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    JPA Wood Floors

    5.0 (1 review)
    Closed 8:00 am - 7:00 pm

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    Services - JPA Wood Floors

    Floor refinishing

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    2 months ago

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    315 Hardwoods

    315 Hardwoods

    4.4
    (7 reviews)

    I hired this company to refinish the hardwood floors in my home, which are approximately 100 years…read moreold. Justin initially assured me that this would not be a problem. Unfortunately, my overall experience fell short of professional expectations. Initial Concerns On the first day, the owner arrived with an employee to begin work. After briefly applying wood filler for a few minutes, the owner informed me he had to leave. Before departing, he stuck out his hand without saying anything. I shook it which he didn't expect. he then told me he needed the cash. This rubbed me the wrong way. The remaining employee then attempted to connect equipment by pulling wires from two 20-amp breakers without using proper tools, despite my offer to check for a higher-amp breaker. This lack of care and preparation was concerning but I allowed work to proceed. Workmanship and Preparation No thorough inspection of the floor was conducted prior to sanding. Protruding nails were not set, and the floor was not vacuumed or swept before sanding began. When I raised the issue of nail setting, the worker dismissed the concern, stating "it'll be fine." The edging crew that arrived two days later displayed highly unprofessional behavior. One worker shouted profanities loud enough to be heard throughout the neighborhood. Their work caused significant collateral damage, including scuffs and gouges on freshly painted drywall, dents in metal corner beads, a 4-inch hole in the wall, and numerous dirty handprints. Finish Quality While the floors initially looked good before staining and polyurethane, the final product was unsatisfactory. There appeared to be little or no vacuuming between coats, resulting in debris embedded in the finish. When I raised concerns, this was blamed on the lack of heat in the house--though this explanation did not account for the poor preparation and cleanliness. Additionally, the sanding work left extensive waviness throughout the floors, significantly diminishing the overall appearance. Resolution The owner acknowledged the large hole in the drywall and offered $100 off the total price. While appreciated, this did not address the broader issues with quality and professionalism. Areas for Improvement This company needs to significantly improve in the following areas: * Professionalism and communication with clients * Attention to detail and proper preparation before sanding * Care to prevent damage to walls, trim, and other surfaces * Improved sanding technique to avoid floor waviness * Thorough cleaning between stain and polyurethane applications Final Impression Justin was courteous, but based on my experience, I cannot recommend this company without significant improvements to its professionalism, workmanship, and quality control.

    Just had our second project inside of a year completed and they did an amazing job again-- always…read morecame at time they said they would ; trustworthy honest all the workers were professional and very detail oriented and great price for refinishing first floor and for installing new hardwoods in our entire upstair and replacing our staircase absolutely highly recommend them to anyone needing this work They even took care of our dog while we had to be out of the house

    Miracle Method Surface Refinishing

    Miracle Method Surface Refinishing

    2.5
    (13 reviews)

    We originally contacted Miracle Method to fix a poor job done by a competitor to resurface our…read morekitchen counter and bathroom vanity. When the estimator came in, he was really nice and seemed to know what he was talking about. There were 3 concerns that I brought to his attention, as well as the tech when he arrived. 1) There was a seam in the existing laminate that I was afraid would show through, 2) Another section where the existing laminate was lifting and again, I was concerned it would show through, and 3) I was concerned that the surface would not be smooth enough or durable enough to work with dough on the countertop. In all three instances, I was assured that it would not be a problem. They would use a substance to cover the seam and the section that was lifting, It would be sanded flat and unnoticeable (their word) once the resurfacing was complete. As you can see by the two photos, there is now a raised hump at the seam, which was flat before the process and you can still see the laminate lifting on the other photo. In addition, the surface was not as smooth as the samples they had showed me. It was gritty and bumpy. Furthermore, after waiting the required 48 hours before using, we noticed that the gritty bits were coming off in the areas that were being used. So now, although I was assured it would be smooth and durable enough to spread dough, I find it hard to believe that dough would spread properly, I fear it is not safe as particles would end up in the dough. So I called to report the issues. The person I spoke with asked me to send a picture of the bump where the seam was and a manager would get back to me. After 2 days with no response, I emailed again. A manager then responded saying they were going to review it internally that day, then get back to me. A week later, I still did not hear from them. So I called again. This time a manager came on the phone and told me, that it happens sometimes and there is nothing we can do. So, from where I was, it appears that they got paid and don't care. They don't care that they did a poor job. He offered no solution. I would just have to live with it. The thing that really upset me about this is that the 3 exact concerns I had came to be, despite being assured that each one of them would be addressed to my satisfaction. In short, they promised a result they apparently knew they could not deliver. So now I have to find someone else to hire and have these counters done for a third time. We have reached out to the national franchise headquarters to see if we have any recourse. But I am not holding my breath.

    are they still in business as they don't return phone calls or e-mails. Their method of…read morerestoration for tile and cabinets sounds good but I can't get a hold of them.

    JPA Wood Floors - flooring - Updated August 2026

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