A fine staff - Tracy, Steve, and Debbie in particular - deserve recognition on a busy Mid Winter Friday with new Hotel construction now imposing more than an ugly view, blocking light and what was once a lovely view for all. That they are open 7-6 is a long day too.
I rate these folks a HIGH " E³ ©" for leading with Empathy which moves the process with patients more Efficiently and leads to better Effectiveness in relational outcomes, regardless of the medical diagnosis. It is through empathic encounters - all along the way - that strong positive relationships are built and maintained in all life circumstances, and resilience is evoked in people going through physical and other trauma.
I appreciate my own Healthcare credentials that give me pleasure to recognize excellence in all care providers I encounter- even, or especially when I am experiencing the level of fatigue and discomfort I was today.
Thank you, I hope the Executive Management gives these 3 folks "tangible rewards" for their Superior Care.
Respectfully submitted,
Dr JoAnne MacTaggart read more