They did such a fabulous job on my interior. I am never letting my kids in again! Super friendly…read moreand convenient as they came to my place of employment.

They were awesome, just finished detailing the interior of my car! They came to me and finished the…read morejob and even helped me change my license plate. I just recommended them to my coworkers.

I brought my Range Rover in for repairs after a minor deer incident with the front bumper. They had…read moremy vehicle for 6 months. I went to pick it up the day before yesterday and the paint job was completely destroyed, splotches fully covering the right side of the vehicle. Then there were multiple scratches and large swirl marks where they attempted to remove whatever this substance was and further ruined the finish. They tried to claim it was like this when I brought it in. I produced a picture of my vehicle two weeks before they received it, nothing wrong with the paint job. Their employee Levi told me that my vehicle was dirty and the dirt remaining on my vehicle for six months caused erosion to the finish. So I asked him if they had knowledge that dirt remaining on a vehicle for six months would destroy the finish, why not give it a quick rinse upon receiving it? He told me that wasn't their job. Yesterday I took it to a paint expert and his diagnosis was not that the paint was eroded by dirt remaining on the vehicle for six months. He said it was chemical overspray that got onto my vehicle. I spoke to Kenneth the manager, sent the photo of my vehicle with no issues two weeks prior to them receiving it and they still refused to take responsibility and fix this mess they created. The first picture is my vehicle two weeks prior to them receiving it. A little bit dirty, but no damage to the paint. The next 3 pictures show the damage they caused to my finish. Whatever they got on it cause the clearcoat to erode and ruined my paint job. It's going to cost me thousands to repair this damage. I am heartbroken over this and would not recommend anyone bringing their vehicle to them for repairs!

Step 1...ask for Luke. Step 2..leave your vehicle to get…read morerepaired Step 3.. come pick your vehicle up when it's done. He will make sure everything is done right!

I will begin by saying the car repair looks really good. We've only had it back for 2 weeks - but…read morethe appearance of the car is like new. That being said - this particular location has a total lack of communication. For example, Car estimate was completed and car was dropped off. Vehicle was totaled, but we wanted it repaired. Told manager would have to call us back - 10 days and 2 more calls into the business - no response. Few updates other than a text while car was in the shop. Went in to pay for vehicle (upon completion) - bill was $1000 more than the stated cost when I spoke to an individual. I pointed it out, and was told it was due to a specific part. Angerly I took the receipt and went home for the weekend. Studying it over the weekend, it was more evident that we were overcharged $1000. Went in to the business on Tuesday - and when questioning the receptionist, I was told, "Oh yeah, you were overcharged - but we credited that back to you already." OK - little suggestion for improving customer service - try calling and acting a bit apologetic about your mistake - even after I brought it to your attention 2x. Being on the N end of Walton Blvd. - not super convenient to drive by the shop for updates and follow up. Not sure who's responsible for this aspect of your business - but they should be replaced immediately. Final big shock - our price of repair went up 85% from the original estimate! We made a decision to fix our vehicle vs. taking scrap value from the insurance company based on the original estimate that would have meant $600 out of pocket over our deductible. After we got the settlement check - our estimate went up nearly $4000. End of the day - repair cost us over $5K out of pocket. We might have made other decisions had the original estimate been more accurate. I had used Morey's previously in Bella Vista, and was super happy. When I found out that Joe Hudson's had purchased that business, I was hoping for a similar experience.......unfortunately, it was night and day.

We very nearly totaled our cars front end, hitting a tree in the road. $8000 worth of damage. We…read morehad gone here before and liked it, wasn't sure how well you can fix a car that drove/rolled over a big tree, however, they fixed it like new, have not had a single problem with it since it's been fixed. They did an awesome job and kept us informed, because the parts were hard to come by with CV19. Thank you one and all at Bob's. Awesome job!!

Bad service I got ripped off last week.Took my car to them told them a rattling noise came from the…read moreengine so they kept it for day and diagnosed it. Called me the next day told me it was the radiator and its gonna cost $650+ so I assumed well if that what makes the noise sure,so I told them to go ahead and work on it.Same day about 4 or so hours later they called me and said car ready to pick up. I went in and paid the bill,now i was looking at my receip they charged me $254 for the radiator,$40 for coolant fluid, $400 for labor plus tax all together I spent $718 and change. Drove it home and put it on park,the same noise I is still there.so I called them back and them,why the rattling noise still,guess what they told me." oh it's the AC Compressor "!

Great Auto mechanic in Northwest Arkansas. Friendly service and can meet your repair needs.read more

The work that this shop did was AMAZING! I cannot recommend them enough. The work was done quickly…read moreand effectively and I was communicated with throughout the entire process. He knew that I needed my car asap and did everything he could to ensure that it was a quick process. Thanks again for the great work!

I used Adam & Heart & wrench once last year & had a good experience but tried to get him out to…read morePrairie Grove (the same address he previously had been to) this past week & even tho he assured me he'd be out there a couple of times & he was confident he'd get to me before the end of the week he was a complete no show. He wouldn't answer text messages until 2 days later & when he finally texted me on Monday to answer my Friday text it was to tell me that his schedule had gotten too busy to make it out here. Wait a minute! I was already on his schedule how could new scheduling possibility have jumped in front of old scheduling? I won't be bothering him again, the whole draw was that he was a "mobile" mechanic but guess it depends on your location & the proximity to his location.

I had a bought a front diffental for my 07 Suburban LTZ .And had the mobile mechanic at Heart and…read moreWrench install it for me.All went well UNTIL I recently changed the motor oil "oil change " and noticed there was a universal bolt missing off my front dive shaft. So I called this morning and told them about it. And they had the nerve to say ....they always make sure all the bolts are on. Well then why is there only 3 bolts holding my front end drive shaft????? KARMA WILL CONCORE

We had our breaks fix with these guys. They did a great job. They quoted us for more work that seem…read moreexpensive at the time. But, looking back we went to another mechanic, the price compared to the other guys was affordable. We plan to take our suburban to them this week. I will be taking my car to them next week.

My car alternator went out and every other shop was overpriced or 2 weeks out. I was from out of…read moretown and needing to get back home. Phillip got me in on that same day (Saturday) and beat every other shops price by over $150...100% recommended from me

Hands down the best in auto body repair!! Fair, honest, great work, timely and friendly staff!…read moreHighly recommend them!

They did an excellent job on my car after my parking lot accident. They even let me use their…read morecourtesy car for free! You cannot tell that my car was ever in an accident!