I hired this company to refinish the hardwood floors in my home, which are approximately 100 years…read moreold. Justin initially assured me that this would not be a problem. Unfortunately, my overall experience fell short of professional expectations. Initial Concerns On the first day, the owner arrived with an employee to begin work. After briefly applying wood filler for a few minutes, the owner informed me he had to leave. Before departing, he stuck out his hand without saying anything. I shook it which he didn't expect. he then told me he needed the cash. This rubbed me the wrong way. The remaining employee then attempted to connect equipment by pulling wires from two 20-amp breakers without using proper tools, despite my offer to check for a higher-amp breaker. This lack of care and preparation was concerning but I allowed work to proceed. Workmanship and Preparation No thorough inspection of the floor was conducted prior to sanding. Protruding nails were not set, and the floor was not vacuumed or swept before sanding began. When I raised the issue of nail setting, the worker dismissed the concern, stating "it'll be fine." The edging crew that arrived two days later displayed highly unprofessional behavior. One worker shouted profanities loud enough to be heard throughout the neighborhood. Their work caused significant collateral damage, including scuffs and gouges on freshly painted drywall, dents in metal corner beads, a 4-inch hole in the wall, and numerous dirty handprints. Finish Quality While the floors initially looked good before staining and polyurethane, the final product was unsatisfactory. There appeared to be little or no vacuuming between coats, resulting in debris embedded in the finish. When I raised concerns, this was blamed on the lack of heat in the house--though this explanation did not account for the poor preparation and cleanliness. Additionally, the sanding work left extensive waviness throughout the floors, significantly diminishing the overall appearance. Resolution The owner acknowledged the large hole in the drywall and offered $100 off the total price. While appreciated, this did not address the broader issues with quality and professionalism. Areas for Improvement This company needs to significantly improve in the following areas: * Professionalism and communication with clients * Attention to detail and proper preparation before sanding * Care to prevent damage to walls, trim, and other surfaces * Improved sanding technique to avoid floor waviness * Thorough cleaning between stain and polyurethane applications Final Impression Justin was courteous, but based on my experience, I cannot recommend this company without significant improvements to its professionalism, workmanship, and quality control.

Just had our second project inside of a year completed and they did an amazing job again-- always…read morecame at time they said they would ; trustworthy honest all the workers were professional and very detail oriented and great price for refinishing first floor and for installing new hardwoods in our entire upstair and replacing our staircase absolutely highly recommend them to anyone needing this work They even took care of our dog while we had to be out of the house

My dining room table was destroyed by painters with sand paint and also sustained a chunck of wood…read moreoff the end. The huge chip off the end, you would never know it was ever there. The stain was matched beautifully. Kevin is amazing to work with and he followed up with me throughout the process. He told me it was the hardest table he ever worked on and it looks like new. I highly recommend! Price was fair as well.

I have four Hitchcock cherry dining chairs (about 50 years old) that needed some TLC. I usually do…read moremy own refinishing but thought this was a job for a pro. Lucky me to find Oliver! I picked up my chairs today and they could not look better - he did an awesome job - I highly recommend his services.

We absolutely love Old Peg Furniture Services and the amazing work Vitaly does on our floors and…read morecounters! We've been using his company for the last two years in our mansion, and I just can't express enough gratitude for the quality of work given. After our events and guests staying over, Vitaly always makes everything look brand new. Thank you so much, we greatly appreciated it and will continue using your services.

True craftsman. Helpful and skilled at a variety of repairs / restorations. No job too big or…read moretoo small. Convenient location.

I appreciate how patient and helpful the employees here have been on both occasions when I needed…read moreto pick out flooring for my house. It took quite a bit of time for me to wrap my head around the different types of wood flooring options and understand which would be most suited for my home, and I had a hard time making up my mind. It is an overwhelming responsibility to be faced with, and I did not at any point feel like I was annoying the guys who helped me, even though I was sort of going around in circles at times and had to ask them to re-explain some things until I got it. I would recommend this store. They have a really nice selection and have been very helpful to me.

Hired them for a new hardwood floor install in one room and refinish of 4 additional rooms. The new…read moreflooring matched perfectly. Everyone was helpful and professional. Cleaned up after and we're always on time. Definitely would recommend and use again in the future!

We recently hired JPA Wood Floors to refinish the hardwood floors and stairs in our 1857 home, and…read morewe couldn't be happier with the results. From the beginning, they were professional, knowledgeable, and honest about what could realistically be achieved with our floors. Once the work began, they discovered several unexpected challenges, including an old wax finish instead of polyurethane and stairs that had previously been repaired with stripped screws that were extremely difficult to remove. Despite these obstacles, they never cut corners and continued working toward the best possible outcome. What impressed me most was the pride they take in their work. They hold themselves to very high standards and genuinely care about the finished product. Even when I was already pleased with the progress, they continued looking for ways to improve the results. The floors look beautiful and have brought new life to our home while preserving its historic character. The stairs were especially challenging, but they found creative solutions and delivered a result that exceeded my expectations. If you're looking for a contractor who is skilled, hardworking, honest, and truly cares about quality craftsmanship, I highly recommend JPA Wood Floors. We are grateful for their work and would not hesitate to hire them again. Thank you, JPA, for helping restore a beautiful part of our home's history.

From the owner: Bring New Life to Your Floors with JPA Wood Floors!…read more Thinking about upgrading your floors? We’ve got you covered! At JPA Wood Floors, we handle it all: Installing stunning hardwood or LVP floors Sanding and refinishing to make old floors look new Buff & coat services for a fresh shine With 15+ years of experience, we take pride in delivering top-quality work that fits your style and budget. Let’s make your floors the centerpiece of your home! Call us at 315-956-7111 for a FREE estimate. Floors you’ll love, done right.

Mike refinished the floor in one of our bedrooms. I was stunned at how beautifully it turned out…read more Now I want to do other rooms. I'm so pleased with his work. He showed up when he said he would, with his mask on, and cleaned up each day when he was done. I highly recommend him if you're considering getting your floors refinished.