Victoria did a fantastic job with our 6 month old basset hound. She's responsive, professional, and…read moregot the job done. Winston, our dog, does have some work to do but since coming home he has no problem with potty training and the commands: - sit - drop - leave it - wait - stop biting - let's go - go potty - outside - Look He's lost a few commands that he learned but that's because we haven't been able to follow up with what Victoria accomplished. The weather has prohibited us the past two weeks from taking 30 minutes outside. We do plan on going to the 3 free follow up sessions. I have never sent any of my other dogs to training and therefore can't compare my experience but I will be referring Positively Pups to my friends in the future. Awesome job!

Two and a HALF STAR rating. Agree with reviewer Natalie V. and would NOT recommend for Board &…read moreTrain. It has been 10 days since I picked up my puppy and I have not received an email (as Victoria told me I would before I left), about what my puppy was supposedly trained on! She didn't have my email address HOWEVER, I emailed it to her the very next day bright and early and never got a response! I feel as though he wasn't trained on ANYTHING because when I picked him up, he was jumping on Victoria (what I wanted him to learn NOT to do) as well as chewing on his leash (wanted him to learn NOT to do that either!) I'm not a professional dog trainer but I know consistency is key when learning something new so it is a complete DIS-service to NOT know what to continue to train my puppy on! Also, during pick up and drop off she had just gotten home from doing one on one trainings else where so how is my puppy getting trained when she's not there?? I feel like I got gypped into the training part of the service. The pluses to this review/business is that Victoria's home is very well equipped for a dog or puppy with a double gated outside play area, plenty of toys, and just all around great environment to also get well aquatinted with other pups. She also responds very quick to text and is flexible with payments. She also makes sure your puppy's have current vaccinations to protect your puppy and others. She also offered to clip Chances nails before I left and gave him a trim around his eyes which I didn't ask for but, I appreciated it. It does take a passionate dog lover to open up your home and train a strangers dog so she gets a star for that for sure! Still up for debate if I would go back for boarding?

I am so upset. I took my 16 y.o. cat for a wellness check up in summer '24. Dr. Ali just did a…read morequick visual check & didn't do bloodwork. Now he is dead from kidney failure. I feel like I completely let him down. Unfortunately bloodwork didn't cross my mind. Isn't that the vet's responsibility? I don't intend to return.

The staff is so kind and Dr. Ali is great. They really do care about pets! The exams aren't rushed…read moreand they provide the best solutions and options.

We have nothing but praise for our wonderful Brindle Miniature Smooth Coat that we received from…read moreRed Oak Dachshunds. She was very healthy and has been the same for the past four years. They did insist that she was to be sold for a Pet only, so we did not receive any AKC papers. She has been treated by our local vet and has been spayed as required by our agreement. The adoption process went smoothly and we have nothing but praise about how our dog and her parents were treated.

I wish we could give jettpets 10 stars!!! They are just the best, and our dog is always SO happy to…read moresee them. They are veryyyy accommodating and will do anything to make your pet happy and put you at ease. -I love that they did a meet and greet (at our home, no less!!!) the first time for our pup -They are so flexible with walk times -Payment and scheduling is easy breezy -For doggy day camp, they come pick up our pup!! -They send tons of photo updates -They're service is also SO affordable We just love them!!!

Very impressed with the service and care we received using Jett Pets. Terry came to our house 3…read moretimes a day and I felt like I could actually enjoy my trip without having to worry if my dog was going to be ok. Terry really goes above and beyond based on your and your dogs needs. I loved receiving regular updates with pictures and a report after each visit. I would recommend Terry/Jett Pets to anyone I know without a doubt. Thank you Terry!!

After using a few different training programs and still encountering some challenges with Jolene…read moreand Bocephus we reached out to Always Faithful Dog Training. Abby and Joe have been wonderful to work with. Caring, understanding, and supportive without some of the judgement we felt in another program. Training without excessive rewards or e-collar is exactly what we were looking for. We noticed changes after the first training session. We finished the basic obedience training and look forward to continue training with them in the future as we work toward more advanced goals with both dogs.

Quit on me without any explanation. Pre-paid for food in advance that I didn't get nor a return…read morecall.

Beautiful and very clean facility! Offering boarding, daycare, professional training and full…read moreservice grooming. Wonderful staff as well!

Approximately two weeks ago, we were notified that a grooming appointment--scheduled months in…read moreadvance--was being canceled due to the groomer needing the day off. While I understand unforeseen circumstances arise, there was no effort made to accommodate us in a timely manner. Instead, we were told the next available appointment would be nearly two weeks later. During that gap, we received a call stating certain vaccinations needed to be updated and documentation provided to avoid further delays. Wanting to ensure everything was in order, I contacted the office this morning to confirm exactly what was needed for our upcoming appointment. The experience that followed was disappointing from start to finish. After explaining the situation to the first representative, I was placed on hold--only to be unexpectedly transferred to another employee, Alfonso, without explanation. When I expressed confusion, he responded abruptly and informed me our pets needed an updated Bordetella vaccine only. Mind you, their current vaccine expired at the end of March with them being home this entire period. I calmly asked what documentation was required, and at that point requested to speak with a Manager to address my broader concerns. Alfonso repeatedly interrupted me and stated no Manager was available "at the moment." When I asked to leave my number for a callback, he responded, "I don't need your number if we already have your contact info on file," despite my attempt to clarify that multiple numbers might exist on the account due to there being two possible contacts. His tone throughout the interaction was dismissive and unprofessional. I also requested basic contact information for an owner to address directly and denied. When I questioned the inconsistency--being told initially that a Manager was unavailable "for the moment," then later that no one would be available until the following day--I was transferred again, this time to Taylor who was shared to be the Assistant Manager. Mind you, I was just informed that a Manager was not present. Unfortunately, the experience did not improve. Taylor consistently interrupted and deflected my concerns with explanations rather than listening. I ultimately had to ask her to allow me to finish speaking, after extending her that same courtesy. She then attempted to locate additional leadership including a Facility Manager, citing possible shift changes, where the call continued to be picked up and placed on hold multiple times with no clear communication. The call was eventually disconnected by picking up and hanging up; no one returning my call. Shortly after, I received an email confirming receipt of vaccination records. However, I was then told I would need to reschedule yet again because the vaccine had not been administered at least two weeks prior--despite our pet being routinely vaccinated. After consulting both our veterinarian and regular daycare provider, I was informed that this "two-week rule" is not standard practice for pets who are consistently up to date on vaccinations. It is typically applied only in cases where a pet has not previously received the vaccine. For this particular vaccine, routine dog daycare facilities will provide this service of vaccination on same day allowing dogs to remain and play has always been our experience. We went through this same ordeal of providing documentation in the fall of last year and also provided documentation the day prior to a groom without incident and email receipts as proof. The lack of consistency, communication, and basic professionalism throughout this process is unacceptable. There was no ownership of the situation, no attempt to resolve concerns, and no demonstration of care for the Customer experience. This facility has the potential to be great--but currently falls short due to poor communication, lack of accountability, and an absence of genuine Hospitality. At this time, I would not recommend this boarding or grooming facility. Should Leaders (Manager and or owner) reach out and take meaningful steps to address these concerns, I would be open to updating this review and possibly using this establishment in the future.

They did not do what I paid for!! Awful Customer service was terrible will never use again. Now…read moreI am going somewhere else to finish the job, they did not give my dog. UGH

These are the sweetest little ladies in Red Oak. I haven taken my fur baby here a few times and…read morethey have done an awesome job.

They are wonderful, we have been taking our all of our cats there, for over 20 years. Thank you for…read moreall that you do for all animals.

Very respectful and friendly Dr. Bohanannan was very nice and my little dog liked him right away.read more