreread more

Our experience with Hoxie's Painting was a nightmare…read more Everything seemed great at first, then everything went downhill fast as the project neared "completion". The only thing that seemed important was for the foreman to be "done" and to have his payment, and he was relentless about getting out of there. After a couple walkarounds having to point out glaringly obvious issues, we gave in and wrote a check. Later that day we realized the interior of our porch was not painted - this had been discussed multiple times and was part of the contract. Seeing this, we canceled the check because the contract had not been respected. Two calls and texts to Hoxie's to let them know of this issue with no response. Despite this notice and outreach, the company still tried to deposit our check. In the meantime, we realized the full scope of disregard for us as customers. In addition to the unpainted porch (which I ended up painting myself), most of the house appears to have a single coat of paint on it with poor coverage - not the contractually agreed-upon 2 coats we paid for. Damage in the form of excessive paint smears and drips on brick facade. Everywhere we look, there is a complete lack of commitment to quality. As a professional painter, the foreman 100% had to know this was the case, and we realized that we had been taken for a ride. Instead of contacting me, Hoxie's enlisted the same foreman who had cheated us to fix the problem. If the owner had ever responded, we would have been clear that this person was not welcome back. He first called my wife who could not speak at the time, then showed up unannounced and uninvited the next morning. By the end of the day, we had ignored 13 phone calls - calling, calling repeatedly. Extremely unprofessional. As this was happening, I left a voicemail and sent the owner a text saying this was not ok, please leave our house, and call me back immediately. When the owner responded 7 hours later, I let him know that we were now done with Hoxie's Painting and would not welcome the company back to complete the job. We would pay for what had been done, but would not pay for what had not been done. The owner offered to discount about 8% from the original fee, and I proposed to pay approximately 33% less than the original fee - based on my feeling that about 2/3 of the project had been completed. The owner agreed to my figure and I sent a text summarizing our conversation asking him to respond in agreement before I would send payment. He responded that night by threatening to sue me for nonpayment plus legal fees. To be fair, I invited the owner over to look at the house because he had not seen the issues in person. We had an honest conversation as I showed him the issues, incomplete work, and damage. He offered again to send somebody over to fix the issues, and I told him we were not open to that option. The owner said it would take a single painter "a few hours" to fix everything. I completely disagree with that assessment - for starters we feel the house needs another full coat of paint. The owner would not budge from his 8% reduction and implied that I was in the wrong because we refused to allow the company back to our home. In my view, it's a privilege to have paying customers. And when we are misled, subjected to unprofessional behavior, and threatened legally, a company loses that privilege because we no longer trust that we will be treated with respect. In the end, we paid the owner his requested fee in exchange for a receipt indicating we had paid in full - making it clear that we were very unhappy. We likely lost a significant amount of money and will have to hire somebody to complete the work next year. At the end of the day, the legal threats, stress and headaches were simply not worth the trouble and we paid to make it go away. That's our experience.

Hoxie's painting was wonderful. They came to our house offered a wonderful consultation. Would…read moredefinitely go with them for any of my painting needs in the future.

Kevin of Swift Woodworks is an expert craftsman! He installed custom crown molding in my living…read moreroom, and has been my go-to for an array of smaller jobs. Kevin is responsive, reliable and trustworthy, and I highly recommend him!

From the owner: Swift Woodworks offers a variety of services centered around all aspects of woodworking. From…read morebespoke furniture and cabinetry, to repair and restoration, and trim and molding work. We specialize in historic restoration and repair.

We had a terrible experience with this company. I hired him to do a small job, like power washing…read morethe house. It went well, but then he did other work for me and it turned out very bad. I gave this young man a chance, I trusted him, but he took advantage that I was an out of town owner. When I came to town to inspect his work, I noted he did not follow our contracted agreement. He charged me for work he did not do, but lied about doing it. I gave him chances to fix what was not done and he always said he would take care of it. But he never did. Very unprofessional, He would not answer my calls or return calls. His workmanship is very poor. The attached photo shows what a lousy job he did.

From the owner: We are a contractor working out of Syracuse, NY and surrounding communities. We are a top-rated…read moreconstruction service provider, and from the first nail to the final creative touches, our contractor and crew will turn your home into a modern, unique, and comfortable place to live. We proudly offer carpentry services, general construction, and home repairs. Our other specialties are: Construction Contractors Syracuse, NY 13208 General Contracting Company Syracuse, NY 13208 Commercial General Contractors Syracuse, NY 13208 Construction Builders Syracuse, NY 13208 Meticulous Homes has an extensive background in providing thorough construction project planning, and we know what it takes to get the job done right, on time, and within budget. We take pride in offering high-quality projects, using the finest materials, and keeping our work areas clean and safe at all times. Schedule us today for any type of commercial construction, residential construction, and general construction services.