Austin and his team are remarkable. He went above and beyond what was asked. He's prompt on…read moreanswering calls and doing the work. He removed crumbling old cast iron I think, from the septic line. He priced it amazingly. He also cut a frozen access and put in a modern access to cold water for the washer/dryer combo very quickly. He came back and adjusted the septic line after I had the driveway paved and it was sticking out. He's amazing. Thank u from the bottom of my heart Austin Plumbing!! I'll definitely use u for future projects.!!!!

Amazing work and even went above and beyond . He even fixed the driveway after it settled.read more

Had a leak in the basement so we called the rooter guys. They were great and came right on time…read morewill definitely recommend.

Happy with the completed repairs. No complaints. I would recommend them, especially if you have…read morehomeserve.

Bobby and Kimberly Mays took advantage of my elderly sister, who is a disabled Veteran on a fixed…read moreincome. They did a great job with her plumbing issue; however, Bobby Mays gave her a sob story about how her insurance took too long to pay, and he really needed money now. He started commenting on things in her home, saying her new TV was nice and somebody could sell it for "a lot" of money. He then told her his electric bill was overdue and he did not have heat, and because she felt uncomfortable (threatened), she paid his electric bill on her credit card. She also wrote a check for $340 to his wife, Kimberly Mays, because he "couldn't wait for the insurance." Obviously, I recommend you find another plumber in the Tri-Cities, TN area. UPDATE: 18 DEC 2019 - Bobby Mays visited my sister again, and managed to get $200 in cash from her. When they came back a third time, she did not answer the door. AND, I found out they did NOT complete the job, but made the situation worse. She has hired a new plumber who stated the previous work on her pipes made the situation worse, and all he can do now is to fix it.

Had a drain stopped up for two days. Nothing seemed to work to unstop it. Came out on a Saturday on…read moresame day. Bobby, the owner, checked all the pipes in house which no other plumber has done. Worked very efficient and professional. Will call again for future.

Bob and his crew took care of some electrical problems with our first home purchase. It's a 100…read moreyeah old house and had various electrical issues due to both it's age and past renovation work that was done poorly. Bob's team did an absolutely fantastic job getting everything sorted out and were open and transparent throughout the process, making it a stress free process for us and giving me a huge dose of "feel good" about the safety of the home we're moving into. I'm a worrier and a perfectionist by nature, and this being my first home purchase turned those tendencies up to 11. I'm sure they wished at times that I'd just let them alone so they could get the job done, but all of my questions and concerns were met with open, honest, and kind spirited responses. So on top of the great work, they were just good people. I cannot recommend them highly enough.

On a three-day holiday weekend, this is the first electrician I found with a generator willing to…read morecome out and try to save what's in my freezer. He's also going to complete the work on the connection to the main line.

The Tri-Cities guys came out and serviced our tankless water heater. They wrapped all the pipes to…read moreprevent freezing. Super nice crew. Very helpful and reasonably priced.

They arrived 2 days early, the electricians needed training in doing their work .It seemed they had…read morenever done what I consider simple work .If something seemed difficult , they did not want to do it.We paid an exaggerated price for what was done.I paid but that is the last of it.

Jonathan (Mr Slone) came to our house yesterday, 9 Aug 22, and quickly diagnosed the problem. He…read morecame earlier than he said he would (which was great)! Came back this morning, 10 Aug 22, and fixed the issue! He and Caleb were extremely courteous and professional! He gave me a quote yesterday and was quick to inform me that the price would not change, even if he had to go get a part that he might not have on his truck! I would highly recommend him to anyone in the Tri-Cities area that might find themselves in need of plumbing services.

Jonathan came to provide an estimate on an on-demand hot water system. He was very knowledgeable…read moreabout the systems and provided excellent advice! Thank you!

Found a leak from the main floor dripping from the ceiling of the finished basement on a Saturday…read moreafter 4:30 pm. Contacted my regular plumber (not Cox) and found out he was out of town on vacation. Finally called Cox after 5 pm. Was pleasantly surprised when he answered the phone. He had other jobs already scheduled but was able to come by on Sunday afternoon. (I had shut off everything I could think of so the leak had stopped. Was afraid it was the toilet by the kitchen.) He was able to arrive an hour earlier than he expected which was great. Long store short... he was able to diagnose the actual problem (wasn't the toilet) and the issue was resolved. Very professional, very knowledgeable, very personable. Nice guy and the cost was actually less than I expected for an emergency weekend plumbing call. Hope I never need a plumber again but I would definitely use Cox Plumbing again.

From the owner: Here at Cox Plumbing we are a family owned & operated business that has served the Tri-Cities area…read moresince 2015. We specialize in all plumbing services Residential and Commercial. As well as offer a wide variety of drainage services. We take pride in our work just as we do our customers. We are open 24/7 to suit any of your plumbing needs and emergencies. We will leave you with satisfaction and peace of mind knowing that the job is done right. All work includes a 30 day no hassle warranty. We aim to make your plumbing experience the best one yet. Call today, for any of your plumbing needs!

Called Asbury plumbing for a water leak, he responded quickly, gave me a good quote and had the…read moreproblem fixed in no time. Also took care of a leaky drain. Was very professional and friendly. Would definitely recommend and will be calling him in the future for any plumbing needs.

From the owner: My name Freddie, I am a 2nd generation plumber with over 28 year's of experience. In the commercial…read moreand residential plumbing fields. I'm fast and very affordable. With flexible terms for all types of income. I will be available 24/7 for all your plumbing needs. So When your ready, call Freddie