Reese was very helpful and empathetic towards my circumstances. I needed to return an unused…read morebottle of Turtle Wax black car wax spray. I had worked with Autozone customer service online, because I didn't have the receipt. They were able to send the transaction ID, store ID, and transaction date to me. In turn, Reese was able to manually key in the transaction details. She was friendly, caring and helpful. It was an easy return.

Steven was so awesome and helpful and fast and found exactly what I needed for my car and he was so…read morekind and so sweet and I'm so grateful that people like him are in this world!

I've had my horse trailer in this shop twice for different issues one was electrical They promptly…read morediagnosed the problem and repaired it. My experience with all of the employees I dealt with was impressive, they are helpful, knowledgeable and the prices fair.

The guy that greeted me, treated me with impatience and borderline narcissism. First I asked for 12…read moreinterior lights and he tried to tell me I was in the wrong place. His coworker intervened and so he proceed to annoy me with pretension and impatience. Ego is the correct term. I'm tired of these people

Highly recommend!! we had broken down on I 70 and called O'Reilly, spoke with Gary and then towed…read moreto O'Reilly's auto parts as we needed an alternator. Everyone was so helpful!!! Tested the battery and the alternator just to make sure that's what we needed! Lined us up with an awesome mechanic who was available to do the work late on a Saturday afternoon !!!!! On our way in 4 hours total. Thanks to Covenant Towing, O'Reilly and the mechanic!!!!! if you need to break down, I would recommend Rifle Colorado! People are awesome!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Lovely service, help as soon as you enter, and the right parts. What a great…read moreteam!...................................................................................................................................................................................................................................................................................................................................................................................................that's all I had to say but yelp is particular

If it were possible I would give them 0 stars as we waited 30+ min just for someone to come to the…read moredesk. After they started to talk to us we saw that they only had 1 other car in the shop and told us that it would be 2-3 hours just to patch our tire.

Horrible customer service! I was told the wait was 2 hrs to get my car in for an oil change, said…read moreno problem I have to shop. Here were are 3 1/2 hrs later and still not even in the shop with no heads up or anything to let me know it's running late. The employees are hardly ever around to get info from. It's is just a shit show.

Great store, friendly people and always have the answer to your question!…read more No better place around when you need a part quickly

From the owner: #1 in customer service in the valley.read more

Stopped in after sheering off some of my wheel studs - I needed 6, but they only had 4 in stock,…read morehence the -1 star. (They could get them next day though) The staff was extremely helpful and went above and beyond to help me get back on the road. I can't say enough about the crew and how helpful they were. In this day and age where you can order just about anything online - One thing you can't get is personal customer service and these guys deliver that in spades. Thank you!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I was broken down with a dead battery on my motorcycle and these folks got me out of a huge bind. I…read moream an O'Reillys fan for life.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Stopped by NAPA in El Jebel, CO again last week. As always, the staff were amazing - professional…read moreand friendly. Susan, who I adore, is still there with her smiling face and Ivan joined in to help with a battery issue I was having. A relatively small customer issue, but big to me, and they couldn't have been more helpful. I've never had a less than 10-star experience there - over 20 years!

Probably the least customers oriented Napa store I have ever visited, and I will not return. Lack…read moreof service, rudeness from manager down the ranks, and several employees walking around without masks.

My Kia Sportage broke down on I-70 while on a road trip with my family and I had it towed to…read moreAdvanced Automotive Repair. The car got to their shop around 4:30pm, and they took the time to diagnosis the problem that day even though it resulted them working past 5pm. Extremely kind service and very honest with their work. There was zero sales push. Instead I was presented with the problem and a few possible solutions. The experience with them made a miserable situation so much better. I don't often do online reviews, but I had to share such a positive experience with them. If they were closer to home, I would go to them for all my car servicing needs.

I just asked one simple question about getting a car looked at and the lady that picked up was rude…read moreand nasty towards me because I called an hour and half to close just to ask when they would be available next. Someone get that lady laid or something! Made sure to tell my friends this place is last resort. I hope that lady finds some peace and happiness!