After 8 years of Vicki grooming my dogs, when I picked them up the last time I was shocked that the…read morenew owner, without warning raised his rates 30%. He did not introduce himself. He did not ask if we wanted another appointment with a different groomer. He will not be getting our business.

After having our two dogs groomed here for 8 years, we were unpleasantly surprised the last time we…read morehad our dogs groomed when the new owner jacked up the price by $40, from $130 to $170, a 30% increase, claiming it was "a sign of the times". He also insisted on charging us 3% of the total for using a debit card, which is the same as writing a check - banks do not charge businesses for debit card charges. We love the staff, but it's apparent the new owner is intent on gouging clients...sorry, we're taking our business elsewhere - "A sign of the times."

I and my dog had a great experience at this groomers. My Labrador was beautiful, happy and had a…read moregood time there. I question some of these reviews because they are so negative. I did notice that it was folks from Illinois and Pennsylvania who complained and all the locals gave 5 stars. Just sayin'. Maybe stay in your home state to get the service you think you deserve.

Can tell the people there love their job. Always willing to listen if your pet has a problem, they…read moretry very hard to solve it. Have been going for over 2 years and have never ever had a complain. They take an interest my Lil Bit had a skin problem, and they went ahead gave him a medicate treatment bath no charge and told me to watch out for him and I will. When I picked him up, he looked like another dog LOL gave him the summer cut. See you in about 6 weeks again. Thank for taking such a interest in the animals in your care. Ms. Dolores Whiteford & Lil Bit

Beverly is AMAZING! Cares about your pup and takes great care in what she does! Thanks!read more

Bev is great! Very personable and efficient and especially kind to my anxious little dog.read more

I'm down here for 2 months. They were able to fit me in Today when I called last Friday. OMG, my…read moredog came out 10/10, he looks fantastic. Staff very friendly, informed me how well he did and what he didn't like. He's a happy go lucky little guy. Thank you for his best grooming yet. I made another appt. Before I head back to Pa. Will be looking for a different groomer. Tomorrow is one yr. that I adopted him from the SPCA.

Sandy Paws always comes home looking so good. She used to get groomer anxiety but she loves this…read moreplace and comes home feeling pretty.

Cindy has always taken great care of my pets. I have three large dogs and have always been pleased…read moreon pick up.

I went to Cindy for the first time this week. I am so happy with her services, employee, and…read morecleanliness. most importantly I could see she genuinely cares. pleasant and clean. my new groomers. Bandit the Chihuahua.

Vicky did a great job, listen to what I wanted, even ask for a photo I had on my phone so she could…read moregive my girl the cut I wanted. Thanks Vicky, we will be back soon

Vicky always does a great job on my Tessy! I think Tessy actually likes to go to…read moresee Vicky and play with some dogs. She has the patience and heart to deal with all the different personalities of the dogs. I trust her.

I called and told them my dog was a big St. Bernard and she quoted me 65- 75 and she told me when I…read morecame to pick up my dog she charged me 120$ I only wanted basic services and she said she quoted me 90$ but even so, it was 30$ more? She said, she did alot of extra things to my dog. I told her I didn't ask for that. She said , they didn't know how big my dog was , even though I had already told her before I came in with my dog. Wouldn't recommend!!!!!!!!! It's a ST BERNARD! Really??? She acted like I didn't tell her anything about my dog when I called. He didn't even smell good after five days , and normally when I get him groomed for $50 he smells wonderful up until his next groom. His paws and all of his white areas ,like his belly and under his chin weren't cleaned very well ,and they cut around his toenails so they now look longer than usual. Not sure what that was all about. So the extra things they did, were not things that I wanted, nor were they things that looked very good. The price I paid to have my dog groomed, was the price I would pay for a Master groomer to groom him. He should've looked like 1 million bucks for the price I paid. His coat wasn't shiny. Not sure if they put them in a bathtub or if they just sprayed him down, but normally when he gets groomed he's very shiny when you look at him in the sun, because he is put in a tub, and he was not shiny. His hair was dry and dull. Not sure how this Groomer received an almost 5 star rating but I've had my dog for almost 10 years now and never have I been charged so much for such a horrible groom. I had to come home and cut the hair on his paw pads myself. I just can't believe that I used to pay $50 for a groom, and the results were much better. I can see dirt on my hands when I pet him. A white film, which normally takes weeks to accumulate before the next groom. Unfortunately I had to move for work, and was just trying to find a good groomer in my area. If you are going to charge $120 for a perfectly groomed dog, you need to have the right equipment and the right staff and the right products. I feel he needs a groom again, and that's ridiculous . So unhappy, but moving on.. The reply back was very unprofessional and untrue. My dog gets groomed every 4 to six weeks for the last 9 and a half years without fail.. I furnminate him once a week as well as clean his ears. I may have been lucky to get his grooms done for only $50.00, and she May think it's unrealistic, but they only charged that, because his coat is in good condition and he is always well groomed. It just wasn't worth 120$ was my point. I wouldn't have minded paying more, for a better groom. We moved here from Wisconsin 8 years ago, and my dog has never had issues. If she knew anything about the breed, the fact that he is almost 10!years old and is still looking and moving like he does is pretty amazing , and she wouldn't have made such rude remarks. I take very good care of my dog and he is very well acclimated to this weather. That in my opinion, is just an excuse for unacceptable work. Maybe the problem was that they don't normally take large breed dogs or have a tub big enough. Just look at their pics on their website. Not one big dog that I can see. And the only reason I didn't say anything to her while I was there was because of the attitude that she gave me when I brought up the amount that she was trying to charge me. I figured with someone with an attitude like that , calling wouldn't make any sense, so I just decided to leave a review to let others know what I experienced at this pet salon. And she is absolutely not being honest about what she quoted me. She NEVER told me it would be 120$, or I would not have gone there. I do appreciate a job well done, and I know how much work goes into grooming my dog. He is my dog, and I groom him myself in between grooms, and I know what it takes. , maybe the owner doesn't appreciate honesty. All she had to do was say she was sorry. All the extra insensitive remarks were unnecessary. As a business owner she should know better.

Excellent service and friendly people. Still recovering from the butchering my poor baby had at…read morePetPros. Katie did exactly what was need to start the hair growth to look like he did before PetPros. Love the shop, convenient to my home and my Mac Loved it

I've been a customer here for several years. We are extremely lucky to have local groomer where you…read moredon't have to wait six months for an appointment and they do a good job. I only have two complaints. They have a rotating staff so I never know what my dog is going to look like when I pick him up. I cross my fingers. I've only had twice where I was disappointed other than that all the cuts have been great. I do wish they would point out extras because I always notice after I leave that there's something like color I would've gotten They are also a little more expensive than the other places around. My dogs haircut cost more than mine. all in all I definitely recommend

The ladies that work here are awesome!! I feel comfortable and safe dropping my dog off knowing…read morehe's so well loved and taken care of. The haircuts are awesome, and he comes back smelling so clean!!