Great dispensary! The only bummer is no more Saturday happy hour but their prices are great and…read moreselection too. Every person there has been kind to me.

I walked into the store very happy and excited to shop, but today I had an issue with one of the…read moresecurity guards. I came in wearing headphones and holding my phone. The guard asked me to take off my headphones, and I did so without any problem. Then I simply looked at my phone, and he approached me in a very rude and dismissive manner and told me I had to leave. I didn't feel that he had any reason to leave , since I had done what he asked and didn't understand what rule I had broken. ?Even so, he comes to me in a way that made me feel very uncomfortable and disappointed. So I decide to leave, the staff should have been handled this in a much more professional and respectful manner. ~I want to clarify that I have no complaints about other employees; they are cool . But with this experience is hard to come back... The only thing you gain is losing a customer. I really hope management takes this feedback seriously, because customers deserve to be treated with respect. !

I had never been to a dispensary quite like this one before. Usually places have things behind…read moreglass or a counter and you have to interact with someone to see an item. Here everything is out for a self serve type of shopping. Being able to look at all the products up close at my own pace is great! I'm Deaf so being able to do this is faster than trying to type out a conversation. One of the tenders here knows some sign! Which is a bonus for me. Great service.

Perfect Union is hands down my favorite dispensary. I had only ever been to the downtown location…read moreand had no idea this bigger one even existed. When I was out with my guy getting ready to head to the usual spot, he stopped me and said no, let me show you the other one. He mentioned it was two or three times bigger, and he was not exaggerating. It is tucked back in an industrial area with a big lot and plenty of parking. The entire exterior is covered in gorgeous "flower" murals, and I was impressed before I even walked inside. At the door, the security guard was checking IDs and he was genuinely friendly. He asked if it was my first time there, and when I told him it was, he told me to make sure I mentioned it at the counter for a little first time treat. That alone set a great tone. They do not allow photos inside, so phone went away. Walking in was almost overwhelming in the best way possible. So many brands, so many options, and a ton of good sales going on. I definitely needed more time to browse than I had, but I was on a bit of a time crunch. I ended up grabbing a couple new bags of gummies and a THC beverage. When I got to the counter, I told them it was my first visit just like the security guard suggested. The person helping me lit up, welcomed me warmly, and offered me several different complimentary options to choose from. I ended up going with gummies. It was such a nice little surprise and made the whole experience feel thoughtful and welcoming. I have since tried the products and everything tasted great and worked exactly how I wanted it to. Both locations have earned my loyalty at this point. Perfect Union is officially my go to spot.

Worst customer service ever! Sold me a faulty a cartridge and refused to take it back or exchange…read moreit. I thought I was tripping until I see kola down the street has a policy for faulty returns. This is ridiculous! No wonder there is no customer there

This used to be my go-to dispensary because they had great…read moreselections and was close to my job. I stopped going there back in June, because their inventory was extremely low nearly every time I went. They would always tell me they would be fully stocked the next week. I would come back a week later to nearly empty display cases again and given the same story, and to come back a week later. After about three more visits and purchasing some low priced, low quality flower (which was all they had) I decided that had enough of this place and never went back for about four months. Well, today I decided to go back to see what they had on hand and was sadly disappointed. The pre-roll display case was completely empty! The two display cases that had flower, only had about six or seven $22 eighths for sale. Again I was assured to try back in about a week because they were going through some kind of transition? Whatever. I bought one of the $22 eighths because I was there and just wanted to get something. Anyway,I got home opened the package and was disappointed to find four of five decent sized nuggets, but they were hard as a rock. Just disgraceful. I'll be going elsewhere until this place gets its act together.

They have proof! And have great service also & super helpful! They are very knowledgeable of there…read moreproducts!

Energy is fire !! Labor Day night ... I walk in n Charles yells " Yay Guyz we got a customer !!! "…read moreHypin everyone up big time ... So friendly and helpful.. I didnt feel rushed when asking questions ... Im def a loyal customer of your shop !!!! Thanxx Charles

Came in early in the morning on vacation and although there was a line another budtender came out…read moreand started moving things along. I had no idea what I wanted and they were able to point me in the right direction as well as put me onto some deals, which was super appreciated.

Tay was amazing! He was very patient knowledgeable and gave great recs. I would recommend working…read morewith him if you have the chance! He made my experience pleasant!

Super convenient and good quality The staff is super…read moreknowledgeable and friendly, especially Rob I wouldn't go anywhere else

Very insulting driver making fun of my name. And the flower is old and dried out. Needless to say I…read moredon't recommend.

I've been coming here for years. the company is inconsistent, managers and shift leads make rules…read moreat their own discretion. Absolutely unacceptable and will never be spending money here again. can't believe I've wasted so much money here to experience this level of disrespect.

I love this location. Not fond of their new arrangement inside because I believe the staff make the…read moreexperience better. It feels less personal now. However, every employee I've ever been helped by have been so informative and genuine. I give the new layout 2 stars, but the employees get 5!

I returned to this place recently after a couple years of not going to this place (which says a…read morelot) and it was still the same. They get two stars from me for the decent parking and the friendly staff and they do weigh it in front of you but leave big stems with your buds. Most places will at least get rid of the stems for you. The buds aren't that great of quality. They have never been that busy either (which also says a lot) I noticed their online menu was way different then what they actually had to offer. I guess if you're on a tight budget this might be the place to go just to get sum low priced and low quality buds. Compared to the other dispensaries in the area, I'm not a big fan of this place. I feel even if you are on a budget there's other places right around the area who have low prices and way better quality. This one would be my last resort.

SOFar So Good ..... This place has best prices hands down…read morein all of Sacramento area really enjoy coming in here security and staff are always very friendly and welcoming ! I Rate Horizon Collective 4 out of 5 stars right now I would reccomend that they decorated more of the dispensary and better advertisement for this place!!!! But other than that all around amazing place

On one of the last days of 2017 --- I came here expecting to find a deal…read more Holy cow, they exceeded my expectations! I really love coming here, but once they open for Recreational, it will be a ZOO (and prices will go up dramatically). This is still my favorite medical dispensary --- they're the "Costco of W33D"

Rome was fast polite and gave fantastic customer service and I will definitely recommend othersread more

Ordered from Nor Cal tonight and was very happy with the service Mia provided! She went above and…read morebeyond to offer excellent customer service. Hoping that next time I order from there she is our delivery person. Thank you Mia, you are awesome!

So I was in town and tried to get a delivery. I thought something was odd that I could not find a…read morephysical location but I pressed on. I eventually found myself texting with someone that claimed to be the company after I reached out due to difficulties on the site. I proceeded as instructed and was told to submit my payment via chime. I did so and inquired about the delivery time and was told the payment didn't go through and asking that I try again. They went so far as to ask for a partial payment for delivery sent me an official looking email it claims came from Chime. I knew it to be false due to some of the information in it. At the end of the day I'm out almost $100 and I learned a lesson. Also per Chime once the money is sent it can't be returned.