My truck broke down on the side of the road .... Gary was patient with me trying to diagnose my…read moretruck with me ... next morning he couldn't help me fix my truck but recommended me to his partner AND stayed with us until the truck was fixed .... You just don't see this type of care and genuine customer service anymore ... I highly recommend everybody giving garey a call ... he'll either fix your truck or give you great advice. Thanks garey GOD BLESS

We were stranded in Basalt needing at least one new rear air bag on our motorhome. Unable to move…read morevery far without wrecking something else, Gary was very helpful ordering the correct part for us and coming out on a Sunday of a holiday weekend to get us back on the road. Very thankful he was available and didn't require any money before starting the job unlike our only other option we had where a different company wanted 75% with credit card over the phone before even ordering the part. Thank you Gary for your honesty and hard work

Dropped my tires 1 hrs ago and still haven't been addressed! This is kinda bullshit!read more

This is one to avoid! Almost $1000 for a new set of tires and one of the front tires set to 58lbs…read moreof pressure. When I called Mario, he was very quick to blame my vehicle and his balancing machine was calibrated to fill to the correct pressure. I don't know how he knew this as they don't check their work and will sent you away regardless of whether or not the vehicle was safe. His snarky attitude didn't either. Turns out with me checking the tire with 2 different gauges, his machine wasn't set correctly. Nice attitude Mario, like I told you, maybe your attitude will change when you read my reviews. Unfortunately, I don't think Mario cares in the least and he got his money.

This dude saved my family on a Sunday! After driving 11 hours with 3 hours left, my family was not…read moregoing to make it back to Denver. No one else answered our call! He also has reasonable prices based on our situation! Thanks Matt

I am travelling across country from the east coast and was referred to Matt by O'Reilly's Auto Part…read moreto assist with battery replacement for my Mercedes Sprinter van. On that day, Matt quickly arrived, assessed the problem and replaced the battery. He was personable and his charge was reasonable. During conversation, I learned that Matt would also be able to purchase and program a key fob for my van. We discussed price and timing for this service, and as he requested, I paid him up front via Venmo $287.54 for him to purchase the fob. The plan was to reconnect several days later after the fob arrived for him to program the fob to my van. On the expected date, 8/28 Matt let me know he would prefer to meet on 8/29. On 8/29, Matt let me know that the fob had not arrived, and in addition, his phone was broken and worked only intermittently. He texted to say he would meet me in Estes Park once the fob arrived to do the programming. I sent Matt a text on 8/30, 8/31, 9/2 and 9/3 as well as left a voice message. No response. On 9/4 I let him know that I sent a Venmo request for him to reimburse me for the cost of the key fob. On 9/5 I spoke with O'Reilly's and was told they had seen Matt who had a new phone. I finally heard from Matt on 9/10. He stated he has the key fob and would meet me in Estes the following day. On 9/11 I asked for time confirmation and he responded he had just left Glenwood and would arrive 5-5:30pm. He never showed up. On 9/12 after several texts, he finally got back to me saying he would refund my money. To this date, 9/15, he has not responded to me, nor refunded my money. Matt may be a decent mechanic, but he is also a scammer and a thief and takes advantage of honest, trusting individuals. What a shame.

Brought truck to get transmission replaced They forgot to…read moredue cluch bteak. Finally when I brought it back to get cluch break done. I dropped truck off. They told me they could not get it done properly Now when I depress the cluch I have to use excessive force to get cluch to floor to start truck TTerance said this was normal cluch master cylinder broke due to to much pressure Terrance would not Warentee his work. He charged me 1200.00 to replace it 4 days later the second master Cluch went out. I needed to get towed to Columbus The shop ther said Terrance had thing aligned improperly this is what caused the master cylinders to break This bill wa $9,000 .00 Terence won't cover it he won't return my calls he has done absolutely nothing nothing to make this right I would stay as far away from him as you can

Great business added to the Basin! Does a good job at getting things done efficiently and…read moreaffectively. Good prices for good service.

Fixed our axle seal on our Motorhome. The communication with Daren was great. He always answered…read morethe phone or text messages. Super friendly and knowledgeable guy. I took it to the shop, and we were done within the hour at a great price! He also runs road calls and fixes breakdowns...

A "check engine" light came on in our motorhome on day 5 of our planned 21 day road trip. Darren…read morewas able to see us immediately and diagnose the problem. Unfortunately, he was not able to resolve it for us as he did not have the part, but was super helpful in finding us a place that did have the part we need. Thank you for your help!

Our driver was on the side of the road in the mountains with a stripped out clamp for his air to…read moreair system. Mountain recovery pulled up behind asked if he needed help and got us back on the road within in minutes for no charge! Just when we thought all hope was lost we said a prayer and God gave us mountain recovery to the rescue. BJ Forrest Trucking

What an incredible service. I was locked out of my brand new Mercedes-Benz... called the West Vail…read moreShell. They were SO RUDE, told me it's nearly impossible to unlock the new model Benzs and that I'd have to sign a waiver because "certainly" they'd "have to damage my car to get inside." I begged them to try as I am a single woman, no one to call for help. My lay attempt was to call Mountain Recoveey. I was 3 hours out in the freezing cold when I talked to Collin. He told me exactly when he would arrive and showed up right on time. He was able to get into my car (with no damage) in less than 10 minutes. Highly recommend. Excellent service. Wear Vail Shell should be ashamed of how they treat locals. Thanks for helping me out. I truly appreciate excellent customer service. It's not a lost art, after all.

My truck heater stop working in snow day and A&M semi Truck &trailer service saved me freezing. I…read morerecommend anyone on road should use their services. If you end up like my situation.

Excellent job... And on time…read more. I was impressed with his professionalism and costumer service. Highly recommend

We were on I-70 homebound from vacation in our Chrysler Town & Country. We experienced a breakdown…read morenear Rifle. The tow driver called Advanced to see if they had time for us, which they did. They diagnosed our problem and provided excellent repairs at a reasonable cost. They were friendly, courteous, and professional. It was six hours from breakdown to back on the road again, five hours in the repair shop. If I lived near Rifle, Advanced is where my cars would go for service. One more thing-Pickles, the shop/office dog, is a good boy.

I just asked one simple question about getting a car looked at and the lady that picked up was rude…read moreand nasty towards me because I called an hour and half to close just to ask when they would be available next. Someone get that lady laid or something! Made sure to tell my friends this place is last resort. I hope that lady finds some peace and happiness!