Awesome accommodating staff! Very thorough and flexible. You guys are the best! Thank you =)read more

Standard service. Pricey but typical for the area. I would go there again if my pet were injured.read more

i def get positive vibes here. love that they carry fromm! and the folks are very friendly and…read morehelpful.

This place is absolutely fabulous. I can't believe I waited six months to get here. I have a…read morethree-year-old standard poodle that weighs over 90 pounds. We have been moving heaven and earth to try to find a harness that properly fits him. We called the shop and spoke with the owner. We described the problem and he said he thought he had one that would fit him. We went down to the shop and the owner patiently went through the options with us until we found one that fit. It was made in America and uses astronaut suit fabric so it stays cool in the summer. The shop is full of delightful options, including top end dog food, fish based treats, honey bully sticks and even has shoes that will cool your dog in the summertime. We are definitely coming back to this gem of a local establishment. And if you're in the area with your canine, I highly recommend you check it out. Five paw review!

Do not buy the wholehearted brand of dog food witches petco's specific brand. It's absolute crap…read moreand full of crumbs that your dog can't even eat. When I purchase a forty five pound of dog food, I expect it all to be kibble, not three fourths full of crumbs. When we brought it back to the location, they refused to do anything about it. Be careful cause as far as I see it. It's false advertisement. Needless to say, we will never be back to a pet co. Ever again.

Can not actually review their grooming service because they cancelled me at the last minute…read more I made the appointment on a Thursday for the upcoming Saturday. On Sat they phoned and cancelled because my little girl was too old and had arthritis. What 14 yo doggie doesn't? Since they obviously are not experienced enough to bath and trim an older dog I do appreciate them letting me know. However. how about letting me know on the Thursday I made the appointment or Friday to give me time to find another groomer? A little more consideration on their part would have gone a long way vs a last minute "too bad". Almost all in my area are closed on Saturdays.

First time bringing our 60 lb dog here. It was so convenient! The employee explained the process…read moreand off we went. It took about 25/30 min to bathe and fully dry. She smelt and felt so so good several weeks after. Highly recommend!

This is a really great business. I prefer this dog washing station over others in the area- waaay…read moremore conducive of a set up for a very unsure, skiddish dog like mine. My girl is deathly afraid of baths. She will literally disassociate and shake with fear, then all 60 lbs of her will try to escape the tub. Even if it means breaking her neck doing so. It's usually a two person job, but I had gone solo today and really needed help. The two guys working were incredibly kind, easygoing, and so helpful. I was embarrassed to ask for so much assistance getting her in and out of the tub but they provided excellent customer service- did not make me feel like I was asking too much ever. Also, the vibe of the place is GREAT. My girl was able to settle into her bath pretty quickly actually. You know it's a calming place when you overhear other customers coming in saying "I've never been here so sorry if my dog barks a lot" and there are no doggo barks or whines. There's music playing in the back at a good volume; no one is vacuuming or creating extra loud noises; the booths are in sections. I will definitely be back!

I'm really disappointed with my experience at the Pet Supplies Grooming Salon…read more I brought my dog, Chloe, in for her first grooming appointment on Saturday, January 3. As soon as I walked in, their computer system was down and the overall vibe wasn't welcoming. I tried to explain that this was Chloe's first appointment and that I had her rabies certificate, but I felt dismissed. A manager (or someone in charge) took me back to an office, and I had to re-show the rabies paperwork again. They also couldn't give me a clear timeframe for how long the grooming would take, yet Chloe was ready within about two hours--so the uncertainty felt unnecessary and unorganized. When I came back to pick Chloe up, I was told I had to pay before I could take her, which already made me uneasy. Then, during checkout, they triple-charged me for the grooming appointment. I caught it and pointed it out immediately, and they said they needed help because their barcode/computer system "wasn't the best." That's not something a customer should have to worry about. The worst part: after bringing Chloe home, I noticed she had a gash between her nose and another wound in her ear. No one mentioned any injury to me at pickup. The wounds were significant enough that I had to treat them right away to prevent infection. If an injury happens, owners deserve to be told--immediately and clearly. I also contacted Pet Supplies through their customer portal afterward and never heard back, which is why I'm posting this review now. Between the cold attitude, disorganization, billing error, and the fact that my dog left with untreated/unreported injuries, I won't be returning--and I would not recommend bringing your pets here.

Took my dogs in to do a self-wash on them. That was my first experience and it went well. They have…read moreeverything you need so all you have to do is bring the dogs lol. They had aprons to prevent getting wet, shampoo, conditioner, spray for after, clean towels, and even the vacuum dryer. Clean and easy!

We have a very anxious cat and he calmed down as soon as the doctor started handling him. Costs…read morewere much lower than expected. We have a new vet!

My dog has recurrent ear infections, which means he has a secondary illness. This was my first…read morevisit to this clinic, and honestly, there were many dogs in the waiting room some active and others more relaxed. The place is quite small, so the dogs couldn't be too close to each other or else you wait outside. My visit went well overall. The vet checked both of his ears and ruled out an ear infection, which I was even aware he had. They suggested giving him an injection and doing an ear flush at the clinic, while I would take oral medication home. I had to stop the vet there and asked, "How much is the injection?" I felt the vet was going too fast, and I wasn't aware of the cost. He went back to the office and returned without any paper in hand, just telling me the total would be $207. I then asked how much just the injection was, and he said $27. I gladly agreed, not realizing what else was included in the invoice. When they called me to pay, no invoice was provided. I was asked to pay on the spot. After that then I received the invoice and saw two medications that could have been bought at the pharmacy with coupons. I checked GoodRx and found I could have paid only $13 for both medications, instead of $62.10 at the clinic. I called the clinic to ask if they could provide a paper prescription, and the clerk confirmed they could. However, she mentioned I was supposed to ask for it beforehand. I explained that I told the vet I wanted the injection and only received the cost estimate. The clerk also said they cannot refund or reimburse any costs and advised me to ask for the prescription next time and hoping that I understood. I want to share this experience to advise others: avoid buying medications directly from the clinic, as they are often triple the price. Instead, create an account with GoodRx or a similar service to save a lot of money. I've learned my lesson be cautious and don't agree too quickly. I wish clinics were more transparent about costs and ensured that prescriptions are provided in writing to help you save money. Gave two stars because the injection was cheaper than I though and never knew that could help with my dog's allergies

I often come to this store to buy my dog's Hill's Science Diet food. I'm part of their loyalty…read moreprogram and love that I earn points, which translate into money back on future purchases. They also frequently run food specials, which I keep an eye out for through the emails they send. Service is always friendly and excellent.

We enrolled our 8 month old rescue dog in the beginner training course. Mel was incredibly helpful…read moreand knowledgeable and provided many tips for us to assist in training our dog.

The Vets and their assistants are caring,kind and efficient.When I needed end of life care for my…read morebeloved 15 and 18 year old Doxie's,they were at our sides the entire time.These folks care.Sincerely,Dara Davis

Been a client for several years. They do a LOT of things really well and have effectively saved at…read moreleast one of my pet's lives (dog with an obstruction, Dr. Campbell). But Dr. Horton, all of the veterinarians, and all of the technicians and front desk staff are consistently excellent and I wish I could remember all their names!. Facility is great and I'll get to one very important detail about the facility in a minute, but it's spacious, plenty of room for customers and their pets, plenty of exam rooms, and a nice restroom, plus the pet-themed artwork is great. I really like the online presence, with automated scheduling, conversing with staff, and even the ability to specify technician or specific veterinarian. Now, based on my most recent experience, I wanted to call attention to the comfort room. Unfortunately I had to euthanize one of my cats last week, and not only did they get me in quickly - which should not go unrecognized - but that entire comfort room experience is about as good as it gets. The room itself is incredibly well thought out, with nice calming music, plenty of tissues, comfortable seating, the right low lighting (don't overlook that, it's part of the transitional euthanasia experience), and pleasant decorations. I don't mind one bit that there's some display of (forgive me if this isn't the right term) remembrance artifcacts depending on your method of handling the remains, I actually thought that was a nice touch. They planned this room out really well when building the facility, you can drive right up to it's dedicated entrance, so you don't have to walk through the main area crying your eyes out. But that's all about the facility, let's not forget how compassionate and sympathetic the staff who handle that experience are. And not fake sympathy either, legitimate care and concern. And great attention to detail. Whether it's routine care, purchasing supplies, or euthanasia, Dove Mountain Veterinary handles all of it deftly. And reasonably priced, too.

My dog Sully loves it here and be is picky. He gets so excited when he knows he's going and as soon…read moreas we pull up he goes berserk trying to get in. All of the staff are so nice and our dog just loves them all do they take great care of him. I like how they take them outside to play. And are pretty accommodating with requests. One time when our dog was boarded there was a bad monsoon that knocked power out for a couple days and the road to the boarder was closed. But the staff was parking and walking a couple miles each way to take care of the animals. I think that shows their dedication and love for the animals. Sometimes it's tough to get through on phone but they are super busy with the dogs and at least you know your dog is in good hands. Wish they had cameras though.

Well, we just had the same issue as Deb R…read more We took 2 dogs in for an overnight, Saturday night, Sunday morning. Took food for both dogs, clearly marked, separated into 2 meals for each dog. Pretty self explanatory. When we picked them up Sunday afternoon, I noticed there was a meals worth of food in one of the bags. I asked why is there food left over? There was much confusion and conversation about it between 2 of the staff, one of which I assume is the owner or manager. Long story short, one of my dogs didn't get fed as instructed. The excuse was that they are training someone. Seriously? Pretty crappy training. What did they think the second serving of food was for???? Yes, they apologized. Did they offer any discount? No. Can we trust them again with our animals? Nope. So in one weekend they lost a 15 year client and a new customer. Have to say also that they suck with trying to talk to anybody on the phone to make reservations. Too bad.