Fantastic large apartments are a bargain these are what older apartments offer new ones do not

Beware of bedbugs! Over the past few years the building has gone down hill. Yes the office staff never have been that helpful, but it wasn't a problem until they started moving voucher holders into the building. Since then the whole building smells like weed constantly, including in the apartments. Not ideal if you have kids, or just prefer your apartment to smell like something other than a used bong. We also have homeless people hanging in the hallways and stairwells. I have had to call the police multiple times due to my neighbors fighting, breaking things, throwing trash into rock creek out of the window all with a small child in their home and as late as 4am. To top it off we have bedbugs, mice, and roaches now. Find another building! read more

Terrible building lead by terrible management Laura and her team and to my understanding, very bad ownership. I don't know where to start first. Last 2 years there's been a noticable downfall of the building cleanliness, tenant quality.. rage and dirt everywhere. Dog feces, roaches, rats.. omg, it's a nightmare. Do yourself a favor and avoid this property. The rent for a 1bdr is $2k +, better add couple of dollars or even $500 more and have that piece of mind Also, this building is not safe, police is here every other day!! P.S The leasing person, Joann will lie to you but then she will show her real face, she is very rude and has poor people skills read more

EVERYTHING in these reviews are ABSOLUTELY TRUE. DO NOT MOVE HERE! It smells. It's dirty. No updates to common areas. Weed smoke throughout. Dogs EVERYWHERE. Rats, roaches, mice rule. The building has gone down so much in the last couple years that I can't believe this is the same place. Voucher holders have taken over. This is a project in the making. read more

Absolute disappointment of a building. Don't be fooled by the lure of trails behind the building, or the perk of a pool existing, or even how big the apartment is. When I moved in at the beginning of 2022, it was a nice building, however Joann is absolutely rude and disrespectful. She doesn't manage the building well, and their additional management didn't want to stick around to deal with this mess of a building. The building started taking vouchers roughly 2 years ago, and since then, our building smells of weed, and you can't keep the smell out because it enters through the bathroom vents. You will have unexpected roommates make a home in your apartment: mice, roaches, and bed bugs. You can put a maintenance request in, and they give you traps to lay out without investigating where the mice are coming from. They had constant complaints from tenants about neighbors, and they say "there's nothing we can do." We requested to have a heat treatment for the bed bugs to prevent it from going to other apartments, but they don't want to do the treatment because it costs - not looking at the big picture I guess. You may save money living here, but it's at the cost of peace of mind. read more

Roaches and mice abound!!! This is the ONLY apartment I've ever lived where a roach crawled up my leg. The mice here are brazen. So disgusting. I moved into this building in November 2022. The rent for a 2br 2ba with balcony and garage parking is over $3K/mo. For that kind of money, one would expect not to have cockroaches crawling on you and mice not laughing at you as they happily scurry throughout your apartment. I am going to have to call the DC dept of health on this building!! read more

I just want to know why these folk here are identifying voucher holders with weed smells or weed smoking smdh one has nothing to do with the other and there are folk that pay rent that smoke daily so the mention the building was fine until they started moving voucher holders in is ignorant and guess what over half the apartments in DC accept vouchers and smoking Is not associated with a voucher holder and the building has gone down because of new management and what they feel is important or of non important what you ignorant posters need to worry about is the wording on the paper they give you that says 300 non refundable move in fee and your lease that says 300 security deposit of which you can get back but Not if you wrote a check or got a money order for a 300 move in fee not demean a whole group of people as if voucher holder means run down the old building or weed smokers theres seniors that have a voucher that do not run down a low maintained building or smoke weed and good luck where the ignorant are going because it may be worse but not enough to demean or degrade a group of people . read more

Laura Berney and one of the owners Kim B and Joshua Greenberg make up the team from hell. There are several investors. This apartment building is not safe. The more people move out the more they move in voucher holders( whom of the ones I've seen are very disturbing. I am a voucher holder and in no way want discrimination, however coupled with their neglect and Laura Berney and the owners and maintenance that come from the front desk. If the vurrent new head of maintenance leaves they are going to be big issues. Police are here very often and a lot of assaults compared to other buildings take place. Font move your family in mice, rats and roaches everywhere and it's not safe here. read more

Probably one of the worst places I've lived. It is extremely loud. You can hear everything the people above you are doing. Neighbors stomp around in hard sole shoes and make all kinds of noise all times of night. Management will not do anything about it and they don't enforce the 80% carpeting rule. Dogs are all over the place and it's hard to believe that all of these are service animals. There's a no pet policy but that is not enforced either. Then the halls look like something out of a horror movie. The paint and carpeting are so old and horrible looking in the halls. The owner needs to spend some money in this building if they want people to live here. Then there are rats in the garage that nest in cars that are not driven often. I moved out after a year. I couldn't take it anymore. read more

The best thing to happen to the apartments at 4000 Massachusetts Avenue is the Young Deli that is inside the apartment building. The price of the food is very reasonable and it is quality, good tasting food. The customer service is very good and very friendly. People who don't live in the apartment have discovered the Young Deli. There is no sign outside of the building, so it is spreading by word of mouth. The Deli has a different daily special Monday through Saturday. (The Deli is not open on Sunday.) The chef uses his own seasoning for the different dishes to give them a special flavor. I had the baby ribs on Saturday and the sauce was not bottled BBQ sauce. Instead the chef made his own delicious sauce. I could taste lemon and apricot and it was much tastier than regular BBQ sauce. The food is well cooked, and the Deli has a friendly family feeling. It is a good dining experience and is well worth the effort to find. read more

My roommate and I signed a year-long lease with 4000 Massachusetts due to the decent location and apartment size. Little did we know we would be trapped for a year in this horribly managed hell hole. Within the first week, the pipes in the walls broke and we had an indoor waterfall - literally: gushing. I came home to find my rugs soaked and several personal items ruined. That would be the first of four separate pipe incidents... all of which took more than 24 hours to be resolved by management. Those 4 incidents also fail to include the multiple times our sink disposal has backwashed and spewed water ALL OVER OUR KITCHEN, COUNTERTOPS and FLOORS.... even after they sent maintenance to fix it. Also, maintenance will come in, without advance notice, but leave a unintelligible note after the fact. As a woman, that not only makes me feel very uneasy that they feel it is okay to barge in whenever, but as someone with nice possessions (e.g. jewelry), I had to go out and buy a safe to start locking up all of my valuables - I simply do not trust the unsavory maintenance people they employ. As far as their claim of "all utilities included", they did not turn the A/C back on until some time around mid-May (according to the manager, they needed to wait until temperature was in the mid-80s for multiple days in a row.). With an apartment building that is 75% people over 80 years old, it is either a serious lack of concern for residents or total negligence on the part of management that they would endanger their residents in such a way. When I reached out to the manager (as an asthmatic having to sleep with my windows open every single night was leading to asthma attacks), he replied with a canned answer that made me doubt whether he even read past the first complaint I had posed. Customer service -- don't even think about it. Even when they aren't leaking from busted pipes, the walls and ceiling/floor are paper thin: we could hear every conversation or hacking cough from our two side neighbors and every single footstep of the tenants above. We were *lucky* enough that the tenants above had three children under 6 - lots of running, screaming, crying -- you name it. Even the parking situation is atrocious: despite the fact that few people park there (break-ins and broken windows are a frequent problem), they randomly decided to increase our monthly payment for parking from $100 to $115 -- even though there are 40+ cars that likely have not been touched in 10-15 years (covered in dust, rotting tires, you name it). According to the old man at the front desk, "they belong to the owner" - who feels fine leaving his numerous cars to rot, while price gouging for parking. And if you do happen to park in a different spot (say because someone else parked in yours), they will call the police on you and slap you with $250 fine. While on the topic of the front desk, if you pass by it during the hours of 11pm-6am, you will 80% of the time see the surly front desk woman sleeping. The leasing office (through which you have to do all business) is only open during the week from 9-5, meaning that anyone who has a standard job cannot get anything done with the incompetent leasing manager without taking time off from work. The list goes on and on.... SAVE YOURSELF - DO NOT LIVE HERE. read more

UPDATE!! I'm leaving my original review below but bumping down to two stars, "Meh. I've experienced better." Why? Because I read through others' reviews and some dark, cold memories came flooding back.... The walls and floors do nothing to prevent any noise from echoing throughout the apartment. "Bathroom" noises? Like you're right there. "Kitchen" noises? Well, you're making dinner with your neighbor! "TV" noises? Hey, I like that movie too! I'm not sure how the building can correct that but that's just what you have to live with. The vents in the bathroom are connected to your neighbors, so if someone is using the bathroom, you can smell it. I don't mean to sound gross because I realize each bathroom can't have a separate ventilation system but it's just a reality of the place. They also have/had a requirement that 80%-90% (in any case, quite a bit) of the hardwood floors need to be carpeted. That's great, because it cuts down on noise but I saw enough neighbors' apartments over the years and I can tell you that this rule is not enforced. If you comment to the office staff that your neighbor upstairs walks around like a herd of buffalo and you know for a fact they don't have carpets, the staff won't bother enforcing their rule. I'm not suggesting tar and feathering people but what's the point of a rule if it's not enforced. "Meh. I've experienced better" fits well. Where I live now is like a breath of fresh air. I've lived in worse places, too. To each, their own but take a few more days to shop around before you rent. You might not mind the issues I raised here -- or there is completely new staff who are much better, nicer, more professional, etc. than what I experienced. Good luck in your apartment hunting! Thanks! Original Review: Three stars for our overall time from 2003 to 2013. Some of the staff, like the door staff, valet and mini-mart, were nice and friendly. The lady who signed our lease but who left soon thereafter was nice, too. The office staff during our time there was largely rude or just unresponsive. The manager, Ms. B-something, made moving out difficult and overly stressful. I have a feeling she was the queen of the hop, which is fine since we left. The hallways reminded us, from the moment we saw them, of the hallways in The Shining. Except these were last remodeled in the 1970s. The pool was good but had funny hours. (I forget what they were but I'm sure they'll tell you over the phone.) The apartments themselves are large and provide a lot of natural light. The owners were trying to pass off renovation fees onto the tenants and a group of the latter sued the owners, which was a cause for some drama in the ancient hallways. I would look into how it ended up but it's not important. The location is good: near National Cathedral and American University. It's a hike to the AU metro or Cleveland Park but doable. The DC metro buses are unreliable but that's not the apartment's fault. (Right!?) In short, if an older lady is still running the show, don't sign the lease. There are plenty of other places with patios, nicer halls, etc. Overall, an OK place but we stayed there way too long. (Side note: we had a diplomat neighbor in the apt beneath us who had nightly raves. Management refused to help since that embassy signed a long-term lease, so that was a nightmare. Take away: the office staff made it less than stellar. The night front-desk staff were also terrible and rude but the graveyard shift would do that to the best of us.) read more

This is the worst place we ever lived and we were only here for 1 year in transition. It's disgusting. Take a stand and refuse to live here! Here is the gist: Management does not care about tenants that are 80 % elderly, 10 % students and internationals with one or two year assignments projects in DC. The rest is the rest. People like us who are in transition. This building needs total renovation, everyone knows it. But the owners are ignoring the changes that have to take place.The management is unprofessional and ran by this English gentleman who seems to have little to no management skills. And then there is an elderly lady in her eighties. Some say she is the one who knows what she is doing. A friend of mine who was a student at American university and lived here in the 1980s had the same building manager! Guess who. The same elderly lady! And she is still here, she will act all nice and old sweet lady nice, and will not tell you all the downsides of the building when you check out apartments. Ok now some facts. we moved here last summer,for the first six months,every other week we had maintenance in our apartment. Something was always not right. The building needs a major renovation. It's been a while since they last had a renovation. And then in Spring there was the asbestos removal where they installed an extremely loud machine in our living room and expected us to live with that. It's simple abuse of tenants.In the meantime our apartment looked like construction site. Why? It's unfair how this building treats good folks. Shameful! After the asbestos removal came 3 weeks of hell for pipe work! It has not been done since 1950s. This renovation required 2 weeks of access to our apartment and a cut off of air conditioning in the middle of heat wave. The workers would come first day/ do minimal work then not come for a week! We got steamed in our apartment. We simply had enough. Do NOT move here. It's a question of major abuse of tenant rights. This building needs to be held accountable by DC housing authorities for negligence of tenants rights! Management team needs to be replaced at the very least. read more

4000 Massachusetts Ave - Our wall stayed this way for 4 days no work and no AC! Heat 101. - Apartments Near Me - Washington, DC, District of Columbia

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Absolutely a terrible place to live. Lived here a year and had to put up with the most depressing, rude staff ever. There are doormen which is suppose to a luxury in reality is a few rude individuals that often get in the way of opening the door. Great location, but the management, front desk, and door staff needs to be replaced with a more professional staff. read more

AVOID taking a lease here or you be stock with major building work that is dangerous and they are so cheap that they expect you to stay in your apartment while the work is being done! They never told us that they be doing major building ASBESTOS removal! when we moved in. THIS BUILDING LIES. They be doing in every apartment removal of asbestos. The work seals off certain part of your apartment and they want you to tolerate living here while they do the work. We took a One Year Lease in August of 2013. We had a short time to rent a place, so we ignored certain problems and the fact that the building is stuck in 1981! last decorated. Very old Building-that is desperate for a makeover-adding a door man to the building does not substitute for terrible old problems, moldy carpet and overall stuck in 1981! Appliances are from 1970's-there are no microwaves-kitchen reminds me of black and white movies or " I love Lucy" kitchen, it has not been renovated since. Plus: the Building maintenance staff are miracle workers! they always come by prompt to every problem that one reports, but again they are miracle workers with what they have to work with. The building has many many seniors living here with rent control. You will notice them and they are lovely, we don't have a problem with that. But with all due respect the concept of renovation 2014 style maybe a little alien to folks that want things as they were in 1975! read more

I have been renting apartments most of my life--in NYC, Atlanta, Virginia, Maryland, etc. I've had all kinds of landlords. But no landlord has ever ripped me off like I was ripped off at 4000 Mass. You do NOT want to deal with these people. I was on the ground floor, and one neighbor had rats in his flat and one had mold. My place was way too damp and I had mold as well. They refused to keep the heat on after April, or put it on in late September, so we were freezing down there in the spring and fall. Every negative word these other reviewers wrote about this place is factual. But most of the staff are extremely nice people and there are lots of nice tenants. The problem is the management who are feared and disliked as much by the staff as by the tenants. One reviewer wrote that the halls remind them of the film, "The Shining." That's exactly what I thought when I lived there for eight years. Especially the ground floor, which has super long hallways and few doors. The "top dog" (chief misanthropist) is Mrs. Brisbois (pronounced 'briz boe), who, amazingly, still rules the roost after 1000 years. Yes, she has a capo--the British James Reaney. He may be powerless, but he doesn't have a moral bone in his body either. Judge a man by the company he keeps. Good people either quit or get fired in this dark place. Mrs. B--the Nurse Ratched of apartment buildings--would make a great nemesis in a thriller but being terrorized by her for eight years was no fun at all. Few people intimidate me but I was actually afraid of her. When I finally was able to move out, Brisbois claimed I owed them $2500 when in fact I owed them nothing and they owed me my security deposit. In 40 years of renting, no other building ever kept my security deposit. I went to the building management company (Polinger, Shannon, and Luchs) and tried to sort it out--they did absolutely nothing. I called Edward H. Kaplan, president of Chesapeake Management Corporation in Washington, DC. (This company owns the property.) I left message after message--Edward H. Kaplan didn't even have the decency to speak with me. The Chinese say that the fish rots at the head. Say no more. After 8 years of renewing my lease, when I gave them a month's notice to leave (which was to be on Oct 1st), they failed to tell me I had to book elevators a month in advance. So, when I called a week prior to the move--they said there were no elevators until Oct. 6th, and they would not allow me to use the stairs. (They knew I was moving on the 1st and never even bothered to call me about this.) Since my movers could not change the date on such short notice, I had to hire two different companies with smaller trucks, so the move to nearby Virginia cost me $3000. Mrs. Brisbois actually charged me rent for those 6 days in October! (Even though all my things were in boxes and I was only there because they would not let me use the stairs and did not tell me I had to book elevators in advance. They planned to renovate the apartment and had no one lined up to move in anyway, so it cost them nothing.) At one point, I had neighbors from hell directly above me. Every day, until 5 am, they would make incredibly loud banging noises that would shake my entire ceiling. Even though I had been there for years and got along great with all my neighbors, the management did nothing. They would not even make them put carpet on their floors. One night, after months of this, I was so exhausted from lack of sleep and so freaked out, at 4 am, I took my umbrella and banged it on my bedroom ceiling. This made a few little dents in the ceiling. But because the ceiling had that hideous "popcorn" spray on it, all I had to do was take a little joint compound, fill in the dents and it was good as new. But because Brisbois saw the dents--she insisted on repainting the ceiling immediately, even though I assured her I would fix it myself. So I paid and then I just fixed it in two minutes. When the painters came, I told them they would not find anything wrong with the ceiling, and they could not, so they left without painting it. I expected to get my $800 back, since the ceiling was never repainted. Instead of refunding me, Brisbois charged me AGAIN for it when I moved out. They wanted to repaint the living room ceiling also, and, again, I paid right away ($1300) but they agreed to repaint it when I moved out. But when I moved out they charged me AGAIN. Brisbois would NEVER have let me defer payment for this. She threatened to kick me out if I did not pay immediately. So they made me pay them $1600 to repaint a ceiling that was never repainted! (And $2600 to repaint a ceiling that they were going to repaint anyway because they had to remove the asbestos in it.) All this ruined my credit as well. The putrid ancient brown carpets throughout this insidious decrepit building epitomize this very bad place owned and managed by the evil Edward H. Kaplan and the equally detestable Mrs. Brisbois. read more

I take exception with the review by LR. I love living at 4000 Mass! My kids love it here. We have been living here for 6 years and for the most part we have been incredibly happy. Front desk staff, repairmen, just about everyone is friendly and professional. Yes, the office staff can be a little distant, but I have to say that we have had very minor problems... The repairmen always come right away and fix whatever is broken; the pool is always clean (yes, it could be updated) and we have a lovely little store, drycleaner and hairdresser in our building. So no complaints. My complaints are with the owner of the building who is not a nice person. He lacks respect for the tenants; has not made necessary repairs and is, I believe, not a very compassionate man. But, apart from him, we are happy. The apartments are big and are the best value in the area. read more

Bloody scum neighbours! We have lived here for a bit over two years and the paper-thin walls and ceilings are making it increasingly unbearable to live in this building any more. You can literally have a conversation through the wall with whomever lives next door; you can hear them curse, cough, sneeze, listen to NPR at 4:30 in the morning (bear in mind many lodgers are senior citizens), take a shower, flush the toilet, footsteps, things drop on the floor ... Of course, these scums do not have the intention to follow the rule that they should cover at least 80% of their floor and, to make matters worse, the management does not enforce the rule either - an obvious lame duck! Don't move in here and be bothered by the scums next door and above you, unless you have hearing problems. read more

If you really planning to stay on this apartment: 1. Walls are thin. If your lifestyle is kind of YOUNG AND LIVELY, do not move here. 2. Not 55 years old above? Got kids that is very active? Love music? TALK TOO MUCH? TAALLKK TOOOO MUUUCCHHH...? Do not move here. 3. Buy bookshelves, THICK CARPETS, furniture paddings, headphones, soft shoes, anything that can suppress the noise. Not like these ideas? Do not move here. You don't want the feeling of being uncomfortable on your VERY OWN PLACE? The place that you paying on a monthly basis? Do not move here. BUSINESS IS BUSINESS. Yup. I still recommend this place, IF YOU MEET THE CRITERIA. read more

I just posted this on Apartment Ratings, but wanted to continue to get the word out. I currently live in this building (lease ends 9/12) and I look forward to moving out. The apartments are actually quite nice--very large for the area. It's an older building, so you can't expect recent upgrades. Again, for the area, it's reasonably priced. However, there are many problems I don't want to deal with anymore. The walls are paper thin, particularly between floors--our neighbors upstairs have children and we can hear them moving back and forth. We've had mice (even though I'm a clean freak) and there are stinkbugs year round. I have no idea how they get in. Additionally the building is mostly senior citizens and people with small children. Not friendly to young professionals. Every day seems to bring a new passive-aggressive note to our door about making noise walking around at 8am! How else do you get ready for work?? Finally, the management is incredibly incompetent and difficult to deal with. My roommate asked for months to pay for a parking spot, to which they told her to park in a visitor's spot. One day she came to find her car had been ticketed and towed (Total Cost $650), all because she listened to building management. I don't think the relatively low ($2135 for a two bed)rent is worth the hassle of living here. Read more: http://www.apartmentratings.com/rate/DC-Washington-4000-Massachusetts-Apartments-1416974.html#ixzz1r0lOMwbV read more

My wife and I have lived at the 4000 mass apartments since jan 2011 so we have some experience with the good and bad points. On the good side, the building has a variety of tenants, from old to young, including families with young children to people with walkers. The rooms are large and the floorplan, at least for the one bedroom, works well. The kitchen is a bit outdated but everything works, although storage is a bit skimpy. The laundry facilities are all on the third floor (not in the aprtment) and these have just been redone so that all the equipment is new. And while the pool is small, it is hardly used so it never feels crowded. We don't have acar so I can't say anything about parking in the building, but we do have bikes and there is a special holding cage which is locked and secure in the paking area. The location is excellent: close to transportation and there's good walking in the neighborhood. On the down side, the hallways are scary, dimly lit with carperting that should have been replaced ten years ago when it was already 30 years old. Yet, the biggest problem by far in my opinion and one that just drives us crazy is the noise level in the building. The thin walls between units on the same floor are probably only 3 inches thick and are more like the old curtain walls. I really can't emphasize what a problem the noise levels are in this building, which is quite surprising considering its age. We have neighbors in the adjacent apartment who meet with friends and talk all night and we can hear every word distinctly. I can actually converse through the wall with my neighbors. This is the main reason we will probably look around for a new apartment. The noise level from the aprtment above and below us are not nearly as bad although, since the units have no carpeting, you can hear footsteps quite easily from the unit above. By the way, all tenants are supposed to provide floor covering for 80% of their apartment but this is not enforced very well. read more

we've lived in this building for 4 years. PRO's-apt are huge by dc standards. we make our dining room into a den and have a one bedroom that is larger than many newer two bedrooms in the city. this makes more of a difference than you would think. utilities are included, so this really IS a great deal for this area. its a beautiful old 50's building with 'great bones.' not fancy, has older fixtures, but very functional. they have minimum income requirements and no cosigning, so they keep out the kids from AU that have ruined a lot of the other apt buildings in the area by cramming 5 into two bedroom apts (thanks to AU for not providing student housing.) Neighbors are nice, and there are lots of well behaved young kids, so it feels like a neighborhood. The neighborhood is awesome, completely safe, walkable to great restaurants and decent grocery, farmers market in summer, and we often walk to dupont circle, so we feel we are in an amazing location especially for the price. i would say pest control is generally fine, we have seen two mice in five years, but not really any bugs. the trash rooms on the lower floors are not kept very clean though. they updated the windows and they are very nice and energy efficient. frankly we never turn the heat or a/c on which is a testament to how well the building is built (they don't build 'em like they used to.) so why the low rating? CONS: we are pretty fed up with the maintenance. we have had our dishwasher fixed 6 times, and it still isn't working. i'm pretty sure its a plumbing problem, (our shower also squeals) but we have effectively not had a dishwasher since we moved in. our doors and cabinets have been poorly painted so that toxic paint chips fall onto our plates and counters when we are making food in the kitchen. also, our apt smells like cigarette smoke from another unit. we have done everything (tried positive pressure, fans, blocking all vents etc.) and we cannot stop it coming in. when we complained to the front office their response was: 'what do you expect us to do? we can't tell them to stop smoking.' not great customer service. neither of us is sensitive to smoke/prone to allergies but we have started having throat irritation (i grew up with an occasional smoking mom so i'm not at all oversensitive to it, but this is really strong.) we've had friends over and comment on it, it was embarrassing. but the worst is the noise from the adjoining units. if you are in a two or three bedroom this is not as bad (we had one for our first years.) but in the one-bedrooms, its intolerable. we hear the constant hacking of the (probably chain smoking) neighbor on one side. we hear the very vocal lady who is having fun with her husband on the other side (every word.) we hear the movies of the upper neighbor to the point that we can identify which film it is at night when we are in bed. you obviously hear toilet flushing and showers from adjacent units which i think is common in a lot of buildings, but its exceptionally bad here. if you move here try to find a until with minimal party walls, pay attention to smoke smells (maybe visit the floor above and below in the same area-if we had done this it would have been obvious, as it was the new paint smell masked it) and look for a unit on the middle floors (8-12) as i suspect you will have less plumbing problems than the upper floors and less pest problems than on the lower floors. read more

I have lived in this apartment complex for 8 years and only moved out when my boyfriend and I decided we wanted to move in together. I have been very satisfied with this place. If anything breaks down they fix it as soon as they can. They are very responsive. When my dishwasher stoped working and one of the mainenance men said it was ok that my dishes were still dirty, the manager called the head engineer (who unfortunately moved out of state) and replaced the dishwasher with a new one after he determined it was not fixable. They also - I believe - fired some of the rude receptionists that used to be there during my first years. They have some really nice ones now like Mike, Jorge, Sam, and Justice who take their jobs very seriously and are very friendly and polite with the residents. Also, of all the places I have ever lived in (and I have lived in many places around the country), this is the only place that was honest and gave me my full deposit back plus a small interest. read more