I am now disappointed at 360 Dental because of the quality of a filling I've been given on my front tooth. It's the third time it falls off, and I had this filling for almost 15 years and never had an issue with it until I got it "fixed" at this place--which I wish I hadn't done! Since so many 5 star reviews outweighed the 1 stars, I thought I wouldn't experience any issue with this place, but unfortunately, it's been one after the other. First, I go in as a new patient for a wisdom tooth extraction and I end up in pain with a chipped crown (they said there's always a risk, so I thought ok, bad luck, and there I go again to pay for a new crown, when the one I had was not even 3 years old!), then they fix my chipped front tooth and it falls off month after month 3 times in a row. Oh, and I was told I had to pay for it because my insurance wouldn't cover it, yet I reached out to my insurance and they accepted the procedure for the third time. Then after the third filling, I was told I would need a crown if it falls again, which just happened. P.s. I have no cavities nor pain on that tooth. Dr. Greg only fixed it to make it look "better", which it did, but it was too good to be true because it never lasted. To top it off, I just finished reading others' Yelp reviews and read someone else wrote they had issues with the quality of their fillings because they fell off too soon and they were in pain! I no longer trust this place with my dental needs, and I will not go back because I am not paying to get a crown on my original tooth, which only needs an authentic, good quality filling. Time to search for a new dentist for a second opinion. I will update based on the response I get. read more

For anyone that is considering in inquiring services with this dental practice...I suggest you think twice and reconsider another dentist. This would be my first negative Yelp review. I think it's important I share my experience to prevent anyone from being manipulated into paying for a service that wasn't necessary from the beginning. As a patient you have the right to request your X-ray documents to verify procedures that were performed, I've only received partial documents. I've called and emailed numerous times to express my concerns and my disappointment with how they've mishandled my visits. Luckily my partner is a dentist and he was able to verify the malpractice and greed that was conducted in this establishment. My last visit was the end of last year, after evaluating their steps in handling my crown, misdiagnosis of my check ups and unnecessary procedures such as root canals put me in tough financial bind. Which could've been avoided if they were more transparent with what was needed. The over servicing and excessive fraudulent treatments is inappropriate and unethical, which is why is why I'll have to report these check ups to the dental board to prevent future clients from experiencing what I have gone through. read more

BEWARE of this dental office. Once you're inside, something feels very off. They start by talking your ear off about their raffles. The prize of the month when I visited was a grill. Literally everyone I met there spoke about it to me even before talking about my dental needs, including the dentist. I was quite stunned, especially because they were over 1hr late. They put especial emphasis on if I leave them a positive review, they will add extra entries. I went to 360 Dental because my usual dentist didn't have an opening for me and I urgently needed my tooth to be looked at because my crown fell off. I called around and 360 Dental was the only place that could take me the same day. I was thrilled especially because it's very well rated on Yelp. Now I know why since they offer a discount and extra raffle tickets if you write a positive review before you leave the office. The whole place felt seedy and the dentist I had the displeasure of meeting, Dr. Grigor Sarafian, felt like a used-car salesman from the get-go, bordering on condescending at times. He point blank told me he zoned out when I was talking about what happened. Then told me how it fell off doesn't matter anyway. They did a bunch of tests and when Dr. Grigor Sarafian looked at my tooth and the crown. He said the crown needs to be THROWN AWAY and cannot be used because it doesn't fit anymore. He then said it doesn't fit because I have a cavity that formed that supposedly push the crown out by dislodging the cement . He said several times that I will likely need a root canal too but we won't know until later. But first we need to take care of my CAVITY, then the BRAND NEW CROWN. He then called Gohar over. She is in charge of all the medical codes to enter. Dr. Grigor Sarafian instructed her what code to enter for my quote. By the way, they also said that nothing, except for the exam, will be covered by my insurance. When I asked why, Gohar just said sometimes "insurances are like that" without giving me a concrete answer. She then pushed the non-metal crown. I didn't mind that because I didn't want any metal but when I asked her if the metal is mercury, she had no idea what mercury was. She said: "What's that? I don't know what that is. I just know that metal is cheaper but you shouldn't get it because non-metal is better." They quoted me over $2400, which they said was out of pocket even though when I called the insurance company later on, the insurance agent said all of the medical code on my quote would have been partially covered. Anyway I felt something was fishy and went to get a second opinion from another dentist on Tuesday and I also got a third opinion from my regular dentist who was then able to look at my crown. BOTH the second and third dentists told me that there was NO CAVITY (none they can see visually and none on the xray). They also told me they can just clean up the area and put the fallen crown back. I ended up only paying $50 for my co-pay and that's it! So to recap, there was NO CAVITY, NO NEED FOR A NEW CROWN, and my insurance company would have partially covered all procedures that the unscrupulous Dr. Grigor Sarafian told me was out of pocket. STAY AWAY FROM THIS PLACE. P.S.: I saw that in some 1-star reviews, they pretend that the person who wrote the review didn't actually visit their dental office and "confused" it with a different one. I have BOTH THEIR SCAM QUOTE of over $2400 and the invoice from my other dentist where they only charged me $50. If you're considering this dental office, feel free to message me to ask for them and I'll happily oblige. read more

Thank you gohar , dr. Greg , and Sonya for such an amazing visit! Gohar was so helpful with putting on the books for my x-ray and cleaning! Dr. Greg was so helpful with explaining my x-rays and how to care for my teeth. Sonya did an amazing cleaning on my teeth and thoroughly explained how to floss and care for them on a day to day. I can tell they have such a deep passion for what they do and they were all extremely helpful! I will definitely be coming back and making them my dentist office! read more

360 Dental - Pearly whites - General Dentistry Near Me - Van Nuys, California

Everyone is amazing here at 360 dental. The best care, and amazing work. I always recommend this place to everyone. read more

360 Dental - General Dentistry Near Me - Van Nuys, California

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Ok, I had extreme tooth pain and booked an appointment. I'm extremely appreciative of Dr.Danoukh and his gentle skillful hands. No need to ask questions as they answer everything in advance, Your STAFF is awesome bonus for them all. Thank you! read more

360 Dental - General Dentistry Near Me - Van Nuys, California

I found this office for my relative since it accepts Medi-Cal dental insurance. Unfortunately, it has been a disappointment for us, to say the least. Our experience suggests that the doctor recommended unnecessary procedures (read below), and that they use Medi-Cal as a bait to bring people in and try to sell expensive services to them. When asked for a copy of X-rays to get a second opinion, we were faced with a $25 "copying" fee per person (in reality, it is just an email!!), despite the fact that the x-rays were already paid for. This is the only office in where I witnessed such a practice in 15 years. Second, and more alarming, the doctor found "cavities" and suggested teeth removal due to some "root problems," among other things (the total suggested "treatment plan" that we received was near $3000). Both were mis-diagnoses, as confirmed by a subsequent visit to another office that didn't accept Medi-Cal but had honest medical staff, who didn't find any cavities and only suggested root treatment for one tooth (but not removal). read more

Excelente servicio! Me gusta como Sonya, la higienista, y los doctores me ayudan con mi tratamiento y por siempre responder a mis preguntas. El personal de la oficina es muy excelente! Silvia especialmente siempre me ayuda. Highly recommend 360 Dental! read more

My first time coming, I was so amazed at their customer service, how clean their office is and how professional everyone was. From beginning to end, the hygienist and assistants were amazing I was seen by 2 hygienists for my first two visits. Sonya and Demi took care of my cleanings and Dr Danoukh and his assistant Bibi treated my cosmetic work which I love now thanks to them! I was also shocked at how amazing my root canal treatment went with Dr Mansouri. He made sure I didn't have any pain during the procedure, he made sure I was comfortable and that's very important coming into a dental office. Bibi was also there to help comfort me as she can see I was a bit scared/nervous not knowing what can happen during this procedure. Something I also think is cute is how they use walkie talkies to communicate with each other, I've never seen that before. It makes it easier and fast for their service so the doctors are not interrupted during procedures. They also have great payment plan options to help out with financial support to get treatment taken care of so I don't have to pay in full. Thanks to my experience here I have brought my family to this office so they can see how great it is here. I highly recommend this office and Dr. Danoukh. read more

Ok let's be real, no one ever wants to go to the dentist. I just left 360 Dental and I can't tell you how smooth everything went. First they accommodated my weird schedule (including a couple re-schedules from me). Once I got in they explained what needed to be done, what my insurance covered and and co-pays that I had. Turns out I needed a couple of fillings which got done like it was nothing. I also got a great price to get Invisalign done, which was something I had also been putting off for a while. Bonuses for coming here .. *super friendly staff *very clean *latest technology from equipment to music playing the whole time, appts booking/reminders/calendar adds *DRs are very friendly and knowledgeable *THEY TAKE YOU IN AT YOUR ACTUAL APPT. TIME (didn't even think it was possible at a Dentist's office) read more

360 Dental - Relaxing, waiting for the numbing to kick in - General Dentistry Near Me - Van Nuys, California

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Had a great experience taking my son to see Dr. Danoukh for a Ct scan (3D xray). He was so knowledgeable and gave me so much insight into the issue my son was having and provided great advice for what the next steps should be. Dr. Danoukh is great with kids and I highly recommend him! read more

Appt: Had an appointment for right when they opened at 8:30 a.m. Got checked in and sat in the dental room within 15 minutes. I'm very happy with their promptness. Service: The dental tech, i forgot her name :(, was wonderful. She let me know exactly what we were doing for the day and took my impressions quick and easy. Dr. Danouhk came by and took care of my tooth and prepped for a crown. Barely felt anything and it didn't take too long. I definitely felt the right amount of care was taken. I have my temporary crown now. Financials: my copay covered yesterday's operation and also the crown for when it comes in, in two weeks. Didn't break the bank but gotta be honest crowns aren't cheap haha Overall, my third experience here was just as comfortable as my other times. It's really a nice place :) read more

I want to thank all the staff I was freaking out coming in for my wisdom teeth removal Dr Greg and is assistant Ely are amazing made me feel calm and collective Instructed me the whole way Now time for recovery read more

If there's such a thing as dental heaven, 360 Dental is it! From the moment I walked through the door, I was treated with much care, warmth, and inclusivity. My sister, who's also a patient here, raved about this place and referred me. I've never experienced a dental cleaning and service like this before. The dentist, Dr. Greg, the hygienist Demi, and the entire team, were very thorough, offering a personalized experience. As someone who used to be wary of medical and dental visits, I can say this practice not only wowed me, but left me feeling confident. They were very patient, friendly, and cared about my comfort. I was informed about a dental issue no other provider had brought up, but was clear when I was shown the x-rays. There are other perks to being a patient here. Just do it, your mouth will thank you! read more

A year ago I came here for an emergency extraction because my molar was infected! Ellie got to see me ugly cry before they fixed my grill, but everyone here was and is still amazing till this day. Today I'm finishing my grill, just got my Invisalign scan..... and we're off!! read more

360 Dental - General Dentistry Near Me - Van Nuys, California

I LOVE 360 DENTAL! I am serious! The staff is friendly, fun, and gets the job done! Dr. Greg is laid back, the ladies at the front desk and assistants are always sweet. When I had a situation I was afraid wasn't going to work out, Sylvia stepped in and worked a miracle for me! Then on my way out, Gohar at the front desk was very helpful and easy to talk to. I give them 5 stars! read more

360 Dental - Their office is nice. Every room has a oldies beach style painting. I saw this in the bathroom. How motivating, huh! - General Dentistry Near Me - Van Nuys, California

I am writing this review on behalf of my husband who does not have a Yelp account. He was very satisfied with his experience at this establishment and he stated that from the time he entered the clinic to the time he left, it was a very smooth and professional experience. They were able to accommodate him on the same day to have a crown removed and he was very impressed by the professionalism and the ethical treatment at this clinic. If I could, I would give it seven stars he said. It is hard to believe for someone to say that they are looking forward to future dental visits, but he is actually looking forward to visiting this clinic in the future. He felt that it was almost like a spa treatment. Thanks Dr. Danoukh for your wonderful bedside manner. read more

It had been years since I was able to trust a dentist to properly take care of my teeth. When I arrived at 360 dental, late by the way, I was greeted by Rashell. She was very professional and courteous gave me a tour of the whole office, showed me where the restroom was and pointed out the X-ray room. Because I was a first time patient I was given a gift. Who doesn't like that? I even got a welcome letter, so they had me hooked from the get go. I was directed to my Dental assistant Ellie, very kind, super careful, gentle and very detailed oriented. She was very descriptive when doing my intake assessment. She took her time when taking my X-rays. Thank you Ellubia (I hope I spelled your name right) I was seen my new favorite Dentist Dr. Mansouri, so far he's been the only one I've been treated by. He was very detailed when explaining my necessary treatments, I had a chance to bond with him and he's a literal angel, he was assisted by Cinthya, she took some pretty good 3D pictures of my teeth. I was pleased surprised with all the state of the art technology they used during my visit. Nothing compared to the last dental clinic I attended. The entire experience was satisfactory, although I wasn't able to complete the crown replacement I have to fix, I was assisted by Goar who took the time to explain my payment options and what my insurance could and couldn't cover. She's the one that made the most impact during my visit. Super understanding and caring when it came down to my payment options. I was offered many, but the struggle is real. So I left with an appointment to come back & I honestly can't wait. The entire experience was above and beyond the service I'm used to receiving. I even forgot my sweater and they called me right back to pick it up. They also, as a courtesy, kept adding a money to my parking meter, which is a one time thing. So next time I'll have to take care of that. That's the only suggestion I would have, some parking area or space. Other than that everything in the office was very clean and organized. read more

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I was referred here by a trusted friend of mine and I could not be more impressed by the level of professionalism, kindness, attentiveness, and overall satisfaction during my visit. From the second I walked into 360 Dental, I was greeted by a welcoming team. I was given a tour of their facility, which was immaculately clean. Several exceptional team members assisted me during my visit, along with Dr. Danoukh who assessed my situation/concerns and gave me his expert advice/recommendations. Dr. Danoukh and his amazing team at 360 Dental are top notch. I highly recommend 360 Dental to anyone needing best in class dental work! Also they have a great referral program! read more

My babies pediatrician advised for us to have my daughter be seen by a dentist since she already has 2 teeth and I found 360 Dental under her insurance providers. I am so glad with the care they provided, how quickly and efficiently they scheduled my appointment, submitted all of the new patient forms online and received multiple reminder texts for her upcoming appointment! My daughter saw Dr. Danoukh and he gave us great tips on oral care for babies, revised her gums and teeth and was very kind and friendly! The office was also very clean and the receptionist was extremely friendly! Will always recommend this dental office! read more

This was my first visit . Let me start off by I'm amazed at the quality of everything in this office . Once I walked in, I was greeted by a smile. The lady at the desk was very friendly and showed me the place around which was very nice, so you get the idea of where would the procedures would be done. They also gave me a little welcome bag. This place goes above and beyond for a dentist place . I'm very impressed I've been to different detal places and this one is at the top . The place is very clean. I love how they have white walls and bright lights. The dental assistant was very friendly, with an amazing bedside manner. Made me feel comfortable even though I get anxiety with dentist visits. She went over everything which I love they ask you if you like detail or straight to the point, I love detail and she and dentist delivered ! They also use this machine where it takes pictures of your teeth and gums to see progress. Dentist was nice and very informative with everything. Definitely recommend this place. read more

I love 360 Dental. My wife and I have been coming to them for two years now and we're happy with it all. Sonya our hygienist is wonderful!

They take care of you would be an understatement lol, they pamper you! I like how they treat you make you fell like you're at home. Great dentist and its staff.. read more

Amazing service and friendly staff, highly recommend. I will definitely come back for the next procedures. Thank you

Wonderfully friendly and non stressful! The staff was amazingly accommodating from parking situations to life long dental concerns. Thank you so much for making this experience as smooth as can be because we all know it isn't our first place to go the dentist! :) read more

I loveee this office Adriana and Gisselle made me feel super comfortable and Adriana was so kind to show us around and made us feel welcome. I came to get my wisdom tooth removed and i was so scared thinking i was gonna feel so much pain but u just feel pressure and the dr is super kind and was super fast with the extraction my healing process has been A1 no pain what so ever. read more

Loved my visit, very clean facilities and friendly staff! I appreciate the welcome gift. Looking forward to my next visit! read more

360 Dental - Love a welcome gift! - General Dentistry Near Me - Van Nuys, California

Truly love my experience at 360 Dental. They are exceptional at customer service, dental care and just darn right nice people :) highly recommend! read more

I have seen many dental places through the years but none like 360 dental they have state of the art technology and the staffing is wonderful very helpful professional and kind they greet you with a gift bag and a thank you card very sweet and detail touch they give you a family feel environment which I love Cindy the dental assistance is very nice and professional I totally recommend this dental place I'm a ups driver so I a have a lot off selections like most people but I choose them 100% you will be in good hands with DR vachik danoukh DMD. read more

360 Dental is by far the best dental office ever!!! I cannot say enough great things about this place. The whole staff is very friendly and just make you feel so welcomed. Everyone is extremely attentive and make sure any question or issue is answered/resolved. I just started coming here since December. But from the very first visit, I knew this was the place for me. Dr. Danoukh and Dianna (best hygienist) made me feel super comfortable. Now today, I just started my Invisalign with them and know it'll be worth it. For those reasons above and many more not listed. I've recommended almost all my family and friends. Please don't hesitate to come here for their services. It's a no brainer, you won't regret it! Also to mention... I also won their monthly raffle of $500 gift card to Top Golf !!! (for all the referrals) Shout out to Jennifer and Ely! I have built a great trust with them. They always have great vibes and are the absolute best!!! :) read more

Been going here for many years, great dentist and nice staff. I highly recommend 360 Dental

Today I got my permanent crown put on plus a filling. Dr. Greg is wonderful- I told him I like his communication skills (he tells me what he is going to do before he does it- very important!). He and Isabel made a not so fun procedure as painless as possible and their personalities were great! I am very happy with 360 Dental and I highly recommend this business to anyone who is looking for a great dentist (Dr. Danoukh is also wonderful). read more

They were so organized,clean and fast. Detail oriented,nice expert people. Thank you for nice and warm welcoming. read more

Amazing experience coming to 360 Dental! Staff and location are amazing. Had the pleasure to be treated by Dr.Danoukh for a tooth extraction and the whole procedure was painless and took less than 10 minutes. Definitely a must try! Thank you!!! read more

I have enjoyed my ten plus year experience at this dentist's office. The exceptional quality of care and professionalism provided by Dr. Danoukh and his team is greatly appreciated. Thank you! read more

I don't usually leave reviews, but me and my eight-year-old daughter had such a great experience here I felt that it was necessary. I was recommended 360 dental from a friend because my daughter's tooth needed an immediate extraction because her previous dentist basically butchering her tooth. I came in with no insurance and paid out-of-pocket and it was the best decision I made because of the quality care we received. The entire staff from the front desk to the manager and the Dr himself were extremely pleasant and helpful. Not only did we get an appointment very quickly, but they were sooo patient with my daughter who was so scared to come in. They took their time, explained everything to her, and made what is usually a scary experience very tolerable for her. My daughter prefers this dentist over any other and she got a tooth extracted here and I think that speaks for itself considering how traumatizing that is for a child. I can't wait to switch my insurance and come here regularly! read more

If you're looking for a dentist in the valley i highly recommend this place. I've been having this toothache for the past couple days and it got super intense last night so i had to look for a dentist quick. I found them gave them a call at 8:30 am and they were able to take me in at 11. When i got there they said i needed my wisdom tooth pulled out and from what i usually heard it takes a couple weeks to make an appointment and it was going to be painful but that's not what my experience was. The dr was able to do it right then and there for me and i did not feel any pain. Also the place is really nice and clean. The staff was very very helpful specially the assistance lady that was helping me. She knew i was in pain and did everything she could to make sure i got treated as soon as i get. They were also fast. I was in the waiting for less than 5 min and got called in immediately which was amazing. read more

I was searching through Yelp for an affordable and reputable dental office because I was experiencing pain in my molar when I came across 360 Dental. I called and Silvia answered right away. She was very patient with me on the phone as I explained to her my issues and she was able to squeeze me in the very next morning. I had a great experience during my visit. Isabel, Cindy, and Dr. Danoukh were very kind, helpful and charismatic. They made me feel comfortable and eased my anxiety. I will definitely be recommending this facility to all my friends and family. read more

Amazing service as always! I had a cleaning by the hygienist, Sonya who is always efficient and super knowledgeable. I also had a filling by Dr Greg who was also super supportive and efficient. I've been coming here for years and never a single complaint. I always ask plenty questions and they have all the answers for me. I'm so grateful for this dental office! read more

I found this place on Yelp it had 5 stars as a dentist office and was like naw no way. Let me tell you 5 stars from start to finish. Making the appointment was super easy. The person who made the reminder call informed me of the parking situation which I love! The waiting area was under construction but they still some how made even that cute and welcoming. Check in was super easy and quick. Every single person you encounter while there is extremely nice. How? This never happens but it did today. I had been putting off getting my wisdom tooth extracted because I was traumatized from an extraction experience I had over the summer 2020 at a different office. If I had known that coming here would've been this easy I would've done it a long time ago. The procedure was so quick there was absolutely no pain I was so impressed. I just don't understand how there could be such a difference in the way the exact same procedure was handled but I'm glad I found this place. I cried happy tears at the dentist. What! read more

360 Dental - Cute waiting area even though it is under construction. - General Dentistry Near Me - Van Nuys, California