booked for daughters wedding on 6/24/23. paid $750 plus tip in advance. limo was scuffed and…read moredented. no working AC. the driver was more concerned with his next stop and rushing the bridal party. the wedding party was swearing to death in the limo. no AC. I reached out with complaints and was told they would call me and give me some refund. never heard from them again. do not recommend!!!!

We had a great trip with Billy!! He was very personable made sure we were well taken care of!!read more

I have taken rides in car services throughout the US before but Great Bay blows them all away! From…read morethe amazing staff at reservations (I always call just to say hi and for the personal touch), to the drivers and immaculate cars. A+. Just an amazing company and people who love their job. It shows and they will always have our business! Thank you Great Bay Limo!

How annoying. I'm here after cancelling all the plans I setup with this company. They failed in…read moreevery way and LAST MINUTE! The person of the phone was curt and showed attitude. I travel a lot of these guys do NOT know what they are doing.

The owner of this company is extremely unprofessional. He misquoted me for a service by over $100,…read moreand charged me a fee for cancelling when he choose not to honor his quoted price. I left my review about my experience and woke up an addtional $100 charge on my credit card and an email from the owner stating he will only refund me if I deleted my review. At this point I reached out to my credit card company and submitted a billing disputes. Months later, after I was credited back for the billing dispute he fraudulently carded my credit card again for $244. Please beware....

I normally do not bother to write reviews, but I feel compelled to share my recent experience…read more After traveling for more than 18 hours I exited the airport in Boston to find no car service. I called Cody and he did not answer then I called the dispatch and they said they would have him call me back. When the call came about 10 minutes later, he told me since he thought I was arriving from an international flight he would factor in an extra hour to my scheduled pick-up! First of all the reservation clearly showed a domestic flight arrival and second it is pretty egregious to arbitrarily add an hour to the reservation pick-up time. I was livid that he was home in New Hampshire while I was waiting at the airport. Of the 3 times I used this company they were late twice, the most recent was outrageous. I am sad to say I will not use them again. After 10 months I just received an email from google with this: Response from the owner 3 hours ago Dear Elaine, Thank you for sharing your feedback, and we apologize for the experience you had. It seems there was a misunderstanding regarding your flight, and we'd like to clarify what happened. When we initially processed your booking, there was confusion around your flight status, as the system indicated it might be an international arrival. Typically, with international flights, passengers need extra time to clear customs, which often leads to longer waits, so we factored in an additional hour to account for this. However, we now understand that your flight was indeed a domestic one, and we deeply regret the inconvenience this caused you. To remedy the situation as quickly as possible, we immediately explored multiple options to get you home sooner. This included personally looking for alternate modes of transportation out of pocket. Though you refused them all. Insisting on waiting for us. Despite the mix-up, we did not charge as a gesture of goodwill and to compensate for the wait. While we know this doesn't change your experience, we wanted to assure you that we take situations like this very seriously, and appreciate your feedback, which helps us improve. We are truly sorry for the frustration and the impact it had on your travels. Sincerely, Sky Coach & Limousine Well Cody let me say this about that. Regardless of you alleged mishap with your booking tool, I hired a Limousine Service not a travel planner. Regardless of the fight path you should have arrived on time. Your exploring of other options was to tell me to take an Uber from the airport to New Hampshire! Need I tell you what you should take.

My husband and I just used this company for the first time on a recent international vacation. Our…read morepickup driver was very nice and a few minutes early which we appreciated. He got us to the airport in plenty of time. On our pickup our driver was not waiting with a sign with our name on it. He was inside of his vehicle. We did find him okay but we had a very bad experience on our recent trip and were tired and did not want to look for the driver who was supposed to pick us up. He was okay a bit strange so I have requested he not be our pickup or return driver on our next upcoming trip. Overall we would recommend and will use their services again.

My husband and I used four star limousine for out recent trip to Logan Airport. They were excellent…read moreand I won't hesitate to use them again . The car Was a nice comfortable Lincoln SUV and both drivers were professional, on time and pleasant . No more C&J for us

Booking process was easy, driver was punctual and kind and patient with our group when we had to…read moremake a couple unexpected stops along the way to our destination. Great service!

Ordered a one-way from Manchester to MHT for a very early morning departure for a visiting…read moredaughter. From what I heard it went flawlessly. Driver was a few minutes early as a "just in case." Very professional. Good competitive pricing.

We used Regal Limo to transport some of our friends and family from Logan to downtown Portsmouth. I…read morewas a little worried, because it's a long ride so if there was a bad driver or gross car, our guests would be stuck there for awhile. I balanced researching reviews and prices, and finally ended up with Regal for the round trip. We had three cars pick up different groups from the airport, which all happened seamlessly. When you land, they give you a number to call, and drive from the taxi waiting area to the arrivals gate to pick you up. All our guests said the drivers were quick and kind. On the way back, we had an 8 passenger van reserved, but realized about three hours before pick-up that a 9th person needed a ride to boston. I figured it was worth a try, and when I called they said I could upgrade to a 12 person van for $5. Score! Everyone made it to their gate, and their travels were relatively seamless. We heard only good feedback of the service overall. I can't quite give them 5 stars because I haven't personally ridden in a Regal Limo, but they did an amazing job helping me transport my guests and I won't hesitate to call them next time I'm in need.

Our company uses Regal Limousine for work outings and they've always been on time and very polite…read more The cars are in clean, air conditioned and often stocked with little water bottles for us.

Reserving the car service was easy and fast, the response time to my questions was very fast, and…read morethe price was the best out of all of the quotes I obtained. It was just what we needed to get our son home from a trip to Japan back to college from Logan Airport after midnight. We weren't able to make the trip to Logan to give him the ride ourselves, so we had to find a reliable and trustworthy way to get him back to campus, and I'm so glad we found Regal Coach Boston. The owner was responsive and gave his personal assurance that all would work out well, and it did. The driver contacted our son and us while he waited to meet our son at the terminal, and made it very easy to connect, even though my son's flight was delayed. We are very appreciative. We will count on this business again in the future.

Do not recommend this service, unreliable drivers. If you are trying to go to Logan you are better…read moreoff getting an uber.

We use Cooper Coach whenever we fly out to visit our Grandchildren…read more It's the most stress free way to begin and end our trips. Our driver is professional and personable and always on time.

I recently had the pleasure of Jane driving my family to and from Boston's South Station and…read morewouldn't change a thing about the experience. She's reliable, responsive over email and text, very reasonably priced, super nice to ride and chat with, and has a spotless car! I also appreciated the flat fee and Venmo/Square payment options. We feel lucky to have her nearby and will definitely reach out the next time we need transportation. In the meantime, I recommend that you do!