I called and they come in 10 min They were very professional…read more And the price was fair I would use them again!

This company sucks! Guy finally showed up and could barely speak English then because we didn't buy…read morethe door knobs from them they wanted to charge $300.00 to install ours. Needless to say....No Way! Still had to pay $25 for a service call.

My mom passed away recently and I needed to get into her lockboxes for paperwork for the lawyers…read more This place opened them up like it was nothing (really destroying my faith in any safe honestly). Everything else has been so hard and this was seriously the only thing that has gone right in the last week. I'm so very thankful.

My parents were locked out of their home and Jay Key Service came and opened the door. They were…read moreprompt, professional and very experienced. I hope to never need them, but when locked out in Springfield, my first call should be Jay Key Service.

I strongly urge you to attempt to find another locksmith, from a experience I would never want you…read moreto occur. Major red flags DO NOT USE, Caution around him if you do, do need leave him unattended

Sent a request for an estimate for a car key duplication. They asked for a picture of the key to…read morebe duplicated, which I sent. No response. A week later I sent another inquiry, no response. Clearly they don't care about my business, why would they care about yours?

Josh was great to deal with and price was better than others to make a duplicate key and…read moreprogramming . He will be my go to, moving forward. Highly recommended.

installed new lock and deadbolts. right on time. the tech enjoyed working on my vintage doors. just…read morea real pleasant experience

The response we got from Five Star - Greg was top drawer. There were no locksmiths to be found in…read moreBranson at this time, so we searched through many dead end and deceptive ads. We got lucky when we called Five Star. They are available in Branson, even though located in Nixa! We sent him pictures to size up the problem installation of a replacement lock so he could have right tools, etc. He requested a few more pictures, so we knew he genuinely was giving us customer service. Bottomline, lock is installed and our place is secure. If anyone needs locksmith service, call Five Star Lock & Safe.

If I could give a zero, I would. We were flying to MO to change locks and put new renter in…read morehouse, and had less than 22 hrs total from landing to Take off. We called days in advance and even offered a credit card. They were so difficult but they would come on a weekend... So we made a reservation. Even tho. We all have GPS and know down to the minute we will be someplace, he absolutely would NOT let someone meet us until we were at the house, which then cpuld be another hour based on location of Tech. I called him when we landed, my wife so frustrated with the lack of costumer service so I called to. Explain why it was important and that we were only a few min away... The man said he would call me back and hung up on me, only AFTER he talked to me like I was an idiot and was just down right awful. He called me back to say sorry we R Overbooked, and after acting very rude he had no up. I Was floored. Awful awful customer service, I wil never. Nope! But I did many more calls and when I finally found 417-ReKey on facebook, the man never told me he was closed weekends, thanked me, complimented me, showed up. With a old and absolutely went the extra mile. New my new go to. Don't use this guy at five star. There isn't one thing about it that makes them five stars. The girl from Florida. Told ya I would write a review.

Excellent. They quoted a fair price, showed up ahead of schedule; there were no attempts to "up…read moresell" or any of those little hidden fees you find in a lot of modern businesses today: the quoted price was exactly what he asked for, and he jump-started the car when he realized the battery had drained without extra charge. Professional and courteous.. I'd definitely recommend 'Action Lock Doc' to anyone needing a reliable, honest, no "frills", professional locksmith.

Locked out of my house at around 7PM. My phone battery was almost depleted and my car keys were in…read morethe house. Couldn't charge my phone in car without the ignition turned on. A friend contacted another company that uses some kind of directly service, and they are NOT local. They got my info, and after I waited for around 20 min, they called to say no one could come until 7AM the next morning. I then called Action Lock Doc, a LOCAL company. Gary was courteous, arrived promptly, worked quickly, charged what was quoted by phone. I was very pleased with Action Lock Doc, and will used this company again if I ever need a lockout service in Springfield. https://www.facebook.com/Action-Lock-Doc-1442240759391389/

Wow. Found out that my last garage door spring installer put on undersized springs five years ago…read more Reason why they broke...again. Devon was quick to point that out and put on the proper size springs. Devon was extremely courteous, professional. High regards and kudos to Brookline and I will refer you to all my friends.

Brookline has been a fantastic company to work with for our business and personnel garage doors…read more Fair pricing, excellent installation, and service. This is where we start for any of our garage door needs.

Timely, kind, professional! Excellent communications. Had me back on the road in no time!read more

Out of town. Tire popped. They showed up and rescued me within 10 minutes of me calling for help…read more Very nice and easy to deal with.