I dropped my work laptop to do a restart due to the previous employee logged into it…read more It was last minute and He had me done in an hour. He really saved me there so I can continue to be productive. Definitely recommend Js is my new place for any repairs.

Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!

Dropped laptop off on Saturday morning, told Jeff the computer would not turn on AND wasn't holding…read morecharge. Jeff stated there was a $50 dollar deposit which goes towards the final price of the repair which was cool. I paid the deposit, didn't hear from Jeff the day of or the next so I called Sunday and was told he's still checking it out(still no pricing). Monday(today) get a call that it's ready and he fixed an internal battery and I asked if it holds a charge(answer was yes) and there's an extra $15 dollar CHARGE. I get there and it turns on but still doesn't hold a charge and one wrong move of the power cord and it shuts off instantly!!! I try to give him the extra $15, he states it's an extra $50. I didn't argue or anything with him and drove to atm to get it and asked for a final receipt which seem he didn't want to give to me after giving him the $50 dollars and was told alright man smh. Jeff was bothered after me paying and him writing out my receipt stating that people think it's cheap etc blah blah blah and I never cried about his extra $50 which totals $100 but wanted another $30 dollars on top of that for the battery not holding a charge... As a business owner, I would never give out this kind of customer service leaving customers in the blind and also unfinished work. I wouldn't recommend this company to anyone. Dropped laptop off on Saturday morning, told Jeff the computer would not turn on AND wasn't holding charge. Jeff stated there was a $50 dollar deposit which goes towards the final price of the repair which was cool. I paid the deposit, didn't hear from Jeff the day of or the next so I called Sunday and was told he's still checking it out(still no pricing). Monday(today) get a call that it's ready and he fixed an internal battery and I asked if it holds a charge(answer was yes) and there's an extra $15 dollar CHARGE. I get there and it turns on but still doesn't hold a charge and one wrong move of the power cord and it shuts off instantly!!! I try to give him the extra $15, he states it's an extra $50. I didn't argue or anything with him and drove to atm to get it and asked for a final receipt which seem he didn't want to give to me after giving him the $50 dollars and was told alright man smh. Jeff was bothered after me paying and him writing out my receipt stating that people think it's cheap etc blah blah blah and I never cried about his extra $50 which totals $100 but wanted another $30 dollars on top of that for the battery not holding a charge... As a business owner, I would never give out this kind of customer service leaving customers in the blind and also unfinished work. I wouldn't recommend this company to anyone.

BEWARE - BEWARE - BEWARE!!! DO NOT DO BUSINESS WITH THIS…read moreREPAIR COMPANY!!! The repair guy in CONYERS, Jeff, and Gerard in MARIETTA took advantage of my mother and if they can take advantage of a sweet elderly lady they WILL TAKE ADVANTAGE OF YOU! My mother took her kindle to this place in Conyers because it was near her home and they said they could replace the plug for $75, which would be cheaper than buying a new one. When we dropped it off, Jeff said it would be ready in 24-48 hours and she had to pay $75 upfront. After a couple of weeks (and MANY excuses later), Jeff told her he didn't know if her kindle was fixed but if she wanted to go to Smyrna she could pick it up. She was NEVER told he was sending it anywhere when she dropped it off. She told Jeff (more than once) she does not drive but he kept telling her if she wanted her kindle she could go get it herself. After several more weeks (and MANY more excuses) he finally told her that he would get the kindle back. We had to meet him at a gas station (because it was convenient for him) but he did give her back her kindle. He really couldn't tell us if it was fixed, but he told her if we got it home and it was not fixed he would refund her money AND fix the kindle. Of course it wasn't fixed. After leaving several messages for Jeff, he finally called my mother back and said he couldn't refund her money-she would have to talk to "Gerard in Marietta" about that. And then had the nerve to tell her he wanted to get her kindle again (yeah right) because now he thinks it's the battery that's the problem....as if he ever even looked at it!! My mother got the same run around from Gerard. NO help, NO refund!

First check in but second visit…read more First visit I dropped my iPad and cracked the screen. Second visit my iPad wasn't charging. I arrived just before they closed on a Saturday and they stayed open for me and for another customer who showed up WELL past closing time. Workers are knowledgeable and courteous. I have recommended them to many friends.

I had AppleCare on my phone and should have gone to Apple Directly. This was a bad experience, just…read morelike the previous review. I was told my AppleCare did not cover water damage and that my only option was to buy a new phone for $375. The worst part is that this store came up as my authorized repair shop when I went to Apple's website. I ended up paying to upgrade my phone early, and THEN found out from Apple that physical damage WAS covered. I felt like the young man at the front was nice, but not thorough at all. Completely agree that you should just go to the Apple Store and get your phone replaced. Apple refunded my care.

I have been a customer for about a year. Constant turn over and lack of urgency when you need…read morerepairs. The latest was our office needed a simple photo printer installed. Tried to get them for over a month and at least half a dozen work ticket submissions and calls, even calls to management. Finally when they were told to not charge me for another month until it the work we pay monthly for was done, they vindictively turned off all our services, including our practice email and backups causing actionable harm to my practice that we now have to hold them accountable for. All this because we complained about them not providing a simple service, installing a new printer, that we paid monthly for. Save yourself the headache and go elsewhere. I am beginning to understand why the turnover rate is so high and why they can't find technicians took for them. Who runs a business like this?

Our server crashed and our IT guy couldn't do any th ing 24 hours later. I called and spoke with…read moreCK, scheduled an assessment and WOW. We had all new computers and server replaced while David, Eric and Andy worked all night long to get us up and running. A new client and back to work within hours. We will be a customer for life. Why did we wait so long to use them, stupidity? Thank goodness they pulled us out of cancelling a 3rd day of patients within a half of day of meeting the . Thanks guys, keep up the good work! We appreciate ALL of you...

Over Christmas break I took my laptop to be wiped and restored, I was told it would work just like…read moreit did when i took it out the box and I admit it did. When I was told a virus was on my computer the technician offered some anti-virus for a few dollars cheaper than I'd buy in stores, so I agreed to do this. So when it was time for me to pick up the laptop I paid for my laptop to be restored as well as the anti-virus, in which I only received a trial version. when asked about the full product I was told that I would be emailed the invoice for the services as well as the product key for a years worth of anti-virus. Long story made Short, i never received that invoice nor that product key,when i called DAILY, i was given the same excuse, until the number all the sudden became disconnected. This led to me paying for my own anti-virus, AGAIN, even though I wrote a check to "Gutierrez Computer Inc" , that cleared, for a years subscription of anti-virus..... I WAS CHEATED... i won't be doing business with them again!

From the owner: GTZ™ COMPUTER CO "A Remanufacturing Company"…read moreLaptop sales & repairs Hardware and Software Distributorship. Microsoft Genuine Software Licensing, Computer Upgrades. laptop Parts Software: All software comes pre-installed with (COA) Certificate of Authenticity attached to computer case. Do you have a computer running Windows Vista? come for an Upgrade to Windows 7 or Windows 8 Microsoft Windows 7 Home Premium SP1 32-bit(1-Pack), OEM Mfr.# GFC-02021 Microsoft Windows 7 Home Premium SP1 64-bit(1-Pack), OEM Mfr.#GFC-02050 Microsoft Windows 7 Ultimate SP1 32-bit(1-Pack), OEM Mfr.#GLC-01809 Microsoft Windows 7 Ultimate SP1 64-bit(1-Pack), OEM Mfr.#GLC-01844 Microsoft Windows 8 Operating System 64-bit English (1 Pack), OEM Mfr.#WN7-00404 SPECIALTY for Spanish Speakers Microsoft Windows 7 Professional SP1 64-bit Spanish Edition(1-Pack, DVD), OEM Mfr.#FQC-04667 Microsoft Windows 7 Professional SP1 32-bit Spanish Edition(1-Pack, DVD), OEM Mfr.#FQC-04635 Microsoft Windows 8 Spanish

Years ago I went to the shop to fix my cracked iPhone, but what they did made me furious 1.they…read moresaid they would fix with an original back, but instead they sticked with a FAKE ONE! The camera lens was a size smaller than the original. 2. They formatted my phone without asking permission! All my photos including my graduation commencement was all gone! Not professional at all. No caring for customer at all.

had a power supply fail but wasn't pos. so I pulled it out took it there and asked if he would test…read moreit in one there comp. there he rigged it up no good bought the one they had suggested and I'm back up and running ty. from steve!

I took my phone to be repaired, it kept saying water was in the charger port, everything was…read moreexplained to me and the part was ordered, and completely repaired, I was very pleased and the charge to repair my phone was very reasonable ad it was done in a reasonable time. I definitely would recommend them and will be using them for my phone, computer and gaming needs. Not a single shade to throw.

I was in search of a computer repair store and was lead here. The store was super clean and the…read morestaff was amazing. Will do an update once I receive my tablets.

I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

I bought a computer from this worthless place it worked for two weeks I guy who sold it to me told…read moreme that it was given to them and it was new well after two weeks it literally stopped working when I took it back to them they wanted me to pay them to just look at it so o said no why would I pay you when I've only had the thing for two weeks so I took it to another cc computer store when they took it apart they told me they found roach droppings and urine and they showed me what it looked like and they told me NO WAY this just happened so I took pictures I will be filing with the BBB and I encourage anyone else who has been scammed and lied to by this place to do the same I was told if I wanted to purchase another computer I could I asked the guy how stupid do you think I am im just supposed to throw over 250.00 out the window and he stood there with a dumb look on his face having them fix a system you have is one thing but if you purchase from them I GUARANTEE YOU WILL REGRET IT.