I came in and got my lashes done may 13th at 11:30 , Ashley had me in the chair for 3.5 hours, I…read morewas extremely sore afterwards and didn't think it was going to take so long the website said 1-2 hours, Ashley said they kept falling out so she had to take them out and redo them and in that process she ripped my real eyelashes out twice it was extremely uncomfortable and painful. I paid $149.99, the very next day my eyelashes were already falling out day 2 more fell out I messaged her day 3 letting her know what was happening and she offered to redo them that day knowing I was on vacation (I mentioned to her at appointment I was getting them done for vacation) it was a terrible experience .

I had a classic lash lift and dark brown tint done by Monia. She was very sweet and talked me…read morethrough what she was doing. Love the results!

I LOVE my Lashes, I'm always getting compliments. Carmen takes her time and ensures they are…read morePerfect! I would recommend her to anyone wants someone who takes their time and shows pride in their work.

Extraordinary lashes! So happy I went here! Such a nice, honest, and professional business! Can't…read morewait to go again!

Quiana is professional, kind and very knowledgeable! I went to her for a lash lift over a month and…read morea half ago and my lashes are still beautiful lifted! The studio space is clean, bright and I was able to fully relax during my visit. I highly recommend seeing her for all your lash and facial needs!

I booked the eyebrow wax and tint combination and the Dermaplanning glow facial this week. I…read morethoroughly enjoyed my appointment. She was very knowledgeable about skin, very professional, kind, and patient. Like all spas there was relaxing music played during the session. She also included a hand massage. I loved the results and will book again.

My absolute favorite eyebrow place. I don't even live in Savannah anymore but I wait until I come…read morehome to get them done. Everyone is so sweet, and very meticulous in their work! I would recommend to anyone.

Simplemente FATAL…read more Just AWFUL, that's how my eyebrows look. I specifically told her I like THICK, instead she left my eyebrows looking thin. They do a mix of threading, tweezers and like a knife razor which is awful too. Don't go to this place if you love your eyebrows.

Erica gave me a full set of lashes today in preparation for my son's wedding on Sunday. She gave…read moregreat advice and was enormously patient with me! Will be back the next time we are on the island. Thank you!!

Amalia is my lash GIRL! I'm sure all of the girls are great but Amalia takes her time! She is…read morediligent and steady, always in a great mood, smiling and she knows exactly what she's doing. I book appointments in advance but once I didn't and she is so professional that she took up the little space she had and took me. I go twice a month because she's just so good they last a good while without retouch. I am getting married in a few weeks and you better believe I'm going to go see Amalia at faces!! Y'all have to go to her, every time you refer someone you get points, the more you go the more points you get too!! Why have little brittle lashes when you can have fabulous lashes all the time. Honestly I don't have to wear mascara like ever again. It saves you a LOT of time especially when you're in a rush. It's no pricey, especially for the quality service you get. Every retouch costs less than the initial buy, it's simply worth it. I really love these lashes, they look so natural and pretty. I get the coy lashes and they're simple and pretty. You can always Up from there. Try them, ask for Amalia, you won't regret it!!

Best nail place ever. Followed them out when they moved from downtown to pooler and will always…read moremake the drive because they are fun and do an amazing job! Evonn is the best and Juel and David and well everyone there is great! Highly recommend them!

My favorite nail place in Savannah. The staff is wonderful. They have amazing service and it's the…read moreonly place I trust to do my eyebrows around here! Eyebrows, massages, mani/pedi, Brazilian wax...um, yes--a real spa.

They did not provide the service I requested. Then they charged me $10 more than posted. He kept…read morearguing that it was dip but the girl that did it panted on the color therefore it wasn't dip.

I just finished up my first year of teaching and booked this as an end of year treat and I couldn't…read morebe happier. Bobbie Jo was INCREDIBLE. I don't know what magic she possesses but I feel amazing. Shout out to Club One for always plugging Spa Bleu because without them I would have never known about how amazing this spa is!

Had the post natal massage! had to be on my side because of my c section recovery. It was very nice…read moreand relaxing room and ambiance. The therapist listened to my wants and needs and delivered a very nice massage. Only complaint is that they have high prices compared to other massage facilities I have had massages at. But understandable because of their location.

1 Star - Dangerous Negligence & Lack of Care My Background:…read moreI'm an internationally recognized spa industry trainer/consultant who trains spa owners worldwide. Former spa owner (15 years), published author of "Customer Service Is Not Rocket Science," and luxury travel specialist evaluating spas globally for high-end retreat guests. I literally train the industry on exceptional spa service. In all my years visiting/training spas worldwide, I have NEVER experienced this level of negligence or injury. What Happened: During my massage, I experienced a significant injury when the therapist inappropriately pulled my neck in an improper range of motion. Pain was immediate and severe. Most Alarming: Left Alone While Injured I was left on the table briefly paralyzed and unable to move. I stated this TWICE--that I could not move and was in severe pain. The owner never came to check on me. The therapist kept insisting I get ready for my next service. I struggled alone to get up, get dressed, and walk out in excruciating pain. When I reached the lobby barely able to move, the owner sat with arms crossed, showing no concern. She didn't introduce herself, didn't stand to address me, and treated the situation with complete indifference. Blame-Shifting Instead of Accountability Both therapist and owner repeatedly implied the injury was my fault--a pre-existing condition--despite: Never experienced this injury before Felt the exact moment of improper technique Intake paperwork noted no prior neck injuries This was clearly negligence, not pre-existing Complete Lack of Accountability After Injury: No accountability - Owner treated me like I was taking advantage, not as an injured paying customer Broken promises - Agreements to issue refund check were never honored No empathy - I incurred $500+ in medical expenses (doctor visits, co-pays, treatments, travel), owner showed zero concern Refund mishandling - After agreeing to issue check (my card was cancelled due to fraud alert from unknown charge from this spa), owner issued refund to cancelled card anyway without informing me Boundary violations - After requesting all communication via mail, owner disregarded this professional boundary Industry Expert Perspective: This Is Dangerous As someone who trains spa owners worldwide on safety protocols and duty of care: this establishment presents a serious safety risk. In my training programs, I teach what to do when clients are injured: Immediately check on them Offer assistance Show concern and empathy Take full responsibility Follow up to ensure wellbeing This spa did NONE of these things appropriately or timely. Instead, they left me alone, showed indifference, and blamed me for their employee's negligence. This spa would never qualify for my curated collective and represents everything I teach spa owners NOT to do. Awards Don't Equal Quality Service This spa has been voted "Best Day Spa in Pooler" multiple times, yet other reviews cite consistent customer service failures. As someone who trains spa owners on truly award-winning service: awards mean nothing without the fundamentals--safety, accountability, communication, and genuine care. Real excellence is how you treat people when something goes wrong. The One Bright Spot The only person who demonstrated professionalism and genuine customer service was front desk staff member Becky. She kept her word, followed through, and treated me with respect. She's the only reason this isn't zero stars. Bottom Line I attempted to resolve this privately with integrity. I'm a woman of faith who prayed about this situation and hoped to resolve it as fellow believers and businesswomen (I'd even patronized the owner's faith-based coffee shop). Unfortunately, I've been consistently disregarded, invalidated, and treated as an afterthought. I cannot recommend this spa. If something goes wrong--and based on other reviews, this isn't isolated--you'll be on your own. As someone who visits spas worldwide and trains the industry on excellence, there are far better options that value clients, prioritize safety, and understand basic customer service. As someone who has trained countless spa professionals worldwide and created industry standards: this is not just poor service--it's a dangerous failure of the most basic duty of care. Please be cautious if you choose to visit this establishment.

I took my wife here for a couples massage for her birthday. She has been to many spas before, so…read moreshe had a good sense of what to expect. The front office staff were very friendly and welcoming, which we appreciated. However, the actual massage experience was somewhat underwhelming for both of us. In fact, certain areas felt more aggravated afterward rather than relaxed. My wife also mentioned that at most spas, there's usually a space to sit and unwind after your session, but here we felt like we had to remain in the lobby just to drink water, which took away from the overall experience. During my massage, something was placed over my eyes that I initially thought was a towel, but later found it was I believe was the cover of the head rest. My wife did not have anything placed over her eyes, so the experience seemed inconsistent. I did leave a tip, but overall, we're unsure if we would return. Seemed a bit overpriced for what we received