Connor is a gem. He worked on my outdoor faucet that had burst. He cleaned up after. Highly…read morerecommended.

Great customer service! James was awesome and tended to all of my plumbing issues. He also gave me…read moreadvice on how to maintain my appliances. I will use them again.

Certainly glad I found this business recommended by my son…read more I have used them twice now. So impressed!! They are smart, experienced, and very reasonable, and most importantly, HONEST! THANK YOU, Monkey Wrench. Plumbing...

We had new flooring installed in a bath, and part of the work was a toilet install by these guys…read more Excellent job, so we had them back for a new faucet and another new toilet install. Very timely and neat as a pin!

When we did our 1st floor remodel with a number of plumbing options available to us, Tim was right…read morethere to provide professional counsel, a plan to put the new fixtures and lines in place...and a followup to make sure we were happy. We were...happy as a clam. Tim's a rockstar, if the plumbing trade allowed rockstars.

Very prompt coming out to replace pressure regulator valve which is on the main incoming water line…read moreso whole house was impacted by this part leaking. Very courteous, fast, and professional. Also treated his apprentice with respect and explained what he was doing. Our long time plumber retired last year so finding Tim was a relief. Will continue to use and recommend very highly. A++

Ramiz was prompt, fast and efficient. Explained the issue and resolution. He left no mess behind…read more Was able so save some money on the service by making a donation of any non-perishable item(s) to their Giving Thanks Food Drive. Thanks for helping to pay it forward.

Warning to homeowners--especially first-time buyers. We…read morecontacted Roto-Rooter requesting a plumber to evaluate a ceiling stain. There was no active leak, no standing water, and no emergency--just a stain. Despite this, the situation was presented as urgent and severe, creating pressure to act immediately. Within 10-15 minutes of arrival, we were asked to sign authorization paperwork without a clear explanation of what we were agreeing to or the true necessity of the work. Instead of sending a plumber on day one, a water mitigation team was dispatched immediately, and a plumber did not arrive until three days later. We were under the impression that a plumbing assessment would occur before any invasive work. We later learned that had a plumber evaluated the issue first, the ceiling opening could have been significantly smaller--less than one-quarter of what was cut. Even the professionals who later repaired the ceiling confirmed the demolition was excessive and unnecessary. The billing practices are deeply concerning. After-hours pricing was applied broadly, including to materials, which do not change in cost based on time of day or federal holidays. While labor rates may vary, materials do not. Applying after-hours rates and O&P to materials feels like intentional inflation, not cost-based pricing. Nearly every line item appears maximized, and while we were able to prove a few clear discrepancies (such as drywall square footage), many others remain questionable. It is also hard to ignore how differently services are priced when insurance is involved. As out-of-pocket customers, we lacked the leverage insurers have to challenge inflated charges, and that imbalance appears to have been exploited. Independent professionals have since told us this entire issue--including repair--should have cost under $2,000. Instead, we were led into a far more invasive and expensive process under the false impression that immediate action was required. Any later attempt to reframe correcting improper after-hours pricing on materials as a "goodwill gesture" is misleading. Accurate pricing is not a favor--it's a basic obligation. This experience reflects poorly on Roto-Rooter's practices and their treatment of customers acting in good faith. I would strongly caution others to get independent opinions before proceeding, especially if you are told something is an "emergency" when it clearly is not.

Super down-to-earth and easy to work with. Prompt and friendly. Have used them twice, thumbs up all…read morethe way!

We had such a great experience with BP Mechanical. It's a husband-and-wife team that truly runs…read moretheir business the way it should be--honest, communicative, and efficient. They responded to us almost immediately, had a water softener ready within hours, and installed everything the very next day (on a Saturday!). On top of that, they were hundreds of dollars cheaper than the other quotes we received. They made the whole process so easy and stress-free. Highly recommend!

I absolutely recommend! BP Mechanical went above and beyond while installing a new water heater…read more Pat happily addressed several other plumbing & HVAC concerns we had. He always had our best interests in mind and he never tried to needlessly up sell anything. Pat gave us his best assessment of the issues and provided short term vs long term recommendations. The BP team wants to build relationships and repeat business and it shows. Call BP for anything you need, they will do right by you.

Eugene came out to my property to assess a plumbing issue we were experiencing. He was cordial,…read moreprompt, and communicated his assessment well. The issue was that he told me I needed a whole new water softener when that was not the case. His quote was nearly 4x what it actually cost to fix the issue we were experiencing. He tried scare tactics to attempt to get us to go with his overpriced solution. Glad we did some more research into the problem, and avoided paying much more than we needed to.

I've had him work on a number of things around my house. He's done a great job on everything and…read morehas even not charged me for work. He redoes anything I don't like.

My son flushed a small remote; it was stuck in the porcelain. We reached out to NRG, and Neil…read moreresponded right away. He spent a lot of time trying to break the remote out, but was not able. He made a special trip to grab us a higher quality toilet and was back and had installed within a couple of hours. He also snaked another toilet that was giving us problems, at no additional charge. Both toilets working great, all for 1/3 of the price the last plumber charged us, just to unclog 1 toilet. I would highly recommend Neil and NRG plumbing for any plumbing needs. Fantastic job. Thanks Neil !!

I have had multiple experiences with Neil and his NRG Plumbing company including today. I can't…read moredetail enough what a solid professional he is. He is very prompt with communications, knows his stuff inside and out, and is a pleasure to work with. I would recommend him for any and all of your plumbing needs. You won't be disappointed it!