After nearly a year after install we have an issue with the system because an AC connection was…read moreloose and fried the AC shut off switch. 5 days after reporting a problem a tech checked it out. 4 or 5 days after that he came back to replace the part but had the wrong part. Several days later he showed up with and installed the correct part. Before leaving I explained that my app showed power from my panels going ONLY out to the grid - not recharging the batteries of powering our home. the tech said it could take a couple of hours to reset...that was more than 48 hours ago. My CSR seems to be ghosting me. We are now at 2 weeks where our system is not producing/operating properly. As someone said earlier the "service side leaves much to be desired.". Renu's service department is slow to respond and doesn't follow up when promised. Update: Tech Bobby Brown arrived yesterday and seems to have fixed the issue. He worked on some high voltage stuff whilst I held an umbrella for him in a steady rain. I very much appreciated Bobby's efforts. That said, this warranty repair took too long to complete. Customer service (while very polite and pleasant) did not communicate well and the initial tech came with the wrong part then poo-pooed my concern about energy flow. My system was out of commission for 19 or 20 days which remains unacceptable. I am raising my rating to 3 stars from 2 with the hope that this was a one-off issue and that I'll be able to raise my rating more in the future.

I've seen questions here about Renu Energy Solutions from the past that were very positive, along…read morewith great ratings on BBB. I want to share my story so anyone interested in solar knows the other side. My first year solar production was 57% less than contracted rates. I received 43% of what I paid nearly $40,000 for. I have a contract that states my solar would produce 9602kWh (after change order) for a system that was installed and turned on in October 2024. In July, we knew we were never going to meet that number and something was wrong with the system. We attempted to call several times before I finally emailed multiple leaders at Renu Energy Solutions asking for help on 7/23. What I got was a response from Ariel proving my system was under production and constant disregard of my requests to have someone fix it. We are now 3 months into asking for help and not a single person from Renu has agreed to fix the solar, step foot on my property to look at the solar, or even speak with me on the phone. I believe they have no intent on delivering the production values they quote and use their "we'll pay your Duke bills" guarantee to profit on over charging for an outcome they don't intend to deliver on.This was my experience, which may be a one-off or a change in how the company is run. I can't speak to that, but I can speak to what is currently happening to my household at the time of this review

Had a problem communicating with SolarEdge inverter via older 3g. Asked for a solution. They ended…read moreup recommending going with wi-fi. Ended up having same disconnect problem in spite of my fiber optic ATT connection and the router being 3 ft from inverter. I ended up researching on YouTube/Google how to eliminate the problem. DIRECT ETHERNET CONNECTION! Something Sun Service Specialists N E V E R recommended. Why? Cause setting up an appointment to reset to Wi-fi was a $350 service call. I found out on YouTube how to direct connect my inverter to my router using a 6ft ethernet cable for $5.99! NOW, I HAVE NO MORE DISCONNECTS! But Sun Service Specialists has my $350!!!!

Had a young man that is well manner and well experienced came to get my solar panels back up and…read morerunning. He had to change out my inverter that quit working. If you need your panels back up and running call Sun Services and they will send a Specialist out to your house. His name is Bobby Brown, he secured the new inverter to the side of the house and replaced conduit nuts and wired the system to the new inverter.

When you're replacing a roof while living in another state, trust becomes the most important…read morefactor. We bought a 2003 home that still had its original roof, complete with solar panels, and had to coordinate everything from a distance. That could have been incredibly stressful, but Marcus made it feel surprisingly easy. He was consistently proactive, communicative, and transparent throughout the project. We never felt like we were wondering what was happening. When rain threatened the schedule, he immediately brought in additional crew members so they could finish before the weather rolled in. Instead of excuses, he found solutions. The installation itself was fast, organized, and professional. The crew arrived when they said they would and got the job done efficiently. One unexpected highlight was the documentation afterward. The drone photos of the finished roof were outstanding, and the detailed paperwork made getting approval from our homeowners insurance company simple. It's one of those little things you don't think about until you need it, and they absolutely delivered. We did run into some frustrations with the separate solar vendor, but as far as Elite Roof & Solar is concerned, we'd hire them again in a heartbeat. In fact, our parents are buying an older home in the Asheville area. When that roof eventually needs replacing, Marcus will be our first call. It's rare to find a contractor who combines excellent workmanship with great communication and follow-through. Elite Roof & Solar earned our trust, and that's probably the highest compliment we can give.

I had a leak in our roof and panicked trying to find a reputable contractor and company. From start…read moreto finish Elite Roof and Solar was the best decision I've ever made! Jake Jerles met with me and went over everything. Within a month after insurance finally approved our roof was scheduled and replaced. The process was seamless. They showed up and did a beautiful job! They are true master craftsmen and master Elite contractors! From scheduling to installation they were on it ! Truly can't say enough about how great this experience was! If you need a new roof ... This is the company to call !

I was out of town for a few days and recognized when I got home that some of my lights and outlets…read morewere not working not knowing that a cable company had been digging for new lines in the neighbor hood and had cut the line. Of course I didn't realize at the time but I did mention this to Tony and he suggested I call Duke power and report it which is what I did. Duke said the cable company had in fact cut the line. Tony is very knowledgeable, professional and honest.

You are crazy if you use this guy he is a their steals your money and never finishes the job I'm…read morewaiting since April ,he keeps telling me he's coming now he won't even answer the phone ,don't use this guy you will be sorry

The process was flawless! From sales through installation, we had such great people! Paperwork…read moreand coordination with Duke Power was easy and seamless! We are extremely pleased with the quality and functionality of the system. I love using the app on my phone to monitor my systems production- it works great! Our family is happy to offer our highest review for Accelerate Solar :)

Terrible product,terrible service. Zero reliability makes promises on contracts does not keep them…read more One year so far still missing all that was promised.

On time, good diagnosis, good repair. Quality work…read more ...........................,,,,,.

From the owner: With over 12 years of hands-on experience in the solar industry, I bring deep technical knowledge,…read moreproven reliability, and a commitment to high-quality workmanship. As a licensed electrician and fully insured professional, I specialize in designing, installing, and maintaining efficient and safe solar energy systems for residential and commercial clients. My goal is to deliver sustainable energy solutions with integrity, precision, and customer-focused service. For more information call or text 985-415-7816 or email Dewayne.foster88@outlook.com

The project drafting, coordination and completion were all top notch! The project manager explained…read morethe details and answered all my questions. When time came for installation, they coordinated and made adjustments to fit my schedule! Lastly, the project was completed in a timely and professional manner. I highly recommend TAYCO for all solar projects!

Very good local company. They can do anything electrical. And for a very reasonable price. They're…read morehonest and reliable. If you think about it you probably have some dimmers some switches or electrical outlets you'd like to add to your house. Give them a call.

Love these guys! Very knowledgeable on solar and very easy to get in contact with. They even hooked…read moreme up with the best installers!

From the owner: Financing $0 down payment, $1,000 signing bonus. Contact us now! NC, SC and VA.read more

Sometimes all you can say is what a great job someone did. TJ was on-time, professional, but most…read moreimportantly, did a great job. Our windows look brand new. Would highly recommend, and will definitely be using the next time we need our windows cleaned.

From the owner: Clear Horizon Window Cleaning is your local Matthews area professional for your home or business…read morewindow cleaning, pressure washing, and gutter cleaning needs.