In my opinion, there is no reason to use another plumbing service. Jimmy, along with everyone else…read moreare very friendly and helpful. Very fair prices and quick responses. Communication is excellent. Highly recommend!

$650.00 for a 20 minute job bc it was a Saturday. Give me a break. Then Jimmy T called me to…read moreapologize and said he would refund me $450.00. So finally a get a check for $250.00 NOT THE $450.00 I was promised last week. NEVER AGAIN I just want to be at the crap out of him. Plus he likes to bless you the whole time he sticks it to you. LBelcher

The Tri-Cities guys came out and serviced our tankless water heater. They wrapped all the pipes to…read moreprevent freezing. Super nice crew. Very helpful and reasonably priced.

They arrived 2 days early, the electricians needed training in doing their work .It seemed they had…read morenever done what I consider simple work .If something seemed difficult , they did not want to do it.We paid an exaggerated price for what was done.I paid but that is the last of it.

Bob and his crew took care of some electrical problems with our first home purchase. It's a 100…read moreyeah old house and had various electrical issues due to both it's age and past renovation work that was done poorly. Bob's team did an absolutely fantastic job getting everything sorted out and were open and transparent throughout the process, making it a stress free process for us and giving me a huge dose of "feel good" about the safety of the home we're moving into. I'm a worrier and a perfectionist by nature, and this being my first home purchase turned those tendencies up to 11. I'm sure they wished at times that I'd just let them alone so they could get the job done, but all of my questions and concerns were met with open, honest, and kind spirited responses. So on top of the great work, they were just good people. I cannot recommend them highly enough.

On a three-day holiday weekend, this is the first electrician I found with a generator willing to…read morecome out and try to save what's in my freezer. He's also going to complete the work on the connection to the main line.

Sump pump Job: Tony Garrett, the estimate and service…read moreperson, was very knowledgeable and professional. Great communicator from the estimate of a specific system requested with options provided of other items for review. Site review one day with estimate given next day. went with the system I requested with the battery back-up he recommended. I recommend him to all who wants quality work in a timely manner. Reasonable rates. SHAZAM

Very pleased with the response and work. We were in dire need on a weekend for gosh sakes!…read more Tony and his team did what they said they would do and solved the problem even though they were working till after dark. Very reasonable pricing. I especially liked that they did not try to "up sell" me. I have finally found my local plumber, Optimus!

Bobby and Kimberly Mays took advantage of my elderly sister, who is a disabled Veteran on a fixed…read moreincome. They did a great job with her plumbing issue; however, Bobby Mays gave her a sob story about how her insurance took too long to pay, and he really needed money now. He started commenting on things in her home, saying her new TV was nice and somebody could sell it for "a lot" of money. He then told her his electric bill was overdue and he did not have heat, and because she felt uncomfortable (threatened), she paid his electric bill on her credit card. She also wrote a check for $340 to his wife, Kimberly Mays, because he "couldn't wait for the insurance." Obviously, I recommend you find another plumber in the Tri-Cities, TN area. UPDATE: 18 DEC 2019 - Bobby Mays visited my sister again, and managed to get $200 in cash from her. When they came back a third time, she did not answer the door. AND, I found out they did NOT complete the job, but made the situation worse. She has hired a new plumber who stated the previous work on her pipes made the situation worse, and all he can do now is to fix it.

Had a drain stopped up for two days. Nothing seemed to work to unstop it. Came out on a Saturday on…read moresame day. Bobby, the owner, checked all the pipes in house which no other plumber has done. Worked very efficient and professional. Will call again for future.

Austin and his team are remarkable. He went above and beyond what was asked. He's prompt on…read moreanswering calls and doing the work. He removed crumbling old cast iron I think, from the septic line. He priced it amazingly. He also cut a frozen access and put in a modern access to cold water for the washer/dryer combo very quickly. He came back and adjusted the septic line after I had the driveway paved and it was sticking out. He's amazing. Thank u from the bottom of my heart Austin Plumbing!! I'll definitely use u for future projects.!!!!

Amazing work and even went above and beyond . He even fixed the driveway after it settled.read more

Found a leak from the main floor dripping from the ceiling of the finished basement on a Saturday…read moreafter 4:30 pm. Contacted my regular plumber (not Cox) and found out he was out of town on vacation. Finally called Cox after 5 pm. Was pleasantly surprised when he answered the phone. He had other jobs already scheduled but was able to come by on Sunday afternoon. (I had shut off everything I could think of so the leak had stopped. Was afraid it was the toilet by the kitchen.) He was able to arrive an hour earlier than he expected which was great. Long store short... he was able to diagnose the actual problem (wasn't the toilet) and the issue was resolved. Very professional, very knowledgeable, very personable. Nice guy and the cost was actually less than I expected for an emergency weekend plumbing call. Hope I never need a plumber again but I would definitely use Cox Plumbing again.

From the owner: Here at Cox Plumbing we are a family owned & operated business that has served the Tri-Cities area…read moresince 2015. We specialize in all plumbing services Residential and Commercial. As well as offer a wide variety of drainage services. We take pride in our work just as we do our customers. We are open 24/7 to suit any of your plumbing needs and emergencies. We will leave you with satisfaction and peace of mind knowing that the job is done right. All work includes a 30 day no hassle warranty. We aim to make your plumbing experience the best one yet. Call today, for any of your plumbing needs!

I had a kitchen sink/faucet leak and Justin Horne came and repaired very thoroughly on every joints…read moreof the pipes under the sink. He went beyond just replacing the old faucet to goose neck type faucet. Justin also helped me with almost everything that I needed for repairing the broken chair leg, using various tools, and tips to repair HVAC system. Justin went beyond the just plumbing repair. Justin is very diligent and is rare to find someone so skilled across plumbing, electrical, and HVAC. Justine is a true professional. Justin was punctual, but also flexible in scheduling repair date/time according to my schedule. Justin was transparent about pricing, and incredibly thorough with his assigned jobs. If you want the job done right the first time by someone who actually cares about their craft, call Justine because Justine is very knowledgeable, explains everything in plain English, and leaves the workspace spotless. It's clear this is a family business that prides itself on integrity. I won't be calling anyone else!

From the owner: Over 15 years of plumbing experience. Licensed and insured. read more