We used Seattle Shuttle for a ride from the airport to the waterfront in 2021 and were extremely…read morepleased with their service. Our flight was changed at the last minute and they arranged to pick us up when we arrived at the new time. The driver was also great. However, I've been trying to reach them for about a month now for a pick-up next month via the website, email and phone calls and I've gotten no response. I've left a couple of messages but without success. Are you still in business?

Melinda at Seattle Shuttle was great. She had good communication, and was friendly, funny, and went…read morethe extra mile to schedule a late-night airport pickup to our hotel and an early morning return hotel pickup to the airport. Brandon and Allen were our drivers and were both friendly and prompt. Because they used a large van they could accommodate a large mountain bike shipping box as well as lots of luggage. It wasn't fancy but it was exactly what we needed. The Seattle Shuttle rates were the best we found and it all came together to make the experience really good. We'll use them whenever we are in Seattle! Thanks so much! :)

Arrival: Pushed to board 30 minutes earlier than the confirmed reservation time. There's a shortage…read moreof drivers, and many have told me they're at the end of an overtime shift so they're tired and want to leave ASAP. They use Flight Aware to monitor arrival and assume I'm immediately ready to leave. They don't factor in delays in deplaning, a bathroom stop, or the time it takes to travel from the North terminal to baggage claim before I can get to the shuttle location. Departure: Efficient and comfortable. Pickup has always been on time or a bit early, and the GPS link via text to track the van arrival for pickup is great!

After checking in waited one hour and forty five minutes before they picked us up. They picked up…read moreat least 20 people before us but the dispatcher said we were going to have to wait. She said she would call the owner, no help. Driver was friendly and only reason for two stars. Look elsewhere.

Absolutely outstanding service! Driver was outstanding,…read morecleanliness and safety did not fall short . Highly recommend

I use century car service for three trips. Pick up at the Seattle airport to my downtown hotel…read more Pick up from my downtown hotel to the cruise port. And then finally cruise port pick up to the airport. Every ride was on time with a professional driver who assisted with anything we needed. I highly recommend century car service for any transportation needs in Seattle! Thank you for a great experiences.

I understand some of the low ratings over the years, but for me, this is one of the better options…read morefor airport transportation. Much better prices than Ubers and a good predictable experience every time I've used it. Far from perfect, but with Uber and Lyft having gotten so expensive, this is, IMO the best option for a ride to and from SeaTac in 2026

Mixed reviews here, the Pick Up from our hotel to the cruise was fantastic. The Pick Up from the…read morecruise to the airport was horrific. Long waits overbooked. Alternative transportation. Make sure you give yourself enough time and account for all variables.

We recently hired Quality Town Car for a cross-country trip from Seattle to Vancouver, BC, and…read moreback. We were so impressed by the service that we felt compelled to write this long review. Here are four specific reasons: 1. Predictability: From the moment I emailed them for a quote, the response was almost immediate, unlike other companies that take days. They provided detailed information addressing all my questions. We received multiple reminder emails and texts at various stages. This makes us aware that they have everything in order, and we can expect to see them appear at the right time and location. 2. Professional Driving: The ride was smooth with no surprises or sudden moves. After chatting with Dave and Dawn, I learned they had been trained on advanced competitive driving, including skills for handling aggressive drivers, low visibility and slippery roads. 3. Outstanding Service: On our return trip, we accidentally left a baby toy in the vehicle. I was prepared to pay for shipping it back, but Dave delivered it to our home the next morning. This gesture was above and beyond my expectations. 4. Reasonable Pricing: Compared to other companies offering similar services, their prices are very reasonable. Overall, I was really impressed by the quality of car service, especially the predictability. That's the most important factor. I often opted for driving by myself rather than hiring a transportation service because it would introduce another failing point, but they really nailed it with no surprises during and beyond the entire trip. That kind of peace of mind is rare to see and very valuable.

Extremely unprofessional and unreliable…read more I had a terrible experience trying to book transportation with this company. Over the course of four days, I was given four completely different SUV price quotes, each time blamed on a "system" or "technical" error. The rates changed repeatedly with no clear explanation or accountability. If a company cannot consistently generate an accurate quote, it raises serious concerns about their ability to deliver service on the day of travel. This process was disorganized, frustrating, and a complete waste of time. I ultimately cancelled the reservation and would not trust this company for any future travel. I will be advising others to avoid them as well.

We've been using Eli's services for over 5 years now! Simply put every aspect of his business is…read morefirst class all the way. Totally reliable on-time pick-up every time! Thanks Eli!

My driver was amazing and patient. My flight was very delayed yet he kept track of us and ended up…read moremeeting in the airport since the holiday traffic was wild that night. Clean car, easy access, and a polite friendly driver made for a good experience.

We always use ABE for our airport transportation, but this week for the first time, we utilized his…read moretown car service for a dinner reservation. What a great experience being picked up at our north Seattle home, and driven to a restaurant in West Seattle during the busy World Cup time. We arrived all relaxed to meet our friends and for the return trip home, there were no worries about driving after enjoying drinks with dinner. As an added bonus, Abe planned ahead by bringing a step stool, making it a snap for me to get in and out of his comfy Chevy Suburban. Thanks Abe! We look forward to using this in-town service again!

These guys were great. On time, helpful and courteous. Unfortunately we had some crossed wires…read morewith two flights arriving and them needing to wait a bit but they were very professional and solved the problem quickly. I appreciated that because it's not just when things go right but how they pivot when things go wrong (on our side).