This condo/rental building is attached to the Marriott, which means that you get to enjoy all the…read moreamenities of the hotel...which includes room service, housekeeping, a state of the art gym, and an indoor swimming pool! Sounds appealing? Yes, it did to me at first too, but then I checked out a few available apartments and I really don't think I want to live in a hotel. I checked out some beautiful apartments and some pretty yucky ones as well. And I couldn't believe how much the apartments varied in price in this one apartment building....I saw 2 bedrooms from $1800/month (this was a yucky one) to $2800/month (yep- this was the beautiful one). The building does allow dogs and although this isn't such a dog friendly area I did notice a dog park right across the street where I'm sure Summer (our pup) would have made more friends. But Summer won't be living here because I just didn't get the homey feeling from Plaza 440 that I'm looking for. Perhaps it's the Marriott affiliation or perhaps it's the busy downtown location...or more likely it's both. And so the apartment search continues...

I've lived at Plaza 440 for the last two years in a rental managed by CRS, and the experience has…read morebeen mostly positive. Here are my likes and dislikes. Likes: -- The building itself has a very "luxury" feel -- beautiful lobby and hallways. It's always clean and well-maintained. -- The gym is the best I've seen in a high rise -- tons of cardio machines and weights. -- The elevators are fast and never broken -- Repairs are made the same day, without fail, by a courteous staff. -- The location is perfect if you want to be close to work in the loop or in the midst of bustling River North. I cannot recommend walking to work enough... -- The apartments are extremely quiet. Cement walls keep unwanted sound out. -- Dry cleaning in the basement. -- Business center always has free internet access and free printing. -- The laundry room has a DVD red box so I never have to leave the building... Dislikes: -- Occasionally the CRS staff is difficult, but this only happened to me once in two years. -- There's not much neighborly comaraderie, but I guess that's just the city for you... Overall, I have really enjoyed renting at Plaza 440.

I lived at 369 for the last 3 years. There are some pros and cons to living here as there are with…read moreany building. I've shared more details about my experience below, but overall, my biggest gripe is that there were sometimes additional costs for things that you wouldn't expect given the decent amount you are already paying to live in the building. For example, when the building had pipes burst which made the gym unusable for over a month, the solution was for residents to pay additional fees to use other gyms nearby. Another example is the costs to fix or replace certain things in the unit after moving out - I was charged $180 to replace a microwave due to some discoloration which they would not categorize as normal wear and tear. It definitely feels a bit nit picky and I just wish they had been more upfront about expectations and the price list that they shared only during the move-out process. They also did things like change visitor parking pricing without any notice until it was time to pay. They are entitled to do all this, but I'd just say there are many other options in Chicago where I felt more appreciated as a resident. Pros: * Really nice views of the city * Proximity to a lot of things in River North * Amenities are nice when you can use them * Great maintenance team that responds quickly Cons: * They rent out units on AirBnB so there are a lot of people checking in and out throughout the week like at a hotel * Packages get lost/misplaced frequently (I've had an apple watch go missing after someone at the front desk signed for it, a perishable package that essentially melted because they couldn't find it for a few days); you can tell management about it, but they don't do much to try to help you * For a luxury building, some of the things in the unit aren't the best quality, it is not super apparent until you move in

Obsessed with this building. Every unit is gorgeous, light filled and has unbeatable views. The…read morebuilding has every amenity you could imagine. However it's the on-site team that makes this building one of my favorites. Huge shoutout to Razia!! She was so so amazing to tour with. Knew everything about the building and took the time to answer all our questions. 10/10 recommend renting here! Ask for Razia! You will not regret !

After living here for over a decade, I can confidently say this building sets the standard for what…read moreapartment living should be. From day one, the management and maintenance teams have been attentive, respectful, and incredibly reliable. It's clear they take pride in keeping the property well maintained and residents happy. What started as my first place after college quickly became a long-term home because of the welcoming atmosphere and outstanding service. My only wish is that there were two-bedroom options otherwise, it's hard to find a single thing to fault. The 1260 team truly makes this place special.

If you're nostalgic for the college dorm experience, this might be the place for you. I lived here…read morefor seven years and witnessed a noticeable decline in the overall atmosphere and caliber of tenants. What was once a building of mature, responsible residents gradually became home to a mix of young tenants with questionable standards of behavior. There were frequent disturbances--slamming doors, loud parties, and the sound of people running through the hallways at all hours. While affordable rent in a desirable area often attracts a diverse range of people, it unfortunately led to a drop in the building's overall quality. The rooftop deck, once a nice place to relax with friends, became less enjoyable after an encounter with a disrespectful young man who approached my friend and I, interrupted our conversation to bum a $20 cigar, took 2 puffs, then set it down and walked away. Overall, while the location and amenities offered potential, the shift in the building's atmosphere ultimately made it hard to fully enjoy the experience.

There are roaches in this building (even on a high floor). The management does NOT exterminate on…read moredemand, does not handle the situation urgently or quickly, and will claim that it is normal for the building and that the exterminator only comes once per month. there are positive aspects of living here, such as the location and look of the units, but if roaches are a no for you, then I highly discourage you from living here.

This place has cockroaches. The big ones (American cockroaches) I found them coming though a hole…read moreunder my sink. So gross and I've heard from multiple other people they have had them too.

Do not move here, you will regret it. The new management is awful. This place used to be nice. The…read moreamount of construction is insane. Management doesn't even give you a heads up. Sometimes the construction goes on early in the morning and late into the night. All of the amenities are basically closed. There is going to be a massive rent hike and they are going to use all of this ugly remodeling as justification. I have some construction guy nailing something above my door as I type this. No warning. Yes, some units have a washer, but they all are terrible. Mine doesn't even fully wash/dry my clothes. My layout stated dishwasher. No dishwasher was present in the apt and I only found out after I signed the lease. The walls in the apt complexes are incredibly thin. I can hear my neighbors when they sneeze. The lobby used to be a place where people could lounge around. All of the furniture completely removed. Now it has an ugly stale corporate feel. I'm not sure who picked out the color scheme but it looks like an outdated motel now. New management sucked the life out of this building. I think they aren't even on premise because they are unreachable. New management doesn't respond to any emails, or really anything. They are completely absent. I've had a few of my packages stolen because they are just left out in the lobby.

I decided to do an updated review on the bush temple, because unfortunately, when Valerie and Ryan…read moreleft this place completely went downhill. I lived at the bush temple for one year and one month when I first moved in everything was amazing. The Maintenance was on it. The management was on it to anything that I needed fixed or any concern that I had within the building. once they changed new management, let me tell you they sent out a notice saying that there was going to be maintenance on the 16th floor. They were going to be painting or something like that. They never said that the gym was going to be closed. I went downstairs not only was the gym closed. All of the gym Equipment was completely gone with no notice. Also they didn't send out how long it was going to be or anything the gym is literally closed until the summer and when you're paying for that gym, they need to be notifying you. Once I asked how long the gym is going to be closed they sent out a notice saying it seems that our tenants are not receiving our emails that is completely false. I have had no problem receiving emails for the beginning of the year but all of a sudden when it's a new management and there's no gym downstairs and I say something they want to blame it on the tenants not getting emails. Yeah OK. I lived on the historic side second floor people of all hours maintenance of course would be standing outside of my window doing maintenance sometimes into the night at 10 o'clock slamming the door to go in and out of all hours again no emails no nothing. All you see is lights constantly flashing in your window because Maintenance is out there also not to mention having to keep my blinds closed a majority of the time otherwise Maintenance was looking in your window. Also, this has happened twice me living at the bush temple maintenance has come into my apartment with no phone call no text even though I put in the maintenance request. You need to call me or text me before entering my unit, but they came in anyways lastly and this is probably the biggest one for me when I moved into the bush temple day one of me moving my boxes in there was a bag that I thought I lost in the process of me moving maybe it fell. I went to the front desk to talk to Cherakee. When I asked her if she has seen a bag fall anywhere you would've thought that I asked her to go to war. This lady has been absolutely terrible to me ever since moving in the looks that she would give me were insane. If looks could kill. She also has rolled her eyes at me before my boyfriend saw it, she used to misplace my packages on purpose and I've told management many times but she still continues to do it. This lady hates her job. It's very obvious she doesn't greet people she picks and chooses who she wants to be nice too. She's either on FaceTime. She's shopping on the computer. Texting on her phone. The list could go on. She's just rude all around. I have had way too many bad experiences with her ever since moving in. I also know I'm not the only one I have talked to many other tenants that live here. A lot of them say that they are not renewing because of management going downhill. Save yourself trust

I've lived in the Vetro for 3 years and couldn't ask for a better place, based on several factors:…read more The location gives prime access to the best neighborhoods: Walking distance to the loop, west loop, river north, and south loop. Easy access to ALL train lines, making easy travel to further blue line and redline area. South Wells street has been undergoing major renovations in the last 2 years, and the strip had added many amenities including restaurants, shops, a divvy station, and the highly anticipated Southbank riverwalk. The Riverwalk features gorgeous views on the city, the river, and lush greenery. The building design (inside and out) is a key feature which makes this a class-A building. The architecture of the Vetro stands out as a gem in the neighborhood. Concrete and glass are showcased throughout the building as major design elements and truly evoke a sense of modern beauty. The interior of the building follows these principals, with units displaying highly coveted concrete ceilings and pillars in every unit. Concrete between every unit means very heavy sound-proofing. I almost never hear any of my neighbors which truly feels like a luxury. Common areas are tastefully styled, with high ceilings, contemporary artwork, and modern furniture. The hallways are particularly sexy with dark, dramatic colors, and low-to-floor lighting. The units themselves were thoughtfully designed with floor-to-ceiling windows, highly usable layouts, and amazing views. My particular unit has four 9-foot window panels in every room, flooding the space with light, a split-bedroom layout with a large open concept kitchen/living room, and two huge walk-in closets with custom shelving and drawers. Every unit is outfitted with all the contemporary finishes you'd expect in a luxury high-rise, like hardwood floors, stainless steel appliances, and granite counters. The building amenities are high-end and make my daily living much more comfortable. The building engineer is incredible, reliable, and friendly. He can fix just about anything, which is extremely convenient, and much more economical than any outside service would be. The management team was replaced with a new company several years ago, and the new team is excellent at getting tenant needs completed in a highly efficient manner. Management runs a tight ship, which makes me feel confident in the building's future. The door staff and other maintenance employees are extremely friendly and often brighten up the days of tenants. Other building amenities include 2 private spas with hot tubs and steam rooms, a rentable party room, common areas to relax, and a gorgeous rooftop garden with a water fountain, lounge chairs, and nicely manicured greenery. Overall, the Vetro is a high quality building with stunning design, amazing location, and great staff/amenities. I plan to be here for several years to come.

Property Managers: These people are very adversarial always trying to find ways to charge the…read moreresidents or blame them for things yet never try to do anything to fix the situation. They act like they own the tower instead of working for the residents as they are supposed to do. Also they operate on a distinct double standard between owners and renters. This is complete BS and not only is bad for the renter its also hurting the ability of landlord to find quality tenants. I have never lived anywhere where I have been looked down on by the property manager when we are paying over $2000 a month in rent. They operate it with that same attitude the property managers had when you live in college slum. Building: We lived there 1 year and in that time the air conditioning for the building went down 2 or 3 times. Hot water 2 or 3 times. All water once. Balcony glass door blew up in a storm. Light bulbs burn out in a 100 hours instead of the 3000 they are rated for indicating electrical issues. The kitchen sink was improperly installed causing water damage into the cabinets. The wall dividing to the neighboring unit is not up to code with only a piece of foam weather stripping dividing the unit causing the ability to hear all conversations, phone calls, alarms, etc.. between the units. So if you come here yes it does look nice on the surface but this will quickly fade and then you will realize that what you thought was a nice building with quality amenities is really just a facade.

DO NOT MOVE HERE. PICK LITERALLY ANYWHERE ELSE…read more The management is terrible. We had a carbon monoxide scare last night. The carbon monoxide detectors were going off on multiple floors for over an hour. Maintenance was in and out of units and did nothing except to blame residents who were cooking food (lol that doesn't set off the carbon monoxide detector). Management did not inform residents what was happening and did not call 911. Multiple residents ended up calling 911, and the Fire Department told us that the levels of carbon monoxide in the building were very high (if you look on the Citizen app, you will see that it was 400 ppm in the boiler room and 150 ppm in at least one apartment unit). To be clear, firefighters were wearing GAS MASKS to enter the building. It was that bad. Has management provided any communication today re: building safety/follow up/whether anyone other than the staff maintenance has looked at the boiler that apparently tried to ignite and triggered the entire issue in the building? Nope. Did management answer any questions with any specificity while we were on the sidewalk at 1am? Nope. For your own safety, don't move here.

Update: now we have no hot water and management is not giving a timeline as to when hot water will…read morebe restored. Slum landlords.

My husband and I have lived in Elevate for about 7 months now & we love it here! The location is…read morewonderful as there are plenty of things around us in walking distance & the building is always super clean. The amenities floor where we spend most of our time is the ideal place to work from home, study or just lounge around.

I enjoy living here. the overnight concierge Cro is amazing and the building is always cleanread more