I strongly urge you to attempt to find another locksmith, from a experience I would never want you to occur. Major red flags DO NOT USE, Caution around him if you do, do need leave him unattended read more

Sent a request for an estimate for a car key duplication. They asked for a picture of the key to be duplicated, which I sent. No response. A week later I sent another inquiry, no response. Clearly they don't care about my business, why would they care about yours? read more

Attempted to use on two separate occasions. He was late and didn't have the product needed. He was supposed to call and reschedule once the product came in and we never heard from him. My daughter also scheduled with him, once again he was late. Appointment was rescheduled and he never showed up. read more

very poor service, very disappointed. Installed new locks and deadbolts, and did not replace any of the 4 strike plates to be compatible with the new deadbolts. All four deadbolts would not lock. they did not check to make sure they worked before collecting money and leaving the job. upon multiple requests to come back and please see the proof that the deadbolts and strike plates are not compatible, refused to do their job. Total waste of $300. Never again. read more

Chuck at ASAP easily stands out among a bunch of mediocre "24 Hour" locksmiths who refused to drive the 30 min to Bolivar when my daughter locked herself out. Not only was he more than willing to help, he was compassionate about our situation and wasted no time getting her helped out. It's a family business, which makes me even more pleased to support. If you lock yourself out in the Springfield area, make sure these guys are the 1st you call. read more

don't use this guy. waited around for him all day and he showed up 2.5 hours late. He was super rude and snappy with me. all i was doing was asking some questions to clarify and he snapped at me and was very condescending. He continued to call and talk to my boyfriend instead of just talking to me, while i was standing right there. he didn't so anything at all and didn't help one bit and was here for about 3 minutes. big waste of time and money. super unprofessional. read more

Chuck was absolutely amazing! I have a keyless ignition in my vehicle and dropped and shattered my fob while I was at work. He was more than accommodating and willing to come to me. He was very friendly and down to earth. Very easy on the eyes and to talk to. He got in and got the job done in an efficient and timely manner! I will definitely be calling him again for his service! His keys are the only ones that will go in my holes from now on! All humor aside he was great! read more

EXCELLENT & FAST!! This is seriously the best service I have ever had with a locksmith company. Super friendly and kind. Had me back in my house super fast and Austin was at my residence super fast. I can't express how wonderful he is! It's nice to know honest people are out there and prices are reasonable. read more

After my kid locked my keys in my car, I was scrambling. I called Austin, and he was there within 30 minutes despite it being 7AM. He was nice, professional, fast, and kind to my 6 year old who asked incessant questions. I'd definitely recommend ASAP! read more

Super fast! Cheap too! Would recommend to anyone who locks themselves out of their car like I do lol

Austin saved the day! My son accidentally locked his keys in the trunk of his locked car. His apartment key is on the same key ring so he was locked out of his apartment as well (in the rain). The spare key for his vehicle is at home, which is currently 3 hours away from where my son is attending college. We called ASAP Lockout Service based on a recommendation from another locksmith in the Springfield MO area. Austin arrived quickly and was very professional, friendly, and courteous. He unlocked my son's car within minutes of arriving and we couldn't be more happy with his service. We highly recommend Austin & ASAP Lockout service. read more

Honestly can't express how grateful we are for Austin from ASAP. Talk about a guy who goes above and beyond. We lost our keys and were stuck in the cold. Our locks were really difficult and he worked tirelessly in the cold for 2 hours to figure it out while letting 4 of us and a baby sit in his warm car. He gave us a great price for how hard he had to work and I HIGHLY recommend using ASAP. Thank you Austin for being so kind and for working so hard so that we could get home! You made our sucky night a lot less sucky! read more

If you have any lock out needs ASAP Lockout needs to be your only choice! Austin is great!! I was locked out of my home and he did everything he could to help me. I really don't know what I would have done without him. He showed show much patience and concern and I really appreciated that because I was already stressed but his calmness and professionalism made the situation better. I really can't say enough good things about the service I received!! I definitely recommend!! read more

BEST SERVICE EVER. Austin is not only a great locksmith, he is a genuinely good person. I really enjoyed our conversation and he worked really hard to get me in my house, going seriously ABOVE AND BEYOND. I'm a pretty absent-minded person, so the chances of me locking myself out of my home or car again are probably unfortunately high, and I am so thankful I won't worry about who to call. He is super affordable too! The price he quoted me was way less than I expected! I am sitting on my couch inside my house right now, and it's all thanks to Austin! read more

Highly recommend! Really quick service for after hours! Arrived and unlocked my truck for me in a very short amount of time! Very reasonable pricing! Wow! Very nice! read more