Still great, years later. Nicest and most helpful staff, always go the extra mile. No notes!read more

My husband sent me to pick up an online order. The two employees working there were extremely nice…read moreand welcoming. The employee who took care of my order was nice enough to help me to my car. He even put the heavy items in the car for me. I'm so sorry that I didn't get your name, but you made my day shine a bit brighter. Thank you.

I have not been to this O'Reilly Auto Parts but I was in need of some special color paint for my…read moreLexus and called them hoping that I could get what I needed. I called the O'Rilliy's in Marlborough and they said that they had the paint I need so I drove the 15 miles to get there only to be told that they didn't have what they said they had which brings me to this particular O'Reillys. I called this store and the person that answered the phone told me that O'Reilly Auto Parts stopped stalking and selling the color of paint that I was in need of but she informed me that they have a a store in New Hampshire that mixes custom color spray paint and that all I had to do was give them the code for the color that I could find on the door jam of my car. I consider that to be the best kind of customer service that you can get from any business and if the Marlborough store would have been as courteous as this store they would be getting a 5 star review from me instead of a1 star, if I could I would have given them a negative5 star. I recommend this store for their customer service and professionalism and courtesy.

I enjoy the selection and quality O'Reilly's gives to its customers. I had a good overall…read moreexperience with management, which made my visit. Certain employees need improvement in customer service.

The employees were very helpful and accommodating. The were also very knowledgeable about the parts…read moreand different options that would work for me. Thank you O'Reilly in Tewksbury..

My Subaru crosstrek was not starting regardless of new AAA battery. Jess at O'Reilly installed a…read morenew Superstart 3 year warranty battery. Did a test to make sure it was fully charged Excellent and professional service

Cool place had to buy 3M adhesive for the mirror case that came off at the car wash down the streetread more

Pete is the best parts guy! He is trilingual and very helpful. Gets the parts I need on the same…read moreday at great prices. So much better than auto zone in my opinion!! Overall amazing store with the absolute best customer service.

This store is a masterclass in incompetence. After over a foot of snow fell overnight and my car…read morewas completely buried, I ordered a shovel online out of necessity. Hours later, I received an email explicitly stating that my order was ready for pickup (my credit card had already been charged). Based on that confirmation, I walked more than a mile through the snow to retrieve it. When I arrived, I watched another customer walk out of the store with a shovel. Immediately afterward, the employee at the counter casually informed me that they had just sold the last one and had none left. So to recap: after confirming my order, charging my card, and telling me it was ready, they sold my shovel to someone else and sent me trudging through a snowstorm for nothing. This wasn't a simple mistake; it was a complete failure at every level. Selling inventory you don't have, charging customers for it, falsely confirming pickup, and then shrugging when the customer shows up is beyond unacceptable. It's dishonest, careless, and shows zero respect for people's time or safety. If this store can't manage something as basic as honoring a paid order, they have no business offering online purchasing at all. Do yourself (and me) a favor and shop literally anywhere else.

As a novice do-it-yourselfer I was determined not to pay $100/hour in service to have a garage…read morereplace 3 burned out exterior bulbs in my car. I was immediately greeted when I entered the store and received two offers to assist while I was looking at replacement bulbs. They had the two different types of bulbs that I needed and they carefully cross-checked to make sure that they were the right ones for my issue. Very professional and I will always come here for any car needs. This plus YouTube for some instruction helped me save over $100 today.

I recently bought a RAV4 from them. They were extremely helpful and professional in assisting me in…read morethe process of obtaining my first car. I would recommend Route 110 Auto Sales to anyone looking for an honest and affordable dealership! Thank you guys!

I wanted this vehicle and told dealer that I was going to secure my own financing on a Friday and…read morecome back to get paperwork done on Monday and by that time he had sold the truck to someone else!!! NOT HAPPY!!! BAD BUSINESS PRACTICE!!

I needed an overall safety check up and brought my vehicle here, want to keep my business IN TOWN…read more Steve was responsive, professional, HONEST, and communicated with me every step of the way. He is truly sincere, honest, and excellent with customer service. I am quite happy with the value I received from this hard working team! I will be back. OIL CHANGE, DETAILING, REMOTE STARTER. Great job delacurz motorosports.

Steve was very helpful in trying to help me improve the lighting on our SUV. Didn't work out, but…read morehe tried several solutions. Appreciate his time.

Jose me atendio muy bien y me ayudo a conseguir un buen mecanico para arreglar mi carroread more

They said they don't replace batteries that are in the trunk of the car. Also stated that they…read morewould have to reset the computer if they replaced it. They know where the battery is, know they need to reset computer, they are an autoparts store.. why not just replace the battery.