Cancel

    Open app

    Search

    Southern Roots Salon

    5.0 (2 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Southern Roots Salon

    Haircut

    Eyebrow services

    Waxing

    Southern Roots Salon Photos

    You might also consider

    Recommended Reviews - Southern Roots Salon

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jo D.
    36
    11
    5

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Southern Roots Salon

    Verify this business for free

    People searched for Hair Salons 240 times last month within 15 miles of this business.

    Verify this business

    Fancy Nails

    Fancy Nails

    3.4(52 reviews)
    1.2 mi
    $$

    Best nail salon in town. The girls are all super pleasant and fun. I'd recommend going to Amber…read morefor brows. Don't go to the white girl for eyebrows. (Trust me, I learned the hard way) Everyone is really good. But Don is the best. Shaping, design. He can do it all

    I went to Lovely Nails today for a fill-in, and unfortunately, after this experience, I will not be…read morereturning. My nails were three weeks old, and I had two broken nails--one had completely come off the week before, and another was lifting. When the nail came off, I noticed that part of my natural nail underneath had turned brown. I was already planning to bring this to their attention when I came in for my appointment. While I was explaining the situation to the nail technician, another employee sitting to his right asked what was going on. After he explained it to her, she told me that I needed to "cover my nails" because water could get underneath them. I was confused and asked what she meant. Was I supposed to cover my nails while showering or washing my hands after using the bathroom? The technician then told me my nails were "too old" and that I needed to have them removed and get a new set. Keep in mind, I had gotten this set at this same salon only THREE WEEKS AGO. I asked the price for a new set, and he told me $95. At that point, I didn't have a problem paying for a new set. However, once he started removing the artificial nails, we discovered brown/green discoloration on FIVE of my natural nails. What bothered me most was the response. Instead of showing concern, explaining what could have happened, or even offering an apology for the situation, the technician started shaking his head and saying that I had gotten water underneath my nails. He and the other employee continued talking as though I had caused the problem because my nails were "old" and lifting. Yet the nails that had been lifting were not even the ones with the discoloration. The other employee also told me that this had "never happened before with any customer." Maybe it hasn't, but it happened to ME. I've been getting my nails done for years. I've gone longer than three weeks between appointments before and have never experienced anything like this. I understand that lifting can allow moisture to get underneath artificial nails, and I'm not claiming to know exactly what caused the discoloration. What I do know is that these nails were applied at this salon only three weeks earlier, and when a concerning issue appeared on FIVE of my natural nails, I expected professionalism, concern, and accountability, not attitude and immediate blame. I ultimately decided not to let them put another set of nails on me because of the way the situation was handled. I'm also someone who tips very well when I receive services here. I have tipped the people who have done my nails and toes even when something wasn't perfect because I believe in showing appreciation for someone's work. Unfortunately, after today's experience, Fancy Nails will not receive another penny from me. Mistakes and problems can happen in any business. What determines whether a customer returns is HOW you handle the problem. A simple apology, some genuine concern, and a respectful conversation would have gone a long way. There was absolutely no accountability today, and that is what lost me as a customer.

    Photos
    Fancy Nails - What I asked for

    What I asked for

    Fancy Nails - Nails by Bri

    Nails by Bri

    Fancy Nails

    See all

    Reflections Salon & Brow Art

    Reflections Salon & Brow Art

    4.2(14 reviews)
    19.4 mi

    I get laser hair removal with kanisha. She does an amazing job and always makes sure the session is…read morecomfortable!

    I've been going to Reflections for about 4 years now for eyebrow threading and usually get decent…read moreservice but recently I had an experience that caused me a to decide not to return again. I made an appointment online for with the owner (Kanisha) for my regular service. When I arrived I was called with a "come" and motioned to sit in a service chair by another technician who I'm unfamiliar with. She didn't say anything else but when I saw her setting up to service me, I informed her that I had an appointment with Kanisha. She walked off and came back with Kanisha who told me that she was busy and couldn't get to me but assured me that although this tech was new, she was capable of servicing me well. I told her that was no problem and thanked her for letting me know. After my service, my brows looked good but I was displeased with the tech's level of customer service but still paid and tipped as needed. That evening I noticed burning in the area when washing my face and noticed a scar on both eyelids where skin had actually been taken off and by morning it was swollen and bleeding so I called the salon and left a message with the receptionist for Kanisha to return my call. I received an email to leave a review on Google which I did. Shortly after leaving my review, I was contacted by Kanisha. She asked for photos, which I sent and we talked on the phone. She offered to supply me with a sample size of aloe vera for me to apply to it but I declined as I'd already been using Neosporin and aloe. I dealt with this swelling for almost a week and the scar showed for over a month so I think it's safer for me not to return as I wouldn't be comfortable enough to trust their techs nor trust that they'd adequately give a solution to any issue that might arise. Sorry for the length of this review but I thought it was important to leave details as to prepare and prevent this from happening to another customer and in hopes that the techs at this salon are more careful and aware.

    Photos
    Reflections Salon & Brow Art - Swelling around eyelid after eyebrow threading

    Swelling around eyelid after eyebrow threading

    Reflections Salon & Brow Art - Skin removed from threading caused bleeding and swelling

    Skin removed from threading caused bleeding and swelling

    Reflections Salon & Brow Art

    See all

    Southern Roots Salon - hair - Updated September 2026

    Loading...
    Loading...
    Loading...