Visited Ronald Reagan Washington National Airport (DCA) for the first time and had a really smooth…read moreexperience overall. For an airport, DCA is refreshingly clean and organized, something you immediately notice as soon as you step inside. All of the public spaces were spotless, and restrooms in particular were well-kept, which always sets a good tone for any trip. Getting around was straightforward. Signage is clear and made it easy for a first-time visitor like me to find everything. Gates, baggage claim, and especially ground transportation. The layout feels compact compared to other large airports, which keeps walking times short and manageable. I was especially impressed with how quick and easy it was to find a rideshare/Uber pickup spot. There were clear signs from the terminal leading you directly to the designated rideshare area, and I didn't have to wait long at all for my driver. The convenience really saved me after a long day of travel and helped me get on with my day seamlessly. Security lines moved faster than expected. Even during what seemed like a busy time, TSA staff worked efficiently, and the process felt organized. I appreciated the friendly attitude of the staff, which put me at ease even as a first-timer. For food and amenities, options seemed solid, with a variety of quick bites and coffee spots available both before and after security. Plenty of seating and charging stations, too. I was pleasantly surprised by how stress-free my first trip through DCA was. Clean, efficient, and very user-friendly.

I have 0 issues w this airport. We've flown out of here a few times…read more For some reason, it's often cheaper to leave from here. This airport is very clean, always has great hallway/ terminal views, plenty of restaurants, coffee shops, and novelty items for sale, and more. Although this location is 1+ hours from where I reside, I never mind going the extra distance for a great experience for less moohlah.

I prefer Reagan National over Washington Dulles any day of the week. Easy to navigate. Gorgeous…read morehigh ceilings with clean and stylish amenities, plenty of premium clubs if you are a AA Admiral, AMEX Platinum, or United Club member. Lots of food vendor options. And overall, an easy travel experience outside of when there a plane delays. Since we are usually flying into DC as opposed to out, it's easy to access all the major points so long as traffic isn't bad or during rush hour. From the terminals, you can see the U.S. Capital and the Washington Monument looking firm and erect, erect and firm. And if you want to access DC via the metro, there is a station right there to take you into town within 10 to 15 minutes. Arlington is right there as is the Pentagon. One of the better airports in the country.

Long walk from rental cars to terminal 2 Motorized walkways were not active and the one that was…read morewas very slow inching along Good exercise but if I was not in good health no bueno

This is also a great airport to fly in/out of especially if you have a layover! A great selection…read moreof of food stores. Large area by the terminals to sit and work as well. Security was also quick

I can't believe I have not reviewed Reagan National Airport yet…read more Reagan is a national airport only and it employs friendly, local staff. It is located in Arlington, VA and this is as close to Washington, DC proper as you're gonna get with an airport. This airport has grown and expanded over the years and was once a very small, one terminal airport, but that was before the Reagan years aka his name was added to it. The airport is very easy to navigate, due to its smaller size, and they are still upgrading - I mean does it ever really end lol. You can easily access the airport by car, uber/taxi and or metro, which is a huge plus for both local peeps and out-of-towners. All the necessities are here from travel shops to souvenirs to food & drink. Restrooms are modern with all automatic amenities and they are kept very clean. Welcome to DC and we hope you enjoy your stay in our Nation's lovely Capital because we're happy you're here. Cheers!

5 isn't enough stars for the jerk chicken rueben sandwich that I had at National Airport!…read more An employee named Mr. Kemar recommended that I get the sandwich heated up and then he made it himself. I'm 55 years old and I travel 5-10 weekends in most years. I can say without a doubt that Kemar made me the best sandwich that I've ever had in an airport. The taste, texture and quantity of ingredients was tremendous. I even went back for another one 5 days later when I was flying through this airport again. WOW! Expectations were totally shattered.

Terminal E is the place to be. It's the hub used for…read moreAmerican Airlines departures and arrivals. It's pretty quiet at the end of the airport. Great food and beverage options. My only wish is for more seating options. There aren't enough seats to accommodate the customers awaiting their flight. It forces random folks lingering around, or hanging out at the restaurants longer than intended to maintain seating. Otherwise, this place is great!

This gate moves quickly each visit. I must admit, the lines…read morealways look intimidating, but they move swiftly. The TSA employees move w professionalism, and urgency. A smooth experience is always provided here. I greatly appreciate kind folks, ESPECIALLY at 6am. Lol

The South Pier includes gates 15 through 22 and at busier times, there gets to be quite the long…read morequeue. But they also have TSA Pre-Check and because I have a Known Traveler number, I get to use the great line that's just like security was ten years ago. Laptop stays in, liquids stay in, shoes on, and only the magnetometer. Yay! The agents I have interacted with here are just fine.

Metro Wash sounds like a Laundromat. I assure you, it's not…read more This is the company that runs National Airport, and in my opinion they really need to invest in some extra employees, so that when you show up, you know what to do, and there is somebody free to help you - because right now it's a bit of a wasteland in here in terms of people helping out. At least it's not an absolute Zoo like a lot of airports.

Airport is conveniently located and easy to get in and out. The flight arrival area below needs a…read moredesignated spot for Uber/Lyft. Similar to a lot of U.S. airports this one's interior needs to be updated. The bathrooms are old and cramped. Under Trump's infrastructure plan hopefully this airport will be on the list for improvements.

There is no counter here, just self check-in with a service agent around to assist you but she…read moredidn't seem to pay much attention. There are peeps at the baggage drop though. Most of the United staff was friendly but some not so much, lol. The agent at the gate was meh & robotic but the Flight Attendants were super friendly & the Captain very peppy! Wishing you safe travels! Especially from this local airport!

I came from Florida to visit my grandma in Richmond, but the airport in Florida does not go to…read moreRichmond so we had to come to this joke of an airport to pay for a flight to Richmond. All the other flights before us were called, but then it came us but they delayed ours by 20 minutes 20 minutes pass and they said that they have to delay another 20 minutes 20 minutes passed again but then they said they have to delay another 10 friggin minutes then they finally called us to board the plane, but right as we were about to enter the plane they said that the flight is delayed overnight. What the hell that is not fair you let all the other flights go why not us? United stands for Unending Nightmare Involving Time Exentions & Delays And Ryan Trahan if you're seeing this BEWARE...

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The car was great. The service was awful. My name wasn't on the board, so I had to go to the desk…read more There was one person behind the desk helping a customer. There were another three talking amongst themselves with two of us in line. They couldn't be bothered by us. After about ten minutes, we both got some help. It was good after that. Terrible first impression.

Not the greatest rental company, at least at DCA. They're also affiliated with Advantage…read more The worst part about both EZ and Advantage is that they're located off site of the airport. You have to take a shuttle to the rental cars, then another van 5 minutes away to the location. I came at 10 pm and there seemed to be only one person working there - the check in process was long and tedious, and I didn't end up getting to my car until 10:30. I didn't understand the employee's English very well, so ended up finding my car by using the lock/unlock button on the remote. No worries there though, the lot is small and I had a general idea where to look. When I tried to leave, the gate was wide open, and there was no one there to check off my paperwork. I had to wait an additional 15 minutes at the exit while I contemplated just driving off because I was annoyed with the whole process. Also, I wasn't sure if that's what I was supposed to do. They do seem to employ more people during the day, because I saw employees actively helping people when I returned my car in the afternoon the next day. However, the most annoying thing about this whole process is the rental car shuttle. It doesn't even take you back directly to the airport - it goes to the main rental car facility just wasting more of your time. I had to wait for the van to show up for 17 minutes, after the shuttle switch I ended up at the airport terminal 32 minutes after I returned my car! The reason I'm rating this place 2 stars instead of 1 is because i liked the car, and the van drivers were both really nice to me. The whole process though was too tedious.

Ton of hidden fees. I'm particularly irritated that I have to pay extra for unlimited mileage just…read morebecause I'm a Virginia resident. A list of locations with this ridiculous rule should be listed in bold print. I tried also tried to call and work out a few kinks. The customer service representative was less than helpful. I haven't even picked up my car yet and I'm absolutely positive that I will not be returning. Spend a few extra dollars and rent from a company that won't dick you around.

I planned a trip with Travelocity. I called Frontier customer service to get assistance with my…read moreseat choices when I had a glitch. I got help on my first call. Frontier is in terminal A. I was dropped off since I needed to arrive before metro started. If you are dropped off, there isn't much walking to security. I flew with Frontier on the way to Vegas (via Colorado). I signed up for mileage points and was forced to download the app, just to check in. The app was informative. I just don't like having lots of apps on my phone. I had issues with checking in when I thought I needed a TSA pre check traveler number. I called Frontier to get help. I was advised to go to the airport early to get the number. All Frontier had to do was tell me TSA pre check was optional. I was stressed until a TSA agent called me. If you ever need tsa - text them at the number on the web site. If you call the tsa number, you are a hostage to a list of recordings that don't always give the choice you need to resolve your hurdle. If you are using Frontier's app to check in, just press "next" when prompted to provide your tsa precheck number (if you don't have one). The boarding passes were on my phone and I didn't have to be twitterpated anymore. The flight to Denver was awesome. The flight crew was friendly and helpful. When I asked someone if they could help lift my bag into the overhead bin, the employee helped me and also informed me that employees aren't really supposed to help anymore due to injuries from lifting heavy bags. I get it.

Wow! Terrible airline. Extra $79 for a carry on? That should be basic. Awful customer service awful…read moreairline.