Don't bother trying Advance Auto for battery replacements while traveling. First was told they…read morecouldn't do it because there was only one person in the store (which I get and have run into that before). Offered to sell us a battery but no loaner tools to change it due to Covid (understandable). He said to try Pep Boys, which I drove past that and Auto Zone specifically to go to Advance Auto. Next I was told there was another person working in the store but on break. I said I'd wait. Less than five minutes later the manager (Rey) came up front and said they can't help. Complete waste of time at this location.

My car was broken down at Wawa & I went over to get antifreeze at advanced auto pairs, a man named…read moreeither Joe or John walked me back over with my granddaughter to my car and helped me tremendously by putting the antifreeze in, that's what I call good customer service. Give him a raise! I will be coming there for now on anytime I need something. Thank you.

I called in looking to replace a parking light on my car. They had the bulb in stock and it was…read moreready for me when I got there. $1! They offered me a bag for my little light bulb and a detailed receipt.

I ordered 2 tires on line and had them shipped to this location. I went here the morning of…read moreThanksgiving to have the tires mounted,balanced and installed. I was there by 7:40am and was out by 8:45. Only issue I had was walmarts policy on installing new tires on the back of the vehicle. I was replacing my front tires, they mounted and balanced the new tires but insisted on installing them on the rear of the vehicle. I simply moved them to the front when I got home.

Refused service due to not appointment to change 1 tire from a flat. Only one person staffed in the…read moremorning and manager avoided conversation by ducking in late. Poorly organized, staffed, and managed. It's expected but exhausting that no efforts are done to be better

My 2010 SS needed a new underhood fuse box and I found one through this supplier…read more 1. It took two weeks to get the part from NEW YORK to PENNSYLVANIA. 2. The price was adjusted upward 400% from comparable parts but I paid it because I needed it. 3. I drove 20 miles to pick it up only to discover that it was broken with a golf ball sized part of the box missing, still apparently worth 400% markup. My sales person was Brian Meddings. Do not use this person who works on markup and made good money on my part, but refused to have it overnighted to my location and made me call him several times to get status on this item. 4. The part was broken and my two week waiting period flushed.

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

I use this location (Crescent Blvd. Pennsauken, NJ) all of the time, even though there's one closer…read moreto me. I've never had a problem with the people there until today. I watched all three employees handle customers while I was in line. I ended up getting the woman, and I wish I had gotten one of the men, because this woman was very friendly assisting the Latino man before me, but she did not give me the same friendly demeanor, and she was not very helpful at all telling me I have to look up what fuses I need for my vehicles by myself. She said that their computers don't do it there, and I know that's a lie because they've done it for me before. I told her the other people do it, and that I'll go to the other location, and I left because she didn't want to help me anyway. She has very poor customer service skills, and she's an asshole... pissed me off, and I was having a very great morning. I will not use this location again just because of her, and I faithfully use this location for both of my vehicles, and my son's vehicle. Such a damn shame ppl like her work in places that require good customer service.

Store says it opens 7:30 am. It is now 8 am and still not open. I drove an hour to get here since…read morethey're the only store that had my part locally. The employees are all outside waiting as well and don't know what time someone will be opening the store

I've been bringing my vehicles to Tony for over 20 years, and I recommend him to everyone I know…read more He's the OG of honest mechanics -- and they just don't make many like him anymore. Tony and his family are amazing, trustworthy, and always take great care of their customers. Whether it's my truck or my Subaru Outback, Tony has handled every issue over the years with skill and integrity. Cherish the time we have with great people like Tony -- true professionals and even better humans.

Transparency on the cost of testing of the vehicle to arrive at an estimate costs for repairs.read more

Great customer service. I purchased a set of wiper blades today and Yacob I. was super helpful…read morewith selecting the right ones then after checkout, came out and installed them on my vehicle. Appreciate the help!

Bought a starter, was defective, bought it back to the store, NO ONE. In the store. One employee…read moreunboxing something just looked at me for about a minute another on the phone. Finally the employee unboxing asked what do you need. Explained the situation and presented my receipt. He stated they didn't have it in stock. Instead of looking up where another store had the part I had to ask him to do so, he did , and it wasn't close so I asked to have brought to this location. The employee told me I'd have to pay for it in full AGAIN, and when it arrived in 3 days I'd get my money refunded. Figured he didn't know what he was talking about, as the other employee who was off the phone. Stated the same, asked for the manager and she so no why would he have to pay again he has a receipt! Ok when the part arrived and I came to pick it up that employee the unboxer when I walked in made a cutesy comment to effect that here comes trouble and for another employee to handle this one...I proceeded to say I should of made a tic toc video about the whole affair how they didn't know their job and the poor customer service they displayed.. HE CHANGED HIS ATTITUDE THEN! ..haven't been back since!

Auto Fx is a great locally owned business. I have known the owner for over 30 years and was one of…read morehis first customers. Give them a chance. They really care about what they do.

Chris did a good job working with me installing my satellite radio and even made corrections as…read moreneeded,rather than leaving things unsatisfied. They also made some affordable suggestions when I inquired about their other products.

Wow, GREAT service. Got in my car at Phili airport to find my battery that was just checked had…read moregone down to nothing. Oh well. Its cold. 6 years ain't a bad run. I was pleasantly thrilled to meet Andrew. That kid is efficient. My car barely had a chance to get cold before I was on my way. Sure, Camden is in the hood. But I never felt concerned. The VERY busy store was rolling like a well wound watch. Andrew. Thanks again!

What a great experience!!! I walked in looking for an air & cabin filter and spark plugs, the…read morecatalog wasn't on the shelf. I asked Janis for the catalog, she immediately took charge and located my parts. She's attractive, friendly, and customer oriented. I couldn't have picked a better location. If you're ever here, look for Janis.

Brought my car in for a factory recall and an oil change. While the car was there, they broke the…read moreclips off of the housing for the oil reservoir and were kind enough to call and tell me that this happened and that it would be a $650 repair, which I declined, not realizing the severity of the damage. On my way in to work two days later, my car broke down. They had returned my car to me with duct tape "holding" the oil cap down, which they failed to mention whatsoever during the numerous phone calls or when I picked the car up. There was no cap secured onto the oil reservoir and the duct tape became useless once the oil started jumping out onto the engine. The damage destroyed multiple spark plugs and soaked the entire engine. They refuse to fix it on their dime, saying it "would have happened" even though they were the ones who actually broke the piece while the car was in their possession and care. Now I'm stuck with a car that won't run unless I replace this entire part. Thanks, VW of Cherry Hill! Fuck y'all. Don't ever bring your car here. Also, they charged me $177 for the same oil change that resulted in this severe damage. (Update: I ended up getting the repair done at my local garage for a fraction of the price that VW quoted me (again, for the damage that they did, refused any responsibility, and refused to even help pay for it.))

This dealership is not honest, and there is a lack of communication. My car had a serious engine…read moreissue. It took 3 weeks to get it back. Since they had it for so long, I requested a full detail, In the process of getting my car back, my seat covers were removed and not put back. There is a recall on this car, and since I don't trust it, I want to sell it. No dealer would touch the car. VW is of inferior quality, and the engine is again noisy and sluggish. After 3 weeks I finally spoke to someone, and he was no help at all. He was disrespectful and disingenuous. They are not honest, and they have poor-quality vehicles