Had one of my team bring these bagels in one morning for a group breakfast. He's from New Jersey…read moreand claims these remind him of home. I have to say they are good. To begin, they're huge. Also, lighter than the dense options out there - a plus for me. The cream cheese was also spreadable, which can sometimes be a problem. Overall, I'd order them again. Glad for the introduction.

After taking care of some business in the Cypress area for some weird reason, bagels came to the…read moreforefront of my mind y'all I don't know why it did but it did so I opened my Apple maps and I searched bagels and Jersey bagels popped up. I've actually had Jersey type bagels before. I was so glad I made that decision as soon as I walked in I smelled the fresh baking aroma of bagels being made. The place has an open feel to it. The ambience was nice. There were employees working and they greeted me as I came in. The menu was very big. I'm not gonna lie, kinda overwhelming, but a good overwhelming because variety is the spice of life. I forget the employee's name, but she worked the cashier and asked me if it was my first time here and I said yes, and she gave me some great recommendations and I also saw that they had a wide variety of cream cheese to choose from she had me sample two of them and let me tell you who that bacon scallion cream cheese was on pizzoint! My order was the "BIG ED" Bacon scallion cream cheese Bacon Sausage Turkey Scrambled egg On an asiago bagel Funny enough I know a handful of people from Jersey who live out here now and I asked the employee if the owner was from Jersey and the employee said "yes she's sitting over there". I wanted to have a chat with the owner if she was available. I walked over and introduced myself and she had time to speak with me! I appreciate the owner for having a nice chat with me and me getting to know her a little. That bagel sandwich was super flavorful! Overall Pull up, to Jersey Bagel'

Always get good breakfast sandwich when I come to town! Never disappoints and always freshread more

I rarely write a review when I'm this thoroughly disappointed, but this experience was bad enough…read morethat I want other customers to be aware. While this news door dash this really shows the level of customer service. I placed an order around 10:00 a.m. for 3 breakfast bagel sandwiches, a half-dozen bagels, and a cookie. It wasn't until roughly 10:45 that I received a message saying the bagel flavor I selected was unavailable. No big deal at all -- I responded immediately and said everything bagels would be great. Then... nothing. Two separate DoorDash drivers went to the restaurant and waited for the order. It still wasn't ready, and we received no meaningful update explaining what was happening. Finally, at around 12:30 p.m., more than two hours after we ordered breakfast, the delivery arrived with only the cookie. No breakfast sandwiches. No half-dozen bagels. Just a cookie. The most frustrating part wasn't even that the food didn't arrive. Restaurants get busy. Items sell out. Mistakes happen. The problem was the complete lack of communication. If someone had simply said, "We can't fulfill this order," we could have cancelled and ordered breakfast somewhere else. Instead, we waited for more than two hours and ended up without breakfast. Other reviewers may love the bagels, but unfortunately I never really got the opportunity to find out. For a first experience, this was a pretty telling example of the customer service, and there are too many other bagel shops in the area for me to risk repeating it.

Just happened to be in the area for an eye exam and really REALLY was craving a bagel. Service was…read moregreat, she took time to answer all my questions. We ended up getting bagels and samiches and they were delicious! Pickles on the side were perfect (have to have pickles if you get a samich). Wasn't a fan of the bagel chips but I do love that they are not letting bagels go to waste.

I called in a to-go order at 12:34 pm. I asked for a bagel w/cream cheese and a large Pecan coffee…read more I was told they were out of pecan coffee and wouldn't be making more. I brought it to their attention that they were still open until 2:00 pm. No dice. I preceded to go pick up my bagel and when I arrived I asked for the Katy Commuter and I was just going to get their regular coffee. I was then told that I cannot order that because the loan bagel order was already called in & entered in the system. This is sub par, all of it. I ended up just paying for the bagel and going elsewhere for coffee. How stupid can a business be.

Bagels are great Bread bread bread…read more Awesome Great service Clean space Check it outtt thanks

Went in for a bagel and a cup of coffee. They forgot to give me my coffee cup ( they did give me…read morethe larger cup for the inconvenience) I had to ask for a lid for the coffee, but the coffee out of the carafe was like warm at best. I got a basic sesame bagel with a heavy schmeer and the schmeer was all over the outside of the bag. They seemed very disorganized and there is absolutely no charm or character to the interior.

THIS IS NOT A COMMERCIAL/RETAIL STOREFRONT -…read more I wish I knew the following beforehand and Can't wait to try them next time!!! * Check out their menu prior www.katyketobf.com. (They offer way more delectable treats than just bagels) * Text or call - 907.280.7778 to place order and schedule curbside pick up time * Check out their FB for pics and additional info - Katy Keto Bagel Factory

Love the bagels. But I am a big bagel fan. Fast service too. If you haven't tried it, you shouldread more

Stumbled upon this place today, stopped for lunch & fell in love!! The food, the staff, the…read moreambiance, everything was excellent! I ordered the Zeus gyro with fries and it was sooo good! They also gave me a free dessert & it was amazing! They also gave me another free gyro that I was believe was made on accident. So friendly they were. Will be back!

First of all, excellent service; it truly felt like you were happy I was there. The ambiance felt…read morelike you were in a Greek restaurant. The food was pretty good with great flavors. I'll be back.

They gave us the wrong schmear tub today. Called to see about returning to get the correct one…read more They refused to correct their mistake or offer a refund. Will no longer be going here. If you can't make a $5 purchase right when it's your fault then there's just no sense in giving a company like that any more business.

I had a great experience! I ordered catering for a work event and it was a big hit…read more Breakfast sandwiches were really good. It was super simple to place the order online. I also had a good experience with customer service responding to my inquiry same day. When it was time for pickup my order was ready and loaded on a cart. An employee at the location helped me load my order and help me check that everything was there. Very satisfied

such a lovely little shop (check), super-nice staff (check), bagels from NYC... NO... not a chance…read morethis place would last a hot second in NYC, NJ or really anywhere on the East Coast... Being from NY/NJ, I've had my share of bagels, and while this is a nice sandwich, it isn't a bagel. It isn't boiled, it misses the chew and the crust of a good bagel and really just doesn't hit the spot. Again, lovely sandwich roll, but not a bagel.

Probably one of the best if not the best bagel place in houston…read more Fantastic E coast style bagels and great breakfast sandwiches. Clean, friendly, quick, and well priced. If ya ever want something other than a breakfast taco I'd recommend giving it try lol.

From the owner: Houston | Protein Shakes | Protein Waffles | Bagels | Energy…read moreTeas |crepes | Hablamos español