I applied for a basic $1800 apartment with 820 credit, $10k monthly income as a software engineer,…read moreand 7 years of perfect rental history. I even sent full bank statements. They still came back asking for my actual tax returns and whether my son lives with me full-time, which is illegal according to the Federal Fair Housing Act, specifically 42 U.S.C. § 3604 (Section 804 of the Fair Housing Act) and will be reported for CalDRE and HUD with proofs. This company is what wrong with the housing market and what will cause the next house crisis, they are bullies. I'm 37 years old. In almost 20 years of renting in LA, I've never been asked for tax returns -- not even when I bought a property. This is ridiculous. Extremely rude, invasive, and discriminatory. They're clearly looking for any reason to reject people. Complete waste of time. Stay away.

Edited in light of the response:…read more Yes you "fixed" the water spots on my ceiling by sending over a dude with a spray bottle of bleach, and my broken drawer that's been "fixed" 4 times has a rusty nail sticking out the front that stabbed me last week. Meaning I now have to submit more work orders and schedule more appointments to fix the cheap lousy "repairs" your team does. It's not worth the trouble. I will be submitting my notice very soon and moving out. Can't wait to see how many things YOUR team has "fixed" yall try to take out of my security deposit.

Daniel and his Management Company arrived at just the right time and helped us transition from an…read moreaging owner/manager (my dad) into using a management company. It was a hard sell to someone who had managed his own buildings for 50 years, but Daniel made the change easy for him and easy all around. He helped bring the apartments up to market rate with suggesting improvements so that we could maximize the potential. He found us good tenants who stayed. He also gave me piece of mind when handing over the reins of two buildings that they would be run as close to how my dad had run them for years. He is trustworthy, collaborative, fiscally minded and when the time came to sell the properties he was able to broker us a great deal with minimal stress. ALthough our time with him is done, I can whole heartedly recommend his Building Management company. They managed our two West LA Buildings for approx 5 years partially through Covid and helped with the handover to new owners. Can't say enough good things.

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

I cannot recommend Grace and Genevieve at acorn properties highly enough! We have worked with them…read morefor over 10 years, and their property management services have been consistently professional, friendly, and reliable. One of the things we appreciate most is how proactive they are about protecting our bottom line. They always go the extra mile to get multiple bids and competitive pricing to keep maintenance costs down without sacrificing quality. They're exceptional communicators who truly take the time to resolve issues fairly for both us as owners and for our tenants - a rare balance to find in this industry. Their dedication really shown through during a complex and time-consuming repair involving our main drain. They took the lead on sourcing several plumbing companies to find the best price and monitored the entire project closely until it was completed. If you are looking for property managers who treat your investment like their own, look no further. Grace and Genevieve provide that perfect mix of expertise and personal touch that gives us total peace of mind.

This property management company is amazing. They managed the property we were renting in…read moreWestchester for 5 years. They were always accommodating, they responded immediately with any questions or service requests we had. These ladies were so helpful and kind. Thank you for making our stay so wonderful.

Mina helped me and my husband land our first home in Century City. It was a long journey going…read morethrough so many houses in west LA, but Mina was always ready and enthusiastic to guide us - from initial house showing to the offering process. Working with her is like working with a good friend. She's honest, thorough and most importantly , we never felt pushed to make the big purchase. I would highly recommend Mina and would work with her again!

Mina was incredible helping us buy our first home!…read more Huge thanks to Mina for making our first home purchase in Culver City such a smooth and positive experience! She was incredibly patient with all our newbie questions, always gave us quick responses ( even after hours!), and handled everything with total professionalism. Mina was so helpful every step of the way - from finding places to closing - and was genuinely a pleasure to deal with, calm and helpful even when things got stressful. We highly recommend Mina, especially to first-time buyers. She's amazing! Thank you, Mina!

Christy is an outstanding realtor. Her years of experience shows since she totally knows all the…read moreins and outs of selling a home. Her customer service and communication skills are unsurpassed. Christy is the best and is highly recommended.

A colleague referred me to Christie and I was throughly impressed with her work ethic. This is my…read morefirst time buying a home and I was a bit nervous during this sellers market but Christie made me feel very comfortable and made sure we made competitive offers. She is knowledgeable and walked me through each step making this process effortlessly smooth. I would definitely recommend Christie for all real estate transactions.

Melanie (owner) and Merry (administrative associate) are super responsive and great at responding…read moreto emails and texts. I didn't realize when I first signed on that Keybox is off-property management only (they don't personally meet with tenants or inspect the property themselves). I'm sure Melanie disclosed that initially but I overlooked it. Aside from my slight disappointment at not having an on-site manager, I was very pleased with how quickly and thoroughly Merry addressed maintenance issues, how accessible financial transactions were on their portal, and how professional they were in all our interactions. For those who don't require a manager involved in tenant face-to-face interactions, but looking for excellent, reliable service, I highly recommend Keybox.

I have been renting a house through Keybox Properties for the past year. I had such a good…read moreexperience with the team at Keybox! The agents were always friendly, yet very professional. Whenever I called or texted them they responded immediately. If I had an issue with the house they took care of it within a day. I was very impressed with them. If I ever decide to rent again or become a landlord myself, I will absolutely call Keybox. I can't recommend them highly enough!

I am actually surprised nobody else has wrote a review on this company and maybe fear to do so…read morebecause of how shady they are. Unprofessional, Old school as hell & they don't even have up to date vendors to work with. They need a realty check they suck bad and the worst & oldest realty group you can even try to rent under. If you want to rent how you did in 1988 try them. They will definitely give you an experience in not in a good way. I would give them a 0 but I cant.

We rented an apartment managed by this company and I felt like it was one of the worst experiences…read moreof my entire life. We had a mold issue from our roof leaking. We reported the roof leak over a year before it was fixed. Oh, and when they did fix decide to fix it...there was a storm in LA that weekend and the construction workers they hired didn't cover their work with tarp so it rained all over my apartment and my bed. A MacBook pro was damaged amongst other valuable things. We had to sleep in my living room because they didn't want to pay for a hotel room. They said we would be reimbursed if we decided to get one on our own but we didn't trust that. Especially since we were lied to for over a year about when repairs were going to be done to our apartment. Our garbage disposal stopped working and wasn't fixed for months. As a result, we had gnats flying all over our apartment. Disgusting! But that's not the worst thing, we had to sleep in our living rooms from our bedroom being flooded...and they still wanted that months rent, which was over $1800. When we asked to speak directly with the landlord, they said just kept saying that he was unavailable. I feel like this company protects slumlords. You will be reported to the BBB. DO NOT TRUST THESE PEOPLE!

Service requests handled quickly and with excellent communication from the team including the…read morevendors.

I would like to thank for the very quick repair service--it was even faster than I expected…read more( 1508California Ave) The plumber Jose Salgado arrived very promptly, the communication was excellent and I didn't have the slightest doubt about his professionalism. Thanks a lot!

Brandon was really easy to deal with, very professional and personable through the whole process!…read moreI'll definitely be using him again in the future!

As a first-time buyer, I really appreciated how patient and knowledgeable Brandon was. He walked me…read morethrough every step of the buying process and never made me feel rushed.

The Rental Girl consistently has the BEST listings. Lots of variety, super unique spots, good price…read moreranges, and we were so excited to find our perfect rental with the help of Fallon at TRG. Would definitely recommend them to anyone in need and use them again in the future!

I'm busy. We're all busy. But I put off moving for way too long. I should have reached out to…read moreItza at the Rental Girl years ago. They are AMAZING. She worked with my tight area requirements, my credit and my self employment issues. She found a place I LOVE. And I felt supported and safe the entire way. Yep, it's a little pricey. Yep, it's absolutely worth it. My new place is life changing for me and Itza is the reason why. If you're serious, call them.