Absolutely love all stuff and prices. Just please fire that dam security guard, he's a try hard. I'm sure you know exactly which one I'm talking about too. I've been told by staff that he flirts with all the women customers and staff. But not in an endearing way... in an incredibly dusty way. Trust me... I know from experience read more

Extremely disappointing first visit. Not because of the store or selection, but because of how a customer being racially harassed was handled I came to Toasty today for the first time. The security guard, Chris, checked me in and was genuinely nice. We realized we had both lived in Oklahoma and talked for a few minutes while I withdrew $240 from the ATM. The store was busy, the selection was huge, and my 1st impression was actually really good Once inside, I got in the long line and was looking at the shelves when I didn't notice that the line had moved forward a little. The woman directly behind me, who had just arrived, immediately asked me aggressively whether I was in line and told me I was "just standing there." I told her I was in line and there was no reason to be rude From there, things became completely unnecessary. She repeatedly made race-based comments about me being white, insulted my mother, made personal remarks about my sex life, and continued loudly berating me. I never made a racial comment toward her. I initially told her she seemed to be having a bad day and that I was glad mine wasn't going that badly. After continuing to be insulted, I eventually made one sarcastic remark back. She then went to an employee and said I had called her a derogatory name What happened next is the reason for this review Nobody asked me what happened. Nobody asked the people who had been standing there listening. Security came over, physically took me by the shoulder and escorted me out while other customers laughed. The person who had been directing repeated race-based insults at me remained inside That is an unacceptable way to handle a customer conflict. I'm sure Toasty has good products. The staff otherwise seemed nice, and they obviously would have served me had I made it to the counter. My issue isn't the inventory. My issue is that during my visit, someone was permitted to repeatedly target another customer with racial insults, and the response was to remove that customer without even asking what happened Today is my wife's birthday. I was simply trying to surprise her with something. Instead, I left and went to Cookies a few minutes away, where I was treated extremely well, the line was shorter, and I found exactly what I was looking for I spend a lot of time working around local ownership, neighborhood investment and the idea that strong community businesses have to earn community trust. That has to include treating people fairly when they walk through the door Sacramento has too many good dispensaries for customers to accept being treated this way read more

I'm fed up with Toasty. Firstly, BEWARE -- their ATMs scam you by charging the fee twice -- check your bank receipts and file a complaint with the Consumer Financial Protection Bureau, the Federal Trade Commission, and your bank. Toasty management seems to be wholly unconcerned about this, and maybe official pressure will be what it takes to stop the grift. https://www.consumerfinance.gov/complaint/ https://reportfraud.ftc.gov/ Secondly, the line situation has gotten ridiculous and no one in charge seems to care about it. You go in and then stand in a very slow-moving line for 30-60 mins, more often than not to be helped by an apathetic salesperson. Suggestion -- online ordering and an express lane for pickups and quick transactions for those of us who already know what we want. Third, folks... keep your damn receipts because Toasty is trifling af and god forbid you get a defective item and need to return it. And you only have seven days -- is this return/exchange policy displayed anywhere? Fourth, they lose points for painting bland nothingness over the mural that was previously there. That art added something to the neighborhood, an artist spent a lot of time on it, and to paint over it for no reason and without replacing that value with something is a shame. I was so excited and supportive of this place when they first opened, but honestly, the experience sucks and I've abandoned all hope. Instead, I continue to frequent dispensaries like Vibe, which have good prices and even better service. read more

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Staff was so kind and helpful it's the best experience you're never rushed There is usually a long line but it's super worth the wait! read more

Toasty Dispensary - Cannabis Dispensaries Near Me - Sacramento, California

Friendly great service positive staff and environment. Security is very helpful good location always fully stocked.

No longer offering 30% off. Stock is always off which is confusing, so you wait for hella long in line only to be told the items that you wanted aren't out on the floor. I waited a day to make sure the product I wanted was out and then came in asked about it, she said they didn't have and as I cashed out all the product came on the floor that I wanted, I asked since I hadn't left if I could exchange for the product I wanted and she said she couldn't. It was quite frustrating. Love all the budtenders but I won't be back read more

This dispensary got a lot of hype. I did get an affordable portable thc device that works for a decent price. The line was a little long but it moved quickly read more

Prices and selection cannot be beat. It's not the nicest of places, but for the what you pay -- who cares? Staff is friendly enough. Service can be really slow, there is always a line. For what I pay almost $70 elsewhere, I'll walk out the door for $33 - taxes included. The biggest ding against the place is the music they play - the other day it was some rap music riddled with the N-word. It's bad enough that I might just be willing to go somewhere else that's a little less heavy handed with the music. For all the negatives of this place you have to consider you're paying a dirt cheap price. That makes it all worth it. read more

i've been going to this dispensary well over a year now. i was denied entry by the security saying there is new laws that they can't sell to anyone who has a med card. Which is not true and made me make the trip for nothing please fix this read more

Violet assisted myself us and she was chill. Regular - friendly enough and all of the other staff seemed to be that way towards customers. Idk- I don't have a nasty ass attitude unless I have to/ so usually it's my experience- bud-tenders/ service workers mostly 99 % are nice to me and we share a laugh- no matter where I am- this time was just like that- I felt like I was being listened to as far as what we wanted and the service was chill. We have a variety of flower and have yet to try it all. So far too good !! The prices out the door are amazing and not going to last for long so I'll be retuning soon. TO WHOM IT MAY CONCERN: please invest in better security- the front of the dispensary is a broken window- It looks uncared for and it's scary to walk past the entrance because it's loiter city !!! When we left I walked ahead of my bf and someone really tried to grab at me !!!! please invest in the security upon entry - the current " security " guard seems ... intoxicated - and is not giving " safety " vibes. IF IT WASN'T so damn SCARY TO GO THERE ALONE ID GIVE 5 stars - read more

The selection of different brands is fantastic. The have discounts as well as bogo deals often. They have friendly service but downsize is it is cash only. ATM are on site read more

Toasty Dispensary - Cannabis Dispensaries Near Me - Sacramento, California

Here's a clean, strong, and hard-to-dispute review based on what you said--professional, detailed, and credible (so it actually hits): 1-Star Review - Poor Customer Service & Inconsistent Experience My first visit to Toasty was great, which is why I came back. Unfortunately, my second experience was the complete opposite--and that's what matters. On 03/31/26 at around 3:00 PM, I placed an online order at approximately 2:35 PM for three pre-rolls (same brand, simple order). I arrived about 20 minutes later, already aware that online orders can take 30-60 minutes. That wasn't the issue. What stood out was the lack of basic customer service and flexibility. When I arrived, I politely let the employee know I had an online order and pointed out the exact pre-rolls I ordered--they were literally right in front of us. I had cash ready with exact change and explained I was on a time crunch heading to work. Instead of even checking the order or offering any assistance, the employee immediately dismissed me and told me to go stand in the regular line. There was no effort to help, no attempt to verify my order, and no consideration given--even though fulfilling the order would have taken seconds. I understand policies and wait times, but good customer service means knowing when to be reasonable and helpful. This was neither. To make things worse, when I asked the security guard if I could speak to a manager, his response was dismissive and came off as aggressive. He simply told me to wait 40-60 minutes without offering any real help or direction. This was a complete contrast to my first visit, where staff--including security--were welcoming, informative, and professional. This time, I felt brushed off and treated like an inconvenience for simply asking for help. For me, it's not about the money--it's about the experience. And this experience was disappointing enough that I won't be returning. I cannot recommend this location based on my second visit. read more

I have read some of the reviews primarily the negative ones. And the reasons they gave for giving one star reviews border on the ridiculous. Blaming Toasty for what the ATM machine charges for using it. Surprise, every ATM machine charges customers and they tell you so during the transaction. Toasty does not own the ATM machines. Another ridiculous review a person went there on 4/20 and was surprised to learn that what they wanted was sold out. How is that the fault of Toasty? Maybe you got there later in the afternoon? Businesses at least good businesses sell out. Bud tenders being rude, I have never experienced that while being there. Maybe they were short with you because of all of the dumb questions you were asking. Seeing the scores of people in line waiting to get to the counter. Online orders they don't have a dedicated line to pick up online orders. Big deal! Nobody beats their prices and as for me. Toasty is the only dispensary that I bother with. People nowadays complain about anything. Grow up and do your own research on the products you want. You can't expect them to know everything regarding the thousands of offerings they have. read more

I just had the most amazing experience ive had here. Caitlyn, not only made sure I met my budget, but also got me way more than I was expecting. 5 star service, thank you Toasty. read more

Most of the rude staff are gone now, thank goodness. I'd very much recommend having Cass or DeMaree help you. Both girls are knowledgeable about their flower. I'm never disappointed with their recommendation. I will even wait for them and let people go ahead of me just for them to help me. They're personalities are what every dispensary should have. Even though the 30% off stopped, it still by far the cheapest I've found in the 3 years I've lived here. read more

Great customer service and the staff helped me pick the items I wanted. Their store setup is chic and cool. It feels like I am in an old arts district part of town. They have great selections of items and their prices are very competitive. read more

The prices are great and the staff is friendly even when it's busy. The low review is because of the check in process. The guards checking in the guests frequently have side conversations and even talk on the phone ignoring guests. My last visit I walked up to check in and the guy was on his phone texting. Didn't acknowledge me for almost a full minute and even then there was no greeting just a stare like inconvenienced him. I had to let him know I was a return visitor and handed him my ID. He scanned and said nothing. I had to ask if it was ok to enter. The people they post to check in guests should really make a minimum effort to at least greet the guests. read more

Where's the zero star or negative stars?!!! Horrible customer service! Rude budtenders that call their customers "bitches" and names. I was told I could NOT look at the products on shelf and fridge before waiting in line and being helped. I stated I was just looking to make sure they had what I wanted before waiting in line. I stated I see people do that all the time but ok And I got in line. The lady then proceeded to help her customer that she had and said "sorry, he has an attitude like a bitch". Which I heard her say as clear as day. I then called her out on it and asked her if what she said was towards me?! And she declined and played victim and called security and almost got ME KICKED OUT?! A paying customer who has been here and spent countless dollars! All for something a budtender said and I just so happened to hear it and called her out on. Horrible customer service! However the manager violet was very helpful as she stepped in to help me and get my statement but they refused to give me the tenders name which is upsetting because now she will not be held accountable. But can't hide the looks! She's a small mixed girl who looked to be African American and mixed with white or some type of Asian. I didn't get a name as the manager wouldn't give me one when I requested it for the formal complaint I would soon be making. They said it was part of osha regulations that she CAN NOT give me the young girls name. read more

Ordered many times, untill today. After 3 hours of waiting for online delivery they canceled my order. Gabby and Rachel dumb and dumbest contest players! read more

best prices in town maybe, but you pay the difference with the quality of service. my second time, different budtender, came weeks apart, sane really rusty attitude. black security guard working 9/22/25 was far from friendly or welcoming. also why is there no front desk? this is one of the few store the guard is the checking in scanning ids rather than a front desk employee. i felt rushed, and honestly felt like a rusty-awkward interaction again both times. i might stay away unless it's an emergency and can't go where i usually do read more

Gwen was one of a kind most but tenders aren't so knowledgeable in what most of the product is on the shelf but this young lady's knowledge was very impeccable she's in need of a promotion . She knew what she was doing all an across the board no questions asked . read more

WHY ARE YOU SELLING WEED FROM 2024 IN 2026 FULL PRICE !! Good customer service, but they aren't the cheapest in town anymore. And interesting how they seem to be hiring only girls- probably for a sales strategy. No manager to come out and talk either? Interesting. read more

My favorite dispensary I was having a bad day and decided to stop by toastys for a first time visit . The line was medium to long . I I happen to meet the sweetest loveliest girl Gabrielle.I had really bad back pain she recommended CBD cream and some yummy edibles That were so good thanks to her I have been feeling some relief I really appreciate her customer service I'll definitely be coming back she made me so comfortable and welcomed read more

They have good products and prices. The service isn't the best and probably my biggest turn away especially after my last order yesterday 10/30/25. (Tldr online order was never filled and when picked up was told EVERYTHING was out of stock so I left. Also u can't cancel orders there.) I made an online order and went to pick it up, the girl at the desk was confused but told me they hadn't put the order together yet and when she went to go do it they were out of EVERYTHING I ordered three hours prior. Went to go cancel the order-they have to, site said to call them and has a number, but it didn't have an option for service members. Went back into Toasty and asked them to cancel-they don't own a phone-they said they can't cancel so don't worry about it. Idk I've had orders go missed before but if they were out of said item I at least got a comp or similar other options since it was missed. At other places-not here. read more

Great products, great prices, amazing selections. As far as service goes there could be more male employees in the establishment starting to feel like there's no equal opportunity every time I walk in. Yes in fact they are always hiring but they might as well have a sign up that says females only. read more

Great service! Always has what I want or I can find anything I need. Love the prices on Manteca residents discount.

Shittiest rude staff I've ever encountered anywhere security guards and tellers all laughing at me and ignoring me when I was asking how's your day. Will never come back here read more

Decent variety of products, but definitely less than some of TPG other locations. I generally like to shop with these stores for the variety and customer service but my last visit was extremely off putting. I didn't catch her name, but the femme presenting wyt chick with the greasy hair and sweats was super pushy, made me feel rushed, had no valuable opinions about the products and started calling me "babe" after she realized I was spending more $. The line wasn't super long at all so to rush me was the most frustrating. If she was having a bad day, that's none of my business and it shouldn't have affected her ability to offer good customer service. As someone who has worked in CS for many decades, find new terms of endearment or use NONE AT ALL because I'm NOT YOUR BABE. I couldn't get out of there fast enough. I'll be shopping at Club W from here on out. read more

Hands down the best prices in town. There's usually a bit of a wait but they do have an express line for Veterans, which as a veteran I do appreciate. read more

drove an hour here on my lunch break because they accept Apple Pay, they do not, infact they only accept cash, that's it

Toasty has some of the most uneducated budtenders I've dealt with. I've had multiple bad interactions here, but the most recent one really sealed it for me. A budtender named Sabriyya recommended a concentrate, and when I asked if it was solventless, she responded with "it's just dabs." When I said I don't smoke BHO, she followed it up with "there's butane in everything nowadays, so who cares." That's not only completely wrong, it's also incredibly dismissive. This wasn't an isolated incident either -- it seems like they prioritize hiring fresh 21-year-olds over people who actually understand cannabis products. If you're selling concentrates, you should at least know the difference between solventless and BHO. Do better. read more

Slow service took 15 min to get checked out 1 person in front of me and only one cash register works. Very slow getting in and out

Great prices. Great staff. Always my go to spot. They never disappoint and always have the best prices

Service is really good and if there are ever any misunderstandings the staff will talk out those misunderstandings or miscommunications with you directly. read more

Important to Me is the Budtenders, along with Great prices, products,with Awesome Variety of name items . I enjoy myself every time I go in.

I really like this place! It's new but has a diverse inventory. They have cheaper options and more high end options as well. They always have good deals! I enjoy coming here, the staff and service is always good and friendly. read more

Very welcoming and made my birthday for sure. Discounts they have for new customers was amazing. I definitely will be coming back again to use up my other discounts they offer. read more

Nice workers and great prices compared to other places. Great selection also. Johnny Also they sell some nice OG and I mean from the city or up North . read more

I really like this dispensary. The prices and specials are good. The customer service is good as well! The area isnt the best, but there is security! read more

Not trying to be rude or racist here but my budtender was an African American lady and she was either high or just plain stupid. I bought 3 vapes and I told her I only had big bills and she still didn't understand and after she used the counterfeit marker to see if my bills were fake which I had no problem but this lady kept on asking why I gave her the coins with it . I told her she said the total was 105.66 I gave her 120.66 so 15$ change how hard is it to do simple math. This African American lady really spent 10 minutes counting the numbers like wow. Is 15$ that much of a big difference or has she just not seen a 20$ bill before. This place lost my business. How are some people so dumb at just being a cashier. Goes to show she should just go back to school and learn some simple addition or subtraction read more