Highly recommend! Quick response…read more Professional Quality work Cleaned up & took precautions Had the furnace replaced and couldn't be more pleased!

Do not trust this company!!!! I have never in my 70 years been treated so horribly than I was by…read morethe "sales guy" today, I believe his name was Sam We were expecting an inspection for the work they did, but he showed up instead

RUN AWAY DO NOT USE THEM THEY ARE SCAMMERS…read more If I could give zero and turn these guys in I would. On January 23, 2025, I had a technician from Metro come to inspect my furnace, which was not functioning properly. The technician ran several tests, showing me that the furnace was not operating as expected. He claimed that the original installers had improperly set up the unit, then identified a huge air leak and adjusted the gas pressure. He also noted that my temperature levels were dangerously high, which he described as a failure and cause for worry. After making adjustments to the system, the technician told me that the furnace would continue to run inefficiently until it eventually failed, he also did something to cause my humidifier to leak all over, citing the improper installation as the cause. The technician also informed me that I would need to replace the unit entirely, which seemed unwarranted, as the furnace is only about two years old. Also told me it would be almost 12k for a new one or a cleaning and seal for almost 4k. When I scheduled the inspection online, the website clearly stated a $60 diagnostic fee. However, when the technician presented the bill, I was charged $215. Upon questioning the discrepancy, the technician explained that the $60 fee applied only if a part were replaced, labeling the work he did as a "quick fix" rather than a diagnostic service, despite the coupon's terms indicating it covered diagnostic repair. The whole reason I scheduled with them was because of the 60$ ON THE SAME DAY, I had the original installer come to assess the furnace. After the bad tech told me the furnace was installed improperly. He immediately came out no charge. He explained that the issue was simply that the damper fins were closed, which prevented proper airflow. He corrected this and addressed the gas pressure issue. The technician confirmed that the previous technician's actions--turning up the gas pressure--would have likely caused long-term damage and elevated CO2 levels, putting my family's health at risk. The installer also stated that a simple cleaning and adjustment of the fins would have resolved the issue, without the need for any major repairs or a full replacement. I have photos of the coupon, the invoice, and evidence of the inaccurate statements made by the technician. It won't allow me to upload the invoice nor the service information that was done. I uploaded the pictures. These guys are dangerous.

Their schedulers/front desk personel need to work on their customer services skills. Extremely rude…read moreand condensening. I just cancelled the appointment mid call. Do yourself a favor and literally call anyone else!

We had a High Road service person out to fix a problem with our furnace. He was done very quickly,…read morewas knowledgeable and friendly. We get this type of service every time we call them for our AC, water heater or furnace. The one star rating listed below is 6 years old; beware of putting too much faith in it. Julie N from Minneapolis, MN (not California)

I needed to replace an existing system and my contractor recommended High Road. I found them to be…read morevery professional and worked with me through making a decision on what product to buy and the pro and cons of each product. They did a great job installing the new furnace and AC and the one that I purchased included 10 years part and labor warranty. Robin has been there to answer every one of my questions. Correct installation is very important and they do it right. Keep up the good work.

Incredible service. Our AC fan was cutting out. The person on the phone was very helpful and…read morescheduled an appointment a couple days away. Someone was available to come sooner. It was all done quicker and cheaper than expected.

Outstanding service and fair prices. Was without heat for some of the coldest days of the year…read more They came out the same day I called and checked the furnace and gave a thorough explanation of our options. Decided on a new furnace and their techs Chase and Cody installed it the next morning. Great job. This is the second time that I have used this company and remain totally satisfied.

Friendly and professional service provider. We recommend!…read more Was referred to this business from a client and trusted their guidance as they had worked with No Chill previously on a commercial project.

Of course my AC went out on the first hot day of the season. I looked for HVAC techs on the local…read moreFacebook group, and found Lukas that way. He was able to fit me into his schedule the same day, and after checking my outside cooling unit and in the basement, he quickly determined that my ancient thermostat was no longer sending a signal to the AC unit. Lukas had a couple of new units that would work, so he installed one of them, and it works great now. Quick friendly service and reasonable cost, I very much recommend his company for furnace and AC repairs.

Quick response. Put the sump pump in so that it was much better looking than before. Very happy…read morewith them!

They did my heating and plumbing when I built the house in'98. They did a perfect job then and have…read morecontinued to help whenever I needed any service. Recently, I had a problem with the heat pump controller panel. The part was not available from the manufacture any longer and I was facing a substantial cost to rework the system. Jerry took the time to track down the part from another company. These folks are GREAT! Jim H.

Our new house had zone heating that wasn't working. Technician Steve came out and figured out the…read moreissue and also took the time to adjust the furnace humidifier and went above and beyond by give me tips on how to operate our air exchanger. Best $200 I've spent in a long time.

We were having furnace issues. When I called they were friendly and Brian came on time the next…read moremorning. We appreciated that he started with common cheaper options and didn't up sell. We would highly recommend!

Great and prompt service from Patrick!…read more I smelled gas on one of the coldest days of the winter. Centerpoint came out and diagnosed a leak in the furnace so they turned off the gas. I called several heating and coooling repair companies, and as expected, most were booked out since it was a cold day and many people were having issues. Then I called Edina Heating & Cooling and reached Patrick, who was very friendly and helpful. He agreed to come out that day to look at the furnace even though he likely wouldn't be able to repair or replace it that day. He showed up on time and quickly figured out what the issue was, and gave me options to fix something that the original installers had done incorrectly, or replace the unit. I decided to do the repair, and he was able to come back in the morning with the parts needed, and got it fixed in an hour, within 24 hours of my calling. Very happy with my experience overall.

Well, my only regret in this review is I can't give more stars! Matt is just terrific. Prompt…read morefriendly, and walks me through what he's doing so even my feeble brain can understand. And he even gave me some advice on my putting stroke! Truly grateful.