Arrived at 3pm. Agreed to their asking price for a new 2026 Mazda 3 when I arrived with daughter…read moreafter she test drover it. I had a trade. They manager low balled me on my trade which was in excellent condition with low miles. MMR had it for $26k and he offered me $20k. I wanted to leave but my daughter loved the car so I stayed and negotiated back and forth until we agreed on the trade in value. They had us waiting hours to complete the paperwork even though I was paying cash. We finally were able to leave by 830pm. They sold the car in less than a month. I would never buy another car from Faulkner Mazda in Traverse again. They are your typical dealer who has no problem insulting the customer with lowball trade in values. Oh and their detail department is horrible on a new car delivery.

Had decided to purchase a used Mazda before arriving at the dealership. My wife is disabled and…read morespending hours at a dealership is difficult for her. We agreed to pay the full asking price and were very excited to get the deal completed. Cash deal no games. I informed our salesman that we had a hard stop at 4:15 to return to NJ to pick up our daughter. Also we took an Uber to the dealership so we could drive the purchase home. When we threatened to leave the sales manager came out. He was abrasive to say the least. My two favorite comments were. What did you think was gonna happen your not buying a toaster. Next comment was we are not a McDonalds drive through. Well I guess you are not focused on your customers either. I would suggest if you value customer service that you find another dealership for your automotive needs. I have already located a comparable vehicle 2k cheaper.

We are lucky to have found this gem of a Service center. The staff are always friendly, helpful,…read moreand truly look out for the best interest of the car owner. We couldn't be more happier with the service quality they provide at a reasonable cost! .

I spoke with this service center 2 times and they were very prompt on calling me back and answered…read moremy questions about getting inspected and for me to send photos of my fender which was damaged when I was parking it. I have very low spoiler and it went over the curb. It's a 2014 Camaro convertible and I almost took the entire front end off! They want to see in person but it's been snowing and I can't drive it in the snow so this review will continue hopefully before spring. They were great to talk with, called me after hours and shop was closed which was impressive. I would give them a shot. Good reputation around town also! The price for inspection was fair, under $90.00.

PLEASE READ BEFORE YOU GO!!!! I really thought these guys were honest and good people but they are…read morelike every other corporate business. They over price and give you the run around. I had a tune up there cost me nearly $600 didn't change 1 coil!!! Months after I had them replace my water pump which cost me just under $500 they failed to put my timing belt on correctly and since I knew nothing about cars, they allowed me to leave their shop with a crazy ticking noise as if I had a Diesel engine and I made sure to bring it to their attention that's not a sound I ever heard prior to bring it in. They insisted that I take it to who did my oil change?!!! Days go by I'm on my way home from work and boom! Long story short I ended up having to get a new engine because they failed to pay attention to detail. Cost me $3,000.00!!!!! Joe (the mechanic) insisted he would never let me leave with an unsafe vehicle because he knew I had children. Thanks for nothing.

Lou is seriously awesome. I got my o2 sensor replaced for a reasonable price last month and he…read morereally came through for me today. Earlier this week, my vehicle was struck by a delivery van and declared a total loss by the insurance company. The initial valuation was low but I put a lot of work into my car this past year. I didn't keep any of my receipts but fortunately Lou does! He was able to make copies of all receipt documentation for the work that he did on my car so that I could show the insurance company. Awesome customer service!

Absolutely amazing service quality great value. Everything was made simple and easy with getting…read moretags and insurance and help they're very helpful in every way that I need it to buy my first car.

I would rate the business as great, but there are rumors that Yelp's algo might not necessarily…read morelike all five-star reviews. We have been using Vince's business for all of our automotive needs going on nearly twenty years now. Has it REALLY been THAT long? He was VERY helpful the other morning when my one daughter accidentally put in about 58¢ of diesel in her car. Vince went out of his way to offer his advice and support. I can't recommend McKenney's Garage enough.

Excellent service. This guy knows his stuff. Great hours too…read more Highly recommended for anyone looking for a radio installer

Highly recommend bringing your car here for audio needs. I talked to Mike on the phone and he was…read moresuper helpful and knowledgeable and told me I could come by so we could discuss exactly what I need. Josh offered to pull it in the garage to verify if it had an amp or not which would dictate which adapters they needed. Turns out they had everything I needed in house so at 5:30 in the evening they looked at each other and said well should we just do it now? I said go for it. They banged out the work right there on the spot. Fair price, quality work, and just overall good people.

If I could select ZERO stars I would!…read more I was shopping for an Indian motorcycle and found a beauty at there location... 2018 Chieftan with Stage 2 upgrade and many other upgrades. I paid CASH for it, almost $18k, and was never even offered an extended warranty. If it was included in the jumbled paperwork I signed, it was NEVER voiced to me. Long story short, the bike is a P.O.S. I bought it in May of 2025... rode it around, planned a major trip in September and took it in for service and new tires in August. Almost $1k later I was told that one oil drain plug was stripped and could not be removed. WHY? I just bought the bike! They specifically told me the service was not due because they did it prior to me buying the bike... so what they were telling me is that THEY ruined the drain plug when they did the service on it! They gave me the bike back saying they "sealed" the drain plug so I could go on my trip and told me it needed to be brought back in over the winter to be fixed. Ok... then it got worse. 300 miles from home the engine failed. I put less than 400 miles on it before my long trip and was stuck in Carlisle, PA. I called... I texted... NOTHING! They ignored me. Mind you, during the purchase process my texts were IMMEDIATELY responded to and even after we communicated when I had questions... but now that I had a problem... NOTHING! I ended up paying for a Uhaul and completed my trip, because my buddy's bike was still functional - it was a Goldwing so of course it was still working great. I chose to not go to them or contact them after I got home because frankly, I would have left the dealership in handcuffs. I cannot believe a dealership would treat someone that way. And for the record... I bought ANOTHER bike, a black 2018 Chieftan Classic, to ride this season and go on my trip in September because that 1st Chieftan is not going to get fixed any time soon (I called dealers and shops, all of which told me they could not get it in because it was the riding season and they did not want to close off a bay to work on mine). Am I crazy? Should I have stuck with Kawasaki? I put almost 45k miles on my 2011 Vaquero and NEVER had a major issue with it, NEVER! I still have a 2002 Kawi Drifter that is in perfect running condition! I did all the maintenance on them and they never required anything out of the norm. Currently I am planning on removing the engine and inspecting the lifters/push rods. If I find nothing, I don't know where to take it... I am not going to pay in excess of $2,500 just to have the engine pulled at a dealer and looked at, that's ridiculous! I would have to pay an exuberant amount of money to get a bike in running condition that I put less than 500 miles on and already spent over $18k on!?! No thank you... Pardon my French but FUCK COSMOS and if this new to me Indian gives me problems I will go back to Kawasaki! Side note: Why did they close their Trevos location? They moved to Bala Cynwyd with another motorcycle group?!?!

I Bought a new one!! I upgraded a bit to the 2024 Indian…read moreChieftain Dark Horse. I won't bore everyone with some of the unforeseen issues I ran into but believe me when I tell you that Cosmos made it right! Love Cosmo Indian Motorcycle. David, Shawn, Bill and everyone at Cosmo's knows how to treat you right. Couple years fellas I'll be coming for the ROAD MASTER or PURSUIT!!