I cannot brag on these guys enough. I had new quartz countertops installed. I needed them to come…read moreout before the install to remove my sink and then after to install a new sink. Tim came out and was wonderful. The sink we got was a fancy one with lots of options. It was a very entailed install. Some of the parts were missing (from Amazon) so Tim had to go get some missing pieces. He made it work and he did it without a complaint. I love it. It came out so nice. I dealt with Candy in the office to make the arrangements. She was wonderful as well. She communicated with me and went above and beyond to make them available around the counter install. I would highly recommend them above any others. I have used a few in the Tri-cities are and these guys are head and shoulders above the others. Thank you!!!

My wife called Tennessee Pumbimg to do some work at our home. The guy came and said he would call…read moreback with estimate. When he never called back, my wife the company and talked to a lady, and the said she would call with the estimate in a few days, no call back. My called called again and several messages and no call back. This company is not reliable and will not use them again

Initial contact with Chris and Office Manager was good, but workers sent to do the job were…read moresubstandard. They failed to complete the work they were asked to do. When they returned to "complete" the work, it was still incomplete and we were charged for a second visit.

Chris came out to give a price on my shower. Granted the job was not the usual but required some…read morespecial material to finish. Chris's office called to inform me the materials that came were damaged and would have to be reordered. After that I called for updates several times over months. The office person was nice but finally I asked if Chris would call me to maybe plan another approach to this job but no call. A month went by and I again asked for a call and none came. Not sure who dropped the ball on this job but I am disappointed! Considering that I really like Chris and have had a good experiences with his work in the past, I'm giving two stars.

Joe has been great! He replaced our panel due to it being old and unserviceable. He has also been…read moreable to work with us even though we are not currently in TN. Joe is responsive and great to work with. I will use him for all my needs.

I needed a 30 amp plug installed at our garage to plug in our camper. I contacted this company…read morethrough Yelp, and Joe called me back promptly to schedule a time to come by. He surveyed the situation and gave me a quote, then returned a few days later to do the job. Unfortunately, once he got started on it, he realized that what appeared to be the correct wiring between the house and garage was not sufficient to carry the current needed for a 30 amp plug. He was very apologetic, but I appreciated his honesty and that he didn't go ahead and install something that wouldn't be any better than the 125 volt extension cord I was already running. He refused payment for his time spent, and even switched out a faulty light switch for us before leaving - again at no charge. I will definitely contact Joe again when I need work done.

Tyler contacted me via Yelp to install a bathroom faucet. He arrived on time and did a very…read moreprofessional job. He replaced both shut off valves and the new pop-up drain stopper. I am extremely pleased with his work - neat, tidy, clean. A true professional! I wouldn't hesitate to highly recommend him!

Came on time. Fixed the problems quickly. Charged a reasonable fee. Would recommend.read more

Sump pump Job: Tony Garrett, the estimate and service…read moreperson, was very knowledgeable and professional. Great communicator from the estimate of a specific system requested with options provided of other items for review. Site review one day with estimate given next day. went with the system I requested with the battery back-up he recommended. I recommend him to all who wants quality work in a timely manner. Reasonable rates. SHAZAM

Very pleased with the response and work. We were in dire need on a weekend for gosh sakes!…read more Tony and his team did what they said they would do and solved the problem even though they were working till after dark. Very reasonable pricing. I especially liked that they did not try to "up sell" me. I have finally found my local plumber, Optimus!

Found a leak from the main floor dripping from the ceiling of the finished basement on a Saturday…read moreafter 4:30 pm. Contacted my regular plumber (not Cox) and found out he was out of town on vacation. Finally called Cox after 5 pm. Was pleasantly surprised when he answered the phone. He had other jobs already scheduled but was able to come by on Sunday afternoon. (I had shut off everything I could think of so the leak had stopped. Was afraid it was the toilet by the kitchen.) He was able to arrive an hour earlier than he expected which was great. Long store short... he was able to diagnose the actual problem (wasn't the toilet) and the issue was resolved. Very professional, very knowledgeable, very personable. Nice guy and the cost was actually less than I expected for an emergency weekend plumbing call. Hope I never need a plumber again but I would definitely use Cox Plumbing again.

From the owner: Here at Cox Plumbing we are a family owned & operated business that has served the Tri-Cities area…read moresince 2015. We specialize in all plumbing services Residential and Commercial. As well as offer a wide variety of drainage services. We take pride in our work just as we do our customers. We are open 24/7 to suit any of your plumbing needs and emergencies. We will leave you with satisfaction and peace of mind knowing that the job is done right. All work includes a 30 day no hassle warranty. We aim to make your plumbing experience the best one yet. Call today, for any of your plumbing needs!