These guys are the best, they are always super fair and honest and I have never once felt like they…read moreare trying to take advantage of me like other auto shops. I have gone there at least 3-4 times for oil changes and this last time 8 had some damage that happened to my truck that they fixed for way less then I feared it would be. I have reccomend them to everyone I know in the area including bring my mom there today when she was having multiple issues with her CRV. They fixed it for her in a day at an incredibly fair price. These are the guys you want to go to for any work on your car. Thank you so much guys for being awesome!

This company is a complete fraud. Please see the pics one is my bank account since they lied and…read moresaid I couldn't afford the car in the first bad review posted. But the car had at least a 1000 more miles on it then noted. Simon has a inflated ego. I waited 2 weeks for his vacation and they said they were doing repairs. They didn't. I have the purchase and sale in hand. they didnt follow though on there end and then tried to charge me a Document fee to make up for the price deduction. just so you know Document fees are not a required fee. they just sweetheart money for a dealership. look it up on MASS.gov... Check out the reviews else where I sure wish I did its been 6 weeks and they still have this car on the lot.... the owners son Chris was bragging how he ripped off some old guy buying his Toyota Land Cruiser for $200.. I would call that lucky but he was stoked to rip they guy off... I'm telling you take the time to read reviews. wasted few $100 on the guys to not get the deal closed. I also own a Range rover roof rack now that I purchased for the car.

Received helpful feedback and information from technicians to ensure I don't pay for anything…read moreunnecessary. Friendly and honest service provider.

Be aware- Took car in for engine light, they changed oil that was changed a week before, charged…read more$130 for that and battery pads, charged $197 for their "diagnostic", took them three visits before they actually do the repair- fuel filler neck charged $720, left with the engine light still on, returned for the 4th time because they "guarantee" their work, they found a spider inside maf sensor, Charged $169 to clean off the spider from the sensor. You tell me, you decide.

excellent service, from the time I walked in and laid my car troubles out for them, until I…read morereceived my car back. No hidden agendas at this place, just good honest people trying to make a living not a killing

brought my car in to affordable 28 Westford street Tyngsboro after having a jeep dealership tell me…read moreI needed a transfer case "It was gone was there comment that is what is causing the noise" brought my jeep to affordable and got a wheel bearing replaced. Fixed and running great no noise. Thank you affordable you are my new Shop. Mike

The shop is a bit out of the way, but well worth it. I requested a quote for brakes and rotors and…read morereceived a response within minutes. They were able to squeeze me in the next morning, which was important since my brakes needed immediate replacement. Both of my cars were completed the same day. The shop was clean and comfortable, the service was professional, and the pricing was fair and honest. My car is running smoothly. They're located in Unit C -- just follow the arrow.

It is very true it is an out of the way shop. But it is a…read morehidden gem ! They responded quickly to text, and got me right Cost a bit more than I thought it would, but everything is going up these days !

I have always received great service at the Amherst location. They are friendly, fast, and provide…read morequality work! Their prices are great too!

A friend recommended mavis tires to me for an oil change that I needed badly, as I was overdue…read more While shopping in the area, I gave them a call and asked about the wait time and was told approx 30+ minutes, depending on my arrival time. It is a bit confusing on where the entrance is to drive through depending on which side of the street you are on. The staff were friendly and knowledgeable but be prepared to wait even if you have an appointment scheduled. The benefit is that while you wait they have cable tv in the waiting area with a decent amount of seating and there are many stores within walking distance to help the time go by. The prices are reasonable as well!

Had a sudden car issue on the highway driving north on route 3 at 4:55PM on a Saturday. Did a quick…read moreYelp and Johnson's was the only open shop close by. Made a quick phone call and he promised to stay open late for us (was closing at 5) and he fixed our problem in an out in 5 minutes. We asked for just a temporary repair until we could get home to Boston but Eric did the full repair job in the same time I'd expect a temporary fix. He explained the issue, what he was doing, and even showed us that he has the specialty part of every make of car. Couldn't have asked for better, speedier, affordable care with such short notice. Thanks a million! He saved our day. Wish we lived closer so he could be our regular car guy!

My family (parents, sister, wife, etc) has been going to Eric Johnson for almost 15 years now. We…read moredon't trust anyone else...especially with those hard to diagnose issues/problems that occur from time to time with any vehicle. Eric is essentially a one man shop...he checks you in, does all the work himself, and checks you out. You know the old saying...you get what you pay for and you will always get quality work at Johnson Automotive. He will explain what is wrong and walk you through everything. I moved away for a few years and it took me a while to find a mechanic even half as good. I absolutely hate going to the dealer and having a "service specialist" check me in who has no clue about cars other than upselling unneeded fluid flushes and 30/60/90/120k mile "tune ups" and never getting to speak with the actual mechanic. Do not let dealers scare you...Eric Johnson (and other independent shops for that matter) can fix and repair ANY MAKE AND MODEL car...and with a lot less hassle and money than the dealer. Thanks for keeping our cars running so well over the years Eric!

Just had a tow from Joes booked through my roadside assistance company. Driver was super friendly…read moreand helpful. I wasn't with my car and figured everything was set after speaking to him but he went the extra mile to send me a pic of my car at the repair shop after he dropped it off. Really nice to have such kind and thoughtful service.

A belated but pertinent and VERY positive review, and shout out, to Joe's Auto & (more…read morespecifically) Towing, to both the woman who answered my emergency call and to Andrew, the fella who saved the day, and evening, for me. On 11/7/20, I played 18 up at Butter Brook Golf Course in Carlisle. After finishing, I spent a few minutes talking to my Lexington-bound before he hit the road. It was near sunset at that point. As I walked toward my car a departing female employee walking toward hers asked if I owned the white 1998 Volvo up ahead. At that point, there were only three other cars in the lot--hers, another, and my Volvo. I nodded, and she said, "You're tire exploded!" I'm, like, huh? But, as I get nearer to my car, there it is--a flat right front tire. "Yeah," she added. "It just popped! We all heard it." Knowing I had a fully-inflated spare in the trunk, I told her I'd be on the road in less than five minutes. By the time she pulls out, I'm the only one left in the lot. I instantly discover that the single-socket 12" long lug nut wrench supplied by Volvo was ridiculously ineffective and despite heroic efforts I couldn't budge one wheel stud. Not. One. I had no leverage. I tried so hard I bent the damn wrench handle! So then I'm thinking, because I DO live in Dorchester and I DON'T know ANYONE in the Carlisle area, I'm...dead in the water. I make two quick phone calls to the nearest auto repair places, one has no tow truck, the other cannot help--no driver that day. I expand my search and dial up Joe's. A very pleasant and busy but patient woman answers and advises that their one tow person has "like ten calls going right now." I provide my phone #, my location and add that all I need is a one-minute pit stop: loosen five lug nuts. The woman says, "I'll see what I can do." Two minutes later my cell phone rings and it's Joe's tow truck driver, Andrew, an amiable kid who listens to my quick story and decides, on the spot, while driving to his next destination, "I'll be there in ten, you're in between where I am now and my next stop." Ten minutes later, Andrew wheels into BB-GC's parking lot just as the sun begins to set. Knowing what's needed, he hops out of tow truck, grabs the pneumatic air pump, and hits the studs. Then he wheels over a portable hydraulic lift, jacks me up and leaves me to handle putting on the spare while he writes up the bill. He replaces his pump and jack, hands me the receipt, agrees that Volvo's worthless lug nut wrench might come in handy as a paperweight, accepts my $20 tip, and zips out of the lot toward his next emergency. 1. The woman could've told me, "We're too busy." And hung up. 2. Andrew could've just blown me off, and never called. Both refreshed my belief in and of "paying it forward." My Dad was a mechanic. He taught me how to do the simple repairs that keep cars on the road. Over the years, I've probably pulled off road and helped at least a dozen or so people who were stranded on roadsides, either changing their flats or giving them a jump or, at the very least, getting them to where they were going to be okay. What comes around, goes around, folks. Do the right thing. It'll come back to you, and it'll go forward. My thanks to Andrew, and the kind woman who answered my call. It is no surprise that the majority of Joe's reviews are positive. Happy Holidays!!!

Only towed my vehicle to this place because it was closeby and they said they could look at it the…read moreday of. They didn't even pull it into the garage and charged me $74 to tell me I needed a new Starter Motor. Which was already known. So here's the full story-- Called early morning Wednesday (7:09am), The mechanic that answered looked at the schedule and said he could take a look and to bring it in. It was towed and dropped off at 7:50am. They couldn't get to it (I'm a single mom so had to rent a car to pick up my son from school) They called me the following day Thursday at 12:40pm, telling me they didn't pull it into the garage or run a full diagnostic as I requested, but instead they tried starting it up and that the Starter Motor needs to be replaced. (We figured that much) -- Noticing I will need an oil change soon they added that in, for a total of $880.00 for the repair. I asked for the price without the oil change and she said $728. NEARLY $160 for an oil change is absurd. When I asked about the diagnostic and why I was being charged for a diagnostic when they didnt even give me any information we didnt already know, and they didnt run a full diagnostic, I was faced with an attitude and told "we could have charged you $140 for an hour of diagnostics, but we only charged you for a half-hour". I'm sorry does pushing the start button on a vehicle take 30 minutes? As someone that lives a block away and this is the most convenient place, I STILL wouldn't go back. Even the guys at O'Reilys said they were total rip offs.

I have been bringing both of my cars to Hanson's for a few years now. Mike and team are direct,…read morehonest, and give it to you straight, good or bad news. I have tried different shops all over the Nashua, Merrimack, Amherst, Tyngsboro area, including dealerships, as far north as Manchester, I have yet to find any place that beats Mike's prices, and service. Truly a rare find, thank you Mike and Lilly!

Our vehicle was towed by Duff's after being rear ended and totaled in an accident. They were very…read morecourteous and easy to work with to get our personal belongings out of the vehicle, as the insurance company was going to tow it away as the car was a total loss. The accident unfortunately happened late Friday afternoon and we arrived just about 10-15 minutes before close. The guys at the garage were very courteous and gave us all the time we needed to get our belongings out of the car before the weekend. Much different from my last experience at a tow company where we were treated like criminals for a car accident we didn't cause.

These guys are a real family owned business, and family operated. I love stopping by and seeing…read moreglen and the guys. Very great work, towing, body work, or mechanical.

These guys are excellent. I've brought all of my cars there for over 15 years. They have helped…read morewith difficult to diagnose problems and have really gone the extra mile. They are always courteous, well informed and technically savvy.

Good experience. Persevered to solve a tough recurring cat problem on an older Accord. And won more…read morebusiness by being far more honest than the dealer who did some serious highballing and upselling of completely unnecessary repairs.