My story starts at Safelite, in Troy MI…read more I was there this morning for a 9:00AM appointment. One person waiting for her car (Ms. X). I was originally going to pick it up when finished, but decided to wait. At 9:30, another customer walks in and says she is early for her appointment. I watch as her call gets pulled into the service bay as mine is still in the spot I left it. Just before 10:00 someone comes to give Ms. X her keys and she leaves. At 10:00 another customer walks in and says they are right on time. I watch as their car goes into the service bay while my car is in the same spot. I see a couple of service people come to the desk and return to the service area. I go outside to take a call outside and see that there is an empty service bay and I decide it is time to get my keys and go. I went to the desk after some shuffling of papers looking for my keys on the desk the guy goes to the service area comes back and hands them to me. No apology, excuse or explanation. I say "thanks" and leave. I got home and started searching for a place for service. I called E & C Auto Glass and was quoted a price a lot lower than Safelite, and he could come out to my house in the afternoon. Marc came to my house and did the repair in an hour. He also charged a lot less. Repair looks like it was factory new. I will recommend E & C to anyone that needs to have a Autoglass repaired. Maybe it would have been different if Satellite came to my house to do the repair, but in the end, I am glad I did not pay ahead of time and I same a lot of money and supported a small business. Not to mention I have a Safelite story to share in a commercial if they want.

set up a mobile appointment didn't show up. No communication at all. Wouldn't recommend.read more

My windshield had a huge line across, broken so badly and I have reached out to several auto glass…read morecompanies in the area. GP Auto Glass was the most responsive, accomodating, and had a great value. Ron, the technician came over to my house and installed a brand new windshield within an hour! I highly recommend this company! :)

I think it's really cool, so I used the Yelp Projects tool to aid me in locating a professional…read moreauto glass company to replace my windshield. I received a few quotes with varying prices and couldn't decide, therefore I also did a Google search of reviews of the various places to help me make my decision of where to take my vehicle. GP, which is 45 mins away from my home, and an hour in traffic from my work, quoted me a flat rate with parts and labor included, which was $20 more than a shop in my neighborhood. The removal and install was fast, and the gentleman was very professional. My bill was actually $20 more than the flat rate quoted. Therefore, I ended up paying $40 more than I would have paid had I gone to a local shop, 1hour 45 mins driving, and a 1/4 tank of gas. Pricey lesson learned. However, I'm grateful that my windshield is fixed before winter. I recommend this location for folks who live in the area. It's clean with a comfortable waiting room. Also, if you're low in cash, make sure you know that "flat rate" doesn't mean the same to everyone. Use the Project tool to receive quotes, etc, but do extra homework and know exactly how much a service will cost you in exact pricing, considering your travel (gas) expenses, and time when comparing.

Matt and team at RC Auto Glass are amazing! I called around to several shops, but RC had the best…read moreprice by far, including mobile service. Due to the rainy conditions, I took my car to their shop for a windshield replacement instead of using the mobile service. The work was done fast and the team is friendly.

Absolutely incredible service! Matt got me in and had my new windshield done in a couple hours…read more Great prices and all around great people!

Wow! What a great company! Justin came out and was such a joy to work with! From his phone call to…read morealert us he'd be here earlier than expected to his complete professionalism. I was alerted on my messages as to what was happening as he needed to replace our whole windshield. This was truly a great company that has great communication and kindness.

They don't fix anything. They only stop the chip/crack from spreading. They told me the repair…read more"might" still be visible. Should have explained it WILL REMAIN visible, but they will only stop the crack from spreading. Only had this done one day ago, so who knows if it was even done correctly. I have had over a dozen windshields repaired through the years, and NEVER experienced something so poorly done. Would not recommend!

My first experience with Simbol was a very positive one! This privately-owned shop replaced the…read moresmall rear window on my Subaru at a fraction of what another shop quoted, and they also were unusually respectful of my time-- the work was completed within a three-hour window, and I was given specific instructions as to how to care for the car as the adhesive cures. Not only that, but they are extremely responsive and courteous. Very happy customer!

I made an appointment to get a chip repair. I called my insurance company to make a claim. When I…read morearrived the lady at the counter knew who I was and took my car and it was complete in half of the time I was quoted! Great job! I hope to not to need them again for a repair but would definitely go back and recommend them highly!

I got my windshield done with Save On Auto Glass in Sterling Heights. This was by far a good…read morecompany to work with very professional and friendly. They did a windshield replacement on my car in 45 minutes. The quote they gave me was cheaper than all the other quotes I received. 5 stars if I can add more stars I will. Best auto glass company!

IT's been about a month since the work was done, and it's holding up. No leaks…read more The only thing I forgot was to take down my EZPass. They left it for me, but I had to get new stickers, but that was only $2 They came to my job. Did it right there. They gave me one of the best prices. Saved me about $200

I Googled "PPF and ceramic near me" and that's how I found 596 Tint Factory. Within minutes, Shawn…read more(the owner) personally texted me. From the very first conversation, he walked me through the entire process -- what to expect, timelines, options -- no pressure, just straight, knowledgeable guidance. He was personable, patient, and genuinely cared about doing it right. Even more impressive? He was able to squeeze me in the same day. If you know anything about high-end tint/PPF shops, that's rare -- especially for a place this busy. They kept the car for two days to complete ceramic coating and front clip PPF, and when I picked it up... I was honestly blown away. The gloss was unreal. It looked way better than the day I drove it off the dealership lot. The depth, the shine -- next level. I'll be honest -- I've never paid for a service like this before. I questioned whether it was "worth it." It absolutely is. Every penny. Beyond the results, the customer experience was top-tier. Communication was fantastic the entire time. The shop is spotless, organized, and family-friendly. The team clearly knows what they're doing and takes pride in their craft. You can tell this isn't just a job for them -- it's reputation and passion. Shawn and the team -- I truly cannot thank you enough. If you're on the fence about PPF or ceramic, stop researching and just call them.

Sean, the owner helped me pick out the correct tint for my new 2024 Jeep Grand Cherokee. We picked…read moreXPEL plus. (20) Had all the windows done. The tinting just adds a great look and supreme cooling to the Suv. Recommend Highly. Get the Plus

Great work! Quick service! They replaced the windshield in the parking lot while I was at work.read more